SECTION-A
I. Write short notes (each in about 150 words) explaining
the following:- J2x5=60

Dominant coalition in organisa tions and its
importance.
Path Goal Theory of Leadership.
Self-Managed teams.
Importance of Personnel Ratios in a bureaucratic
system.
Humanistic Perspective for Employee Management.

2. A large municipal corporation intends to design
a network of citizen service centres with the
objective of enhancing citizen satisfaction. Advise
the Commissioner, with justification, about how
the following elements should be considered while
designing the centres Boundary Spanning Roles,
Geographic Dispersion, Decision Making,
Formalization and Flexibility. 30
Discuss how can "culture of safety" be built and
sustained in an organisation dealing with hazardous
chemicals 30
3. "Organisation is not a single entity but a managed
configuration of different p arts." Discuss
the relevance of the statement using the framework
of organisation structure proposed b y
Mintzberg. 30


Miles and Snow had classified organisations into
four types depending on the strategy of each
organisation. What should be the features of the
corresponding organisational design 30
4. The CEO of an autonomous organisation wants to
introduce Management by Objective system in the
organisation. What should be the steps for
implementation and precautions that the CEO
should keep in mind 30
In the Information Technology sector, virtual project
management is a common buzzword. Explain the
concept and discuss how can such a project be
executed well? 30

SECTION-B
5. Write short notes (each in about 150 words) explaining
the following:- ]2x5=60

Cost of Company Approach to Compensation is
grossly misleading.
Principles of Adult Learning.
Bipartite and Tripartite Approach to Labour
Relations.
Reliability of Recruitment Tests.
Provisions in ID Act 1947 related to workmen
during closure of industrial establishments.

6. Mobile phone based learning is the way forward
for organisations. Do you agree/disagree Why
30
CEO of a manufacturing company made the
following comment to the HR Head. "If we are
investing time and resources in skill training for
our production workers, we should get to know
the benefits". How will Donald Kirkpatrik's theory
help to answer the question 30

7. Design a socialisation and induction programme
for the newly recruited General Manager for a
medium enterprise with two manufacturing units.
Why should a person at that level have a formal
programme 30
Is the concept of employee welfare redundant
when it comes to the new generation of employees
(Gen Explain. 30

8. Increasing number of organisations are taking up
the environmental agenda. In that context the
concept of 'Green has been doing the rounds.
In your opinion what will be the features, benefits
and drawbacks of this concept? 30
Collective Agreements in the Indian Banking
Industry are finalized at the national level by the
representative Trade Union (in spite of multiple
unions across different banks) and the association
of management. In the context of enhanced
competition should individual banks be allowed
independence in collective bargaining? Justify your
opinion. 30