CS MAINS
COMMERCE AND ACCOUNTANCY (PAPER-II)
QUESTION PAPER SPECIFIC INSTRUCTIONS
(Please read each of the following instructions carefully before attempting questions}
There are EIGHT questions divided in two Sections and printed both in HINDI and
in ENGLISH.
Candidate has to attempt FIVE questions in all.
Question Nos. 1 and 5 are compulsory and out of the remammg, THREE are to be
attempted choosing at least ONE question from each Section.
The number of marks carried by a question/part is indicated against it.
Answers must be written in the medium authorized in the Admission Certificate which
must be stated clearly on the cover of this Question-cum-Answer Booklet in the
space provided. No marks will be given for answers written in medium other than the
authorized one.
Word limit in questions, wherever specified, should be adhered to.
Assume suitable data, if considered necessary, and indicate the same clearly.
Attempts of questions shall be counted in chronological order. Unless struck off, attempt
of a question shall be counted even if attempted partly. Any page or portion of the page
left blank in the Question-cum-Answer Booklet must be clearly struck off.
Ir
ITime Allowed Three Hours I
1
IMaximum Marks 250 I
I p.T.a.
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I



SECTION-A
1. Explain the following (each in about 150 words)
Cybernetic Aspects of System Theory
Scope of Impression Management
Fishnet Organization
Problems in Matrix Organization Structure
Managerial Grid
10x5=50

2. "Organization is the human group deliberately and consciously created for the attainment of certain goals with rational coordination of closely relevant activities." In the light of this statement, discuss the distinguishing features of an organization. 20

"Quality circles are getting popularity for academic purpose, but they tend to show little or no effect on employee satisfaction and productivity." Comment. How can these quality circles be made more effective and viable in their approach? 20
What is virtual organization? Do you visualize it in Indian scenario? Examine its merits and limitations. 10

3. "Most of the theories of motivation are complementary, but not competitive to each other. Hence, there is need to understand their interrelationships and integrate them." Discuss the statement and suggest action plan for integration. 20
"There is a positive relationship between the organizational environment and its structural design." Make an analysis of this statement and in the light of the same, suggest steps to design an organization. 20
What is charismatic leadership? Are charismatic leaders born or made? How do they influence followers? Discuss. 10

4. "Conflict in an organization is not always problematic, but it paves the way for development." Elucidate. What are the possible implications of this statement? Develop a suggestive framework to make the conflict management more responsive and effective. 20
"Organizational politics refers to intentional behaviours that are designed to enhance or protect a person's influence and self-interest." Analyze the statement and discuss the reasons contributing the political behaviour and the way-outs to avoid organizational politics. 20
"Organizational culture emphasizes building on employees' strength and rewards more than punishments. It emphasizes individual vitality and growth." Elucidate. 10

SECTION-B
5.Explain the following (each in about 150 words)
Ethical Training
Stock Option Scheme
HR Outsourcing
Induction vs. Orientation Programme
e-Recruitment
lOx5=50

6. Why are workers not more proactive in job analysis programmes, though it is more helpful in their possible development in comparison to managers? Identify the reasons and offer suggestions to make the job analysis more relevant and effective. 20
"Indian trade union movement is plagued by intraunion rivalry, outside leadership and political patronage, and has failed. to serve the purpose of its own formation."Elucidate and develop a suggestive framework to improve the functioning of trade unions in India. 20
Examine the influence of ILO on labor policy, labor legislation and trade union movement in India. 10

7. "Disinvestment programme has adversely affected the IR climate in public enterprises." Assess the implications of this statement. In this context, make out a viable plan to protect the interest of employees. 20
"There is a need for a balanced exit policy for the mutual benefit of employer and employees." Keeping this in your mind, outline the salient features of exit policy statement. 20
There are two approaches of managing industrial disputes in an organization, viz., preventive and curative. Discuss these two approaches. 10

8. "Skill development programme fits into recruitment policy of Indian employers and Government is also proactive to it." Comment on the statement and identify the issues as to why this programme is not successful in India so far. 20
"Workers have not been empowered to participate in worker participation management programmes, though it is a popular instrument of industrial democracy." In the light of the statement, analyze the factors responsible for it and offer suggestions to make the worker participation more viable and effective. 20
Examine the reasons and impact of growing labor turnover in Indian IT companies, though their compensation package is better and more competitive. Prepare a plan of action to improve their retention. 10