Exam Details
Subject | tourism administration and management | |
Paper | paper 2 | |
Exam / Course | ugc net national eligibility test | |
Department | ||
Organization | university grants commission | |
Position | ||
Exam Date | December, 2015 | |
City, State | , |
Question Paper
1 The home-stay scheme for tourists was first introduced by
Kerala government
Jammu and Kashmir government
Gujarat government
North-East Tourism authority
2 Which one of the following pairs is not correctly matched
Pine city . Shillong
Brass city . Moradabad
Pink city . Jaipur
Golden city . Amritsar
3 Name the ancient Budhist archeological site where the elephant sculpture representing life of Budha is located.
Dhanli in Odisha
Sanchi in Madhya Pradesh
Sarnath in Uttar Pradesh
Bodh Gaya in Bihar
4 Which one of the following concepts does not figure in the irridex theory propounded by Doxey in 1975
Antagonism
Apathy
Envious
Euphoria
5 Identify the city, where the first UN conference was held to approve the definition of "International Tourist".
Paris
Geneva
London
Rome
6 Name the place which receives maximum rainfall annually
Dharamshala (Himachal Pradesh)
Pondicherry
Mawsynram (Meghalaya)
Cherapunji (Meghalaya)
7 In September, 2015, India has signed an agreement with UNESCO first centre for conservation of 'natural' heritage sites at
Simla
Srinagar
Dehradun to establish the world's
Nainital
8 The cave tours allow people to discover the only known examples of 'ice age rock art' in U.K. The reliefs were discovered in 2003 and it allows visitors to follow in the foot-steps of pre-historic hunters From the following point out the name of the place where the above is located
Creswell crags.
Loughborough
Scotland
Liverpool
9 Given below are the names of musical instruments
Sitar
Tabla
Sarangi
Shehnai
Which of the above mentioned instruments are known to be Indo Islamic origin
10 MICE is considered one of the important segments of modern tourism. In that context point out the city where the World Economic Forum was held in November, 2013
Bengaluru
Chennai
Kochi
Mumbai
11 The Prince of Wales Museum of Bombay was named after
Prince William
Prince Edward
Prince George
Prince Henry
12 Read the following statements and choose the correct answer from the codes given below
Assertion Eco tourism promotes responsible travel to unpolluted and uncontaminated natural scenic places.
Reason As an alternative option to mass tourism, the objective is to improve economic well being of local community. Codes
Both and are true and is the correct explanation of
Both and are true and is not the correct explanation of
is true but is false
is false but is true
13 The Spice Route Project aimed at sharing the heritage among the foreign countries along the ancient routes, is a tourism promotion initiative taken by
Kerala
Goa
Manipur
Puducherry
14 The World Heritage Programme that catalogues and conserves sites of outstanding cultural and natural importance is run by
UNICEF
UNESCO
WTO
UNWTO
15 Read the following statements and choose your answer from the codes given below
Assertion The Ramsar convention is an international treaty for the conservation and sustainable utilization of wetlands.
Reason Codes It recognizes the fundamental ecological functions of wetlands and their economic, cultural, scientific, and recreational values.
Both and are true and is the correct explanation of
Both and are true but is not the correct explanation of
is true but is false
is false but is true
16 The person who stays for at least one night, and a maximum for one year, in collective accommodation in the place visited is called
Excursionist
Visitor
Tourist
None of these
17 The first national tourism policy in India was announced in the year
1980
1981
1982
1983 .
18 Which of the following sources of information reduces the risk of purchasing service.
Looking for guarantees and warranties
Examining tangible cues or other physical evidence
Using internet to compare service offerings
Visiting service facilities or trying aspects of the service before purchase
Codes
Only
and
and
and
19 In case of consumer market, which segmentation variable is broken down to "interested", "informed" and "desirous".
User status
Loyalty status
Readiness stage
Life style
20 Read the following statements and choose your answer from the codes given below
Assertion The nature of demand is highly fluctuating based on the changes in the socio-economic, cultural, technological and political factors.
Reason Demand is often used as the measure in tourism business.
Codes
Both and are true and is the correct explanation of
Both and are true and is not the correct explanation of
is true but is false
is false but is true
21 In which year did "World Travel and Tourism Council" come into existence
1990
1991
1992
1993
22 A tourist attraction known as 'Pari Mahal' is situated in
Mysore
Srinagar
Jammu
Ladakh
23
Assertion The error made by rejecting the null hypothesis when it is true. (the probability of alpha or Type I error)
Reason The level of significance is the probability that the rejection of null hypothesis is in error. In the context of two statements, which one of the following is correct
Both and are true and is the correct explanation of
Both and are true and is not the correct explanation of
is true, but is false
is false, but is true
24 Which one of the following is the correct pattern of statement of Non-directional Hypothesis
The greater the amount of outside classroom studying done by marketing majors, the less chance there is that they will turn to cheating to improve their grades.
Significant differences do exist in the buying behaviour profiles of economically strong and weak, male and female students.
Positive study habits are related positively to CGPA.
Those students who exhibit high levels of self-confidence and positive overall study habits will demonstrate low profiles in personal and professional life.
25 A scale that demonstrates absolute differences between each scale point is called as
Nominal scale
Ordinal scale
Interval scale
Ratio scale
26 Which one of the following combinations of options given below represents the characteristics of quantitative research methods
Open-ended-semi structured-small samples
Unstructured-exploratory-short time frame
Identification of new ideas-preliminary insights-very limited generalizability
Validation of facts-Descriptive-longer time frame Use the following code to choose the correct option
and are correct
and are correct
and are correct
and are correct
27 Investment, capacity constraints and Tourist Impacts are examples of
Destination Factor
Demand Side Factors
Supply Side Factors
Marketing Factors .
28 Amenities, Support facilities and Services, tend to be operated by what type of enterprises
Medium and Large sized enterprises
Small and medium sized enterprises
Small and Large-sized enterprises
Large-sized enterprises
29 In terms of a destination, what do attractions do
Support visitor at the destination
Generate the visit to a destination
Inform local residents of the benefits of tourism
Reduce tension between visitors and residents
30 Which of the following is an incorrect combination
Accessibility Tourism Element
Incipient Mass Tourist Typology
Gestures and Postures Hard Communication Skills
Multiplier Effect Economic Impact
31 The five-stage model of the consumer buying process includes all of the following stages EXCEPT .
problem recognition
information search
social interaction
purchase decision
32 Services cannot be seen, tasted, felt or heard before they are bought to reduce uncertainty, buyers will look for evidence of quality. They will draw inference about quality from place, people, and price they see. Therefore, the service provider's task is to " ".
communicate value
manage the evidence
full speed ahead
high touch-high price
33 The result of positioning is the successful creation of target market should buy the product.
an award winning promotional campaign
a customer-focused value proposition
a demand channel
every-day-low-pricing
34 Rising promotion costs and shrinking profit margins are the result of
changing technology
globalization
privatization
heightened competition .
35 Services have four distinctive characteristics that greatly affect the design of marketing programs. Which of the following is NOT one of these characteristics
Intangibility
Communicability
Variability
Perishability
36 Which one of the following sites has been recognized as "Best Heritage Walk" for the National Tourism Award, 2013-14
Lodhi garden, Delhi.
Mughal garden, New Delhi.
India city walks for Mehrauli, Archeological park, Delhi.
Humayun tomb, Delhi.
37 Which of the following is not correct
A firm enjoys favourable financial leverage if its earnings are more than the cost of its debt.
A firm uses long term fixed interest bearing debt to increase the returns on owners' equity. Sales Variable Cost
Operating leverage Contribution Fixed Cost
Operating leverage occurs when the percentage change in operating revenue is less than the percentage change in sales, fixed cost remaining the same.
38
Assertion A general dividend policy for different firms to follow at different times is difficult to be determined.
Reason Dividend decisions are influenced by special circumstances of a case. In the context of the above statements
is correct and is the reason responsible for
Both and are correct but is not the reason for
is correct but is not correct
Both and are incorrect
39 Consider the following statements prepared by a tourism firm
Balance Sheet.
Cash Flow Statement.
Statement of Changes in Working Capital.
Statement of Cash from Operations.
Which of the above statements are prepared for analysing changes in financial position of the firm
and
and
and
and
40 Which of the following is not a discounted method of capital budgeting
Net Present Value Method
Profitability Index Method
Rate of Return Method
Internal Rate of Return
41 Match the items in List with those in List and select the correct answer using the codes given below the list.
List List
Elton Mayo MBO
Max Weber Need Hierarchy theory
Abraham Maslow Howthorne studies
Peter Drucker Bureaucratic model of organisation
Codes
42 The important steps involved in management by objectives are
Setting organisational objectives
Clarifying organisational roles
Setting subordinates' goals
Tying resources with goals
The correct sequence of these steps is
43 Which of the following policy measures would lead to expansion of exports
Export Duty
Export Subsidy
Revaluation of Currency
Liberal Import Entitlement
Codes
Both and
Both and
Both and
Both and
44 One of the countries, given below, invented "Coach" in 15th century in Europe. Identify the right country
Germany
Holland
Hungary
France
45 "We Create Happiness" was the mission statement of which of the following organizations
Scandinavian Airline System
Essel World
Disneyland
Marriott International Corporation
46 A hotel property has 275 rooms. On a specific day only 198 were occupied. What would be the occupancy rate of the hotel on that day
72%
73%
75%
80%
47 A resort area centered around a mineral spring, hot spring and the like, where one can find options for hydrotherapy is called .
Spring resort
SPA
Zacuzzi
None of the above
48 The menus that offer a selection of one or more items which are individually priced are called .
Table oˆ te
Du jour
Buffet
Ala carte
49 Identify the name of first long-distance steam-ship company that operated to India and far East in the second quarter of the 19th century.
Penninsula and Oriental Steam Navigation Company
Cunard Steam-ship Company
Royal Carribean
Star Cruises
50 Fayol's Esprit de corps principle of management states that
Union is strength which comes from harmony of personnel
A place for everything and everything in place
Combination of kindliness and justice
An employee should receive orders from one superior only
Kerala government
Jammu and Kashmir government
Gujarat government
North-East Tourism authority
2 Which one of the following pairs is not correctly matched
Pine city . Shillong
Brass city . Moradabad
Pink city . Jaipur
Golden city . Amritsar
3 Name the ancient Budhist archeological site where the elephant sculpture representing life of Budha is located.
Dhanli in Odisha
Sanchi in Madhya Pradesh
Sarnath in Uttar Pradesh
Bodh Gaya in Bihar
4 Which one of the following concepts does not figure in the irridex theory propounded by Doxey in 1975
Antagonism
Apathy
Envious
Euphoria
5 Identify the city, where the first UN conference was held to approve the definition of "International Tourist".
Paris
Geneva
London
Rome
6 Name the place which receives maximum rainfall annually
Dharamshala (Himachal Pradesh)
Pondicherry
Mawsynram (Meghalaya)
Cherapunji (Meghalaya)
7 In September, 2015, India has signed an agreement with UNESCO first centre for conservation of 'natural' heritage sites at
Simla
Srinagar
Dehradun to establish the world's
Nainital
8 The cave tours allow people to discover the only known examples of 'ice age rock art' in U.K. The reliefs were discovered in 2003 and it allows visitors to follow in the foot-steps of pre-historic hunters From the following point out the name of the place where the above is located
Creswell crags.
Loughborough
Scotland
Liverpool
9 Given below are the names of musical instruments
Sitar
Tabla
Sarangi
Shehnai
Which of the above mentioned instruments are known to be Indo Islamic origin
10 MICE is considered one of the important segments of modern tourism. In that context point out the city where the World Economic Forum was held in November, 2013
Bengaluru
Chennai
Kochi
Mumbai
11 The Prince of Wales Museum of Bombay was named after
Prince William
Prince Edward
Prince George
Prince Henry
12 Read the following statements and choose the correct answer from the codes given below
Assertion Eco tourism promotes responsible travel to unpolluted and uncontaminated natural scenic places.
Reason As an alternative option to mass tourism, the objective is to improve economic well being of local community. Codes
Both and are true and is the correct explanation of
Both and are true and is not the correct explanation of
is true but is false
is false but is true
13 The Spice Route Project aimed at sharing the heritage among the foreign countries along the ancient routes, is a tourism promotion initiative taken by
Kerala
Goa
Manipur
Puducherry
14 The World Heritage Programme that catalogues and conserves sites of outstanding cultural and natural importance is run by
UNICEF
UNESCO
WTO
UNWTO
15 Read the following statements and choose your answer from the codes given below
Assertion The Ramsar convention is an international treaty for the conservation and sustainable utilization of wetlands.
Reason Codes It recognizes the fundamental ecological functions of wetlands and their economic, cultural, scientific, and recreational values.
Both and are true and is the correct explanation of
Both and are true but is not the correct explanation of
is true but is false
is false but is true
16 The person who stays for at least one night, and a maximum for one year, in collective accommodation in the place visited is called
Excursionist
Visitor
Tourist
None of these
17 The first national tourism policy in India was announced in the year
1980
1981
1982
1983 .
18 Which of the following sources of information reduces the risk of purchasing service.
Looking for guarantees and warranties
Examining tangible cues or other physical evidence
Using internet to compare service offerings
Visiting service facilities or trying aspects of the service before purchase
Codes
Only
and
and
and
19 In case of consumer market, which segmentation variable is broken down to "interested", "informed" and "desirous".
User status
Loyalty status
Readiness stage
Life style
20 Read the following statements and choose your answer from the codes given below
Assertion The nature of demand is highly fluctuating based on the changes in the socio-economic, cultural, technological and political factors.
Reason Demand is often used as the measure in tourism business.
Codes
Both and are true and is the correct explanation of
Both and are true and is not the correct explanation of
is true but is false
is false but is true
21 In which year did "World Travel and Tourism Council" come into existence
1990
1991
1992
1993
22 A tourist attraction known as 'Pari Mahal' is situated in
Mysore
Srinagar
Jammu
Ladakh
23
Assertion The error made by rejecting the null hypothesis when it is true. (the probability of alpha or Type I error)
Reason The level of significance is the probability that the rejection of null hypothesis is in error. In the context of two statements, which one of the following is correct
Both and are true and is the correct explanation of
Both and are true and is not the correct explanation of
is true, but is false
is false, but is true
24 Which one of the following is the correct pattern of statement of Non-directional Hypothesis
The greater the amount of outside classroom studying done by marketing majors, the less chance there is that they will turn to cheating to improve their grades.
Significant differences do exist in the buying behaviour profiles of economically strong and weak, male and female students.
Positive study habits are related positively to CGPA.
Those students who exhibit high levels of self-confidence and positive overall study habits will demonstrate low profiles in personal and professional life.
25 A scale that demonstrates absolute differences between each scale point is called as
Nominal scale
Ordinal scale
Interval scale
Ratio scale
26 Which one of the following combinations of options given below represents the characteristics of quantitative research methods
Open-ended-semi structured-small samples
Unstructured-exploratory-short time frame
Identification of new ideas-preliminary insights-very limited generalizability
Validation of facts-Descriptive-longer time frame Use the following code to choose the correct option
and are correct
and are correct
and are correct
and are correct
27 Investment, capacity constraints and Tourist Impacts are examples of
Destination Factor
Demand Side Factors
Supply Side Factors
Marketing Factors .
28 Amenities, Support facilities and Services, tend to be operated by what type of enterprises
Medium and Large sized enterprises
Small and medium sized enterprises
Small and Large-sized enterprises
Large-sized enterprises
29 In terms of a destination, what do attractions do
Support visitor at the destination
Generate the visit to a destination
Inform local residents of the benefits of tourism
Reduce tension between visitors and residents
30 Which of the following is an incorrect combination
Accessibility Tourism Element
Incipient Mass Tourist Typology
Gestures and Postures Hard Communication Skills
Multiplier Effect Economic Impact
31 The five-stage model of the consumer buying process includes all of the following stages EXCEPT .
problem recognition
information search
social interaction
purchase decision
32 Services cannot be seen, tasted, felt or heard before they are bought to reduce uncertainty, buyers will look for evidence of quality. They will draw inference about quality from place, people, and price they see. Therefore, the service provider's task is to " ".
communicate value
manage the evidence
full speed ahead
high touch-high price
33 The result of positioning is the successful creation of target market should buy the product.
an award winning promotional campaign
a customer-focused value proposition
a demand channel
every-day-low-pricing
34 Rising promotion costs and shrinking profit margins are the result of
changing technology
globalization
privatization
heightened competition .
35 Services have four distinctive characteristics that greatly affect the design of marketing programs. Which of the following is NOT one of these characteristics
Intangibility
Communicability
Variability
Perishability
36 Which one of the following sites has been recognized as "Best Heritage Walk" for the National Tourism Award, 2013-14
Lodhi garden, Delhi.
Mughal garden, New Delhi.
India city walks for Mehrauli, Archeological park, Delhi.
Humayun tomb, Delhi.
37 Which of the following is not correct
A firm enjoys favourable financial leverage if its earnings are more than the cost of its debt.
A firm uses long term fixed interest bearing debt to increase the returns on owners' equity. Sales Variable Cost
Operating leverage Contribution Fixed Cost
Operating leverage occurs when the percentage change in operating revenue is less than the percentage change in sales, fixed cost remaining the same.
38
Assertion A general dividend policy for different firms to follow at different times is difficult to be determined.
Reason Dividend decisions are influenced by special circumstances of a case. In the context of the above statements
is correct and is the reason responsible for
Both and are correct but is not the reason for
is correct but is not correct
Both and are incorrect
39 Consider the following statements prepared by a tourism firm
Balance Sheet.
Cash Flow Statement.
Statement of Changes in Working Capital.
Statement of Cash from Operations.
Which of the above statements are prepared for analysing changes in financial position of the firm
and
and
and
and
40 Which of the following is not a discounted method of capital budgeting
Net Present Value Method
Profitability Index Method
Rate of Return Method
Internal Rate of Return
41 Match the items in List with those in List and select the correct answer using the codes given below the list.
List List
Elton Mayo MBO
Max Weber Need Hierarchy theory
Abraham Maslow Howthorne studies
Peter Drucker Bureaucratic model of organisation
Codes
42 The important steps involved in management by objectives are
Setting organisational objectives
Clarifying organisational roles
Setting subordinates' goals
Tying resources with goals
The correct sequence of these steps is
43 Which of the following policy measures would lead to expansion of exports
Export Duty
Export Subsidy
Revaluation of Currency
Liberal Import Entitlement
Codes
Both and
Both and
Both and
Both and
44 One of the countries, given below, invented "Coach" in 15th century in Europe. Identify the right country
Germany
Holland
Hungary
France
45 "We Create Happiness" was the mission statement of which of the following organizations
Scandinavian Airline System
Essel World
Disneyland
Marriott International Corporation
46 A hotel property has 275 rooms. On a specific day only 198 were occupied. What would be the occupancy rate of the hotel on that day
72%
73%
75%
80%
47 A resort area centered around a mineral spring, hot spring and the like, where one can find options for hydrotherapy is called .
Spring resort
SPA
Zacuzzi
None of the above
48 The menus that offer a selection of one or more items which are individually priced are called .
Table oˆ te
Du jour
Buffet
Ala carte
49 Identify the name of first long-distance steam-ship company that operated to India and far East in the second quarter of the 19th century.
Penninsula and Oriental Steam Navigation Company
Cunard Steam-ship Company
Royal Carribean
Star Cruises
50 Fayol's Esprit de corps principle of management states that
Union is strength which comes from harmony of personnel
A place for everything and everything in place
Combination of kindliness and justice
An employee should receive orders from one superior only
Other Question Papers
Subjects
- adult education
- anthropology
- arab culture and islamic studies
- arabie
- archaeology
- assamese
- bengali
- bodo
- buddhist jaina gandhian and peace studies
- chinese
- commerce
- comparative literature
- comparative study of religions
- computer science and applications
- criminology
- dance
- defence and strategic studies
- dogri
- drama theatre
- economics
- education
- electronic science
- english
- environmental sciences
- folk literature
- forensic science
- french
- general paper
- geography
- german
- gujarati
- hindi
- hindustani music
- history
- home science
- human rights and duties
- indian culture
- international and area studies
- japanese
- kannada
- karnatik music
- kashmiri
- konkani
- labour welfare
- law
- library and information science
- linguistics
- maithili
- malayalam
- management
- manipuri
- marathi
- mass communication and journalism
- museology & conservation
- music
- nepali
- odia
- pali
- percussion instruments
- performing art
- persian
- philosophy
- physical education
- political science
- population studies
- prakrit
- psychology
- public administration
- punjabi
- rabindra?? sangeet
- rajasthani
- russian
- sanskrit
- santali
- social medicine & community health
- social work
- sociology
- spanish
- tamil
- telugu
- tourism administration and management
- tribal and regional languageliterature
- urdu
- visual art
- women studies