1. Where is the headquarters of UN
World Tourism Organisation
Geneva
Madrid
New York
London
2. 'Yakshagana" is a folk dance of
which State
Orissa
Karnataka
Tamil Nadu
West Bengal
3. Where is the Charles de Gaulle
airport situated
London
Rome
Washington DC
Paris
4. Who is the presiding deity of Konark
Temple
Lord Shiva
Lord Vishnu
Goddess Durga
Sun
5. Where did Vardhaman Mahaveer
attained Mahaparinirvan (Salvation)
Vaishali
Pavapuri
Parasnath
Girnar
6. Which of the following is not a
world heritage site
Jantar Mantar (Delhi)
Jantar Mantar (Jaipur)
Brahadhishwara Temple
(Tanjavur)
Hampi (Karnataka)
7. Tourism as a subject is a part of
which list
Union List
State List
Concurrent List
Intra-regional List
8. Environment Impact Assessment
is mandatory for which of the
following tourism component
Restaurants
Hotels Resorts
Travel agents
Tour operators
9. In which Five Year Plan Tourism
became a part of the Indian Planning
First Five Year Plan
Second Five Year Plan
Third Five Year Plan
Fourth Five Year Plan
10. Which State has the maximum
number of heritage hotels in India
Rajasthan
Uttar Pradesh
Maharashtra
Karnataka
TOURISM ADMINISTRATION AND MANAGEMENT
Paper II
Note This paper contains fifty objective type questions, each question carrying two
marks. Attempt all the questions.
J-93-11 3 Paper-II
1. ÃÖÓμÖãOEŸÖ ¸üÖ™Òü ×¾Ö¿¾Ö ¯ÖμÖÔ™ü−Ö ÃÖÓÖšü−Ö (UNWTO)
úÖ ´Öã úÆüÖÑ Æîü
•Öê−Öê¾ÖÖ
´Öî×›Òü›ü

»ÖÓ¤ü−Ö
2. ×úÃÖ úÖ »ÖÖêú −ÖéŸμÖ Æîü
ˆ›ÌüßÃÖÖ
ú−ÖÖÔ™üú
ŸÖ×´Ö»Ö−ÖÖ›ãü
¯ÖÛ¿"Ö´Ö ²ÖÓÖÖ»Ö
3. "ÖÖ»ÃÖÔ ›üß ÖÖò»Ö Æü¾ÖÖ‡Ô †øüÖ úÆüÖÑ ÛÃ£ÖŸÖ Æîü
»ÖÓ¤ü−Ö
¸üÖê´Ö
¾ÖÖØ¿ÖÖ™ü−Ö ›üß.ÃÖß.
¯Öê׸üÃÖ
4. úÖê:ÖÖÔú ´ÖÓפü¸ü êú †Ö¸üÖ¬μÖ ¤êü¾Ö úÖî−Ö Æïü
³ÖÖ¾ÖÖ−Ö ×¿Ö¾Ö
³ÖÖ¾ÖÖ−Ö ×¾ÖÂ:Öã
¤êü¾Öß ¤ãüÖÖÔ
ÃÖæμÖÔ
5. ¾Ö¨Ôü´ÖÖ−Ö ´ÖÆüÖ¾Ö߸ü −Öê úÆüÖÑ ´ÖÆüÖ¯Ö׸ü×−Ö¾ÖÖÔ:Ö ¯ÖÏÖ¯ŸÖ

¾Öî¿ÖÖ»Öß
¯ÖÖ¾ÖÖ¯Öã¸üß
¯ÖÖ¸üÃÖ−ÖÖ£Ö
×Ö¸ü−ÖÖ¸ü
6. ×−Ö´−Ö×»Ö× ÖŸÖ ´Öë úÖî−Ö ÃÖÖ ×¾Ö¿¾Ö ¬Ö¸üÖêÆü¸ü Ã£Ö»Ö −ÖÆüà
Æîü
•ÖÓŸÖ¸ü ´ÖÓŸÖ¸ü (פü»»Öß)
•ÖÓŸÖ¸ü ´ÖÓŸÖ¸ü
¾ÖéÆü¤Ëü¤êü¿¾Ö¸ü ´ÖÓפü¸ü (ŸÖÓ•ÖÖ¾Öã¸ü)
Æîü´¯Öß
7. ¯ÖμÖÔ™ü−Ö ‹ú ×¾ÖÂÖμÖ êú ºþ¯Ö ´Öë ×úÃÖ ÃÖæ"Öß ´Öë
Æîü
ÃÖÓ'Ö ÃÖæ"Öß
ÃÖæ"Öß
ÃÖ´Ö¾ÖŸÖá ÃÖæ"Öß
†ÓŸÖ ÃÖæ"Öß
8. ¯ÖμÖÖÔ¾Ö¸ü:Ö ¯ÖϳÖÖ¾Ö ´Öæ»μÖÖÓú−Ö (E.I.A.)
×−Ö´−Ö×»Ö× ÖŸÖ ¯ÖμÖÔ™ü−Ö ŸÖ¢¾ÖÖë ´Öë ×úÃÖ êú ×»Ö‹
†×−Ö¾ÖÖμÖÔ Æîü
¸êüáÖÖÓ
ÆüÖê™ü»Ö ‹¾ÖÓ ×¸ü•ÖÌÖê™ÔüÃÖË
™Òîü¾Öê»Ö ‹•Öë™ü
™æü¸ü †Öò¯Ö¸êü™üÃÖÔ
9. ×úÃÖ ¯ÖÓ"Ö¾ÖÂÖáμÖ μÖÖê•Ö−ÖÖ ´Öë ³ÖÖ¸üŸÖßμÖ
μÖÖê•Ö−ÖÖ úÖ ×ÆüÃÃÖÖ ²Ö−ÖÖ
¯ÖÏ£Ö´Ö ¯ÖÓ"Ö¾ÖÂÖáμÖ μÖÖê•Ö−ÖÖ
׫üŸÖßμÖ ¯ÖÓ"Ö¾ÖÂÖáμÖ μÖÖê•Ö−ÖÖ
ŸÖéŸÖßμÖ ¯ÖÓ"Ö¾ÖÂÖáμÖ μÖÖê•Ö−ÖÖ
"ÖŸÖã£ÖÔ ¯ÖÓ"Ö¾ÖÂÖáμÖ μÖÖê•Ö−ÖÖ
10. ³ÖÖ¸ŸÖü êú ×úÃÖ ´Öë †×¬ÖúŸÖ´Ö ¬Ö¸üÖêÆü¸ü ÆüÖê™ü»Ö
ÛÃ£ÖŸÖ Æïü
¸üÖ•ÖãÖÖ−Ö
ˆ¢Ö¸ü ¯ÖϤêü¿Ö
´ÖÆüÖ¸üÖ™Òü
ú−ÖÖÔ™üú
¯ÖμÖÔ™ü−Ö ¯ÖÏ¿ÖÖÃÖ−Ö ‹¾ÖÓ ¯ÖϲÖ−¬Ö−Ö
¯ÖÏ¿−Ö¯Ö¡Ö II
−ÖÖê™ü ‡ÃÖ ¯ÖÏ¿−Ö¯Ö¡Ö ´Öë ¯Ö"ÖÖÃÖ ²ÖÆãü-×¾Öú»¯ÖßμÖ ¯ÖÏ¿−Ö Æïü … ¯Ö¿Ï −Ö úê ¤üÖ ê †Ó ú Æüï … ÃÖ³Öß ¯Ö¿Ï −ÖÖ ë úê ˆ¢Ö¸ü ¤üßו֋ …
Paper-II 4 J-93-11
11. Calculate the flying time if a flight
leaves London at 09 45 hrs.
and arrives Singapore 00 hrs.)
at 08 15 hrs.
14 30 hrs.
12 30 hrs.
10 30 hrs.
15 30 hrs.
12. The IATA has divided the world in
how many Traffic Conference areas
2 3
5 6
13. Ustad Amjad Ali Khan is associated
with which instrument
Sarod
Sitar
Veena
Mridangam
14. In which of the following places
skiing was started as winter sports in
India
Sonamarg
Gulmarg
Shimla
Manali
15. Which is the main helicopter
company of India
Vayudoot
Deccan Aviation
Pawan Hans
Go Air
16. When Kyoto protocol on
environment was signed
1995 1996
1997 1998
17. Who described manager's roles
besides discharging specific
responsibilities related to functions
like marketing, production, finance,
or personnel management
Schwartz
Mintzberg
Herbert Simon
F.W. Taylor
18. Who developed the theory "y"
Hoffecker
McGregor
McClelland
Elton Mayo
19. Identify the sequence of four basic
elements in tourism system
The environment
The destination region
The transit route
The generating or source
region
Code




20. Financial structure includes
only long term sources of
funds
only short-term sources of
funds
both long-term and short-term
source funds
only equity preference and
retained earning capital
J-93-11 5 Paper-II
11. μÖפü úÖê‡Ô ¾ÖÖμÖãμÖÖ−Ö »ÖÓ¤ü−Ö 09 45 ²Ö•Öê
ˆ›Ìüú¸ü ØÃÖÖÖ¯Öã¸ü 8 00 08 15 ²Ö•Öê
¯ÖÆãÑü"ÖŸÖß Æîü, ŸÖÖê ˆ›ÌüÖ−Ö †¾Ö×¬Ö ²ÖŸÖÖ‹Ñ …
14: 30 'ÖÓ™êü
12 30 'ÖÓ™êü
10 30 'ÖÓ™êü
15 30 'ÖÓ™êü
12. IATA −Öê ×¾Ö¿¾Ö úÖê ×úŸÖ−Öê Traffic
Conference Areas ´Öë ²ÖÖÑ™üÖ Æîü
2 3
5 6
13. ˆÃŸÖÖ¤ü †´Ö•Ö¤ü †»Öß ÖÖ−Ö ×úÃÖ ¾ÖÖª μÖÓ¡Ö ÃÖê
ÃÖÓ²Ö¨ü Æïü
ÃÖ¸üÖê¤ü
×ÃÖŸÖÖ¸ü
¾Öß:ÖÖ
´Öé¤ÓüÖ´Ö
14. ³ÖÖ¸üŸÖ ´Öë ×−Ö´−Ö×»Ö× ÖŸÖ ´Öë ÃÖê ¿ÖߟÖúÖ»Öß−Ö Îúß›ÌüÖ êú
ºþ¯Ö ´Öë Ãú߇ÓÖ úÆüÖÑ ¯ÖÏÖ¸Óü³Ö Æãü†Ö
ÃÖÖê−Ö´ÖÖÔ
Öã»Ö´ÖÖÔ
׿ִֻÖÖ
´Ö−ÖÖ»Öß
15. ³ÖÖ¸üŸÖ úß ´Öã Æêü»ÖßúÖò¯™ü¸ü ÃÖê¾ÖÖ Óú¯Ö−Öß úÖî−Ö Æîü
¾ÖÖμÖã¤æüŸÖ
›êüOEú−Ö ‹×¾ÖμÖê¿Ö−Ö
¯Ö¾Ö−Ö ÆÓüÃÖ
‹μÖ¸ü
16. ¯Ö¸ü OEμÖÖê™üÖê ¯ÖÏÖê™üÖêúÖò»Ö' ¯Ö¸ü ú²Ö
ÆüßÖÖ+Ö¸ü
1995 1996
1997 1998
17. ×¾Ö¯Ö:Ö−Ö, ˆŸ¯ÖÖ¤ü−Ö, ×¾Ö¢Ö ¾μÖÛOEŸÖÖŸÖ ¯ÖϲÖÓ¬Ö−Ö êú
†×ŸÖ׸üOEŸÖ ×úÃÖ−Öê ¯ÖϲÖ−¬Ö−Ö úß ³Öæ×´ÖúÖ úÖ ¾Ö:ÖÔ−Ö
Æîü
¿¾ÖÖ™Ôü•ÖÌ
×´Ö−™Ëü•Ö²Ö•ÖÔ
Æü²ÖÔ™ü ×ÃÖ´ÖÖê−Ö
F.W. ™êü»Ö¸ü
18. "y" úÖ ×ÃÖ¨üÖÓŸÖ ×úÃÖ−Öê ×¾Öú×ÃÖŸÖ
ÆüÖò±êúú¸ü
´ÖîËúÖÏêÖÖê¸ü
´ÖîËú OE»Öê»Öï›ü
‹»™ü−Ö ´ÖêμÖÖê
19. ¯ÖμÖÔ™ü−Ö ¾μÖ¾ÖãÖÖ êú "ÖÖ¸ü ´Öæ»Ö ŸÖ¢¾ÖÖë êú Îú´Ö úÖê
¯ÖÆü"ÖÖ−Öë
¾ÖÖŸÖÖ¾Ö¸ü:Ö
ÖÓŸÖ¾μÖ +Öê¡Ö
¯ÖÖ¸üÖ´Ö−Ö ´ÖÖÖÔ
ˆ¤ËüÖ´Ö ÄÖÖêŸÖ +Öê¡Ö
æú™ü




20. ×¾Ö¢ÖßμÖ ÃÖÓ¸ü"Ö−ÖÖ ´Öë ÃÖ´ÖÖ×ÆüŸÖ Æîü
úÖêÂÖ úÖ ¤üß'ÖÔ †¾Ö×¬Ö ÄÖÖêŸÖ
úÖêÂÖ úÖ »Ö'Öã †¾Ö×¬Ö ÄÖÖêŸÖ
¤üÖê−ÖÖë †£ÖÖÔŸÖË úÖêÂÖ úÖ ¤üß'ÖÔ †Öî¸ü »Ö'Öã
†¾Ö×¬Ö ÄÖÖêŸÖ
êú¾Ö»Ö ‡ÛOE¾Ö™üß †×¬Ö´ÖÖ−Ö †Öî¸ü ׸ü™êü−›ü
†Ú−ÖÖ êú•Öß™ü»Ö
Paper-II 6 J-93-11
21. When an organisation seeks to
address distinct set of needs of
customers to get a premium by
ensuring satisfaction is known as
Market development
Diversification
Niche marketing
Market penetration
22. "CAQDAS" is a programme
available for data analysis. It stands
for
Computer Aided Quality
Design Analysis Software
Computer Assisted Qualitative
Data Analysis Software
Computer Aided Quality
Designated Analytical
Software
Computer Assisted Quantity
Data Analysis Software
23. Assertion Chi-square is used
to determine the distribution of
frequencies.
Reason It helps to compare
frequencies of data.
Both and are true.
Both and are true, but
is not the correct
explanation.
is true, but is false.
is false, but is true.
24. 'Amazon' website is a useful
resource for seeking out related
information about
Books
Articles
Journals
Magazines
25. Assertion 'Brain storming' a
technique that was developed
in the advertising industry for
helping to produce interesting
new ideas.
Reason Two or more people
get together and say anything
that comes in their mind on the
topic in question.
Both and are true.
Both and are true, but
is not the correct
explanation.
is true, but is false.
is false, but is true.
26. Empirical study is related to
Intimation of experiment of
same kind.
Something that has been found
out from experience from trial
and error or from the evidence
of your senses.
Looking up facts in books or
already published research.
Evidences coming from some
kind of trial or experimental
study.
27. Assertion Mountain meadows
in the Himalayas are the prime
attractions for nature lovers.
Reason Mountain meadows
offer a variety of recreational
activities.
Both and are true.
Both and are true, but
is not a correct
explanation.
is true, but is false.
is false, but is true.
J-93-11 7 Paper-II
21. ¯ÖÏÖ£Ö×´ÖúŸÖÖ êú †Ö¬ÖÖ¸ü ¯Ö¸ü •Ö²Ö úÖê‡Ô ÃÖÓÖšü−Ö
úß ×¾Ö¿ÖêÂÖ †Ö¾Ö¿μÖúŸÖÖ†Öë úß ¯ÖæÙŸÖ
ú¸üŸÖÖ Æîü ŸÖÖê ˆÃÖê úÆüÖ •ÖÖŸÖÖ Æîü
²ÖÖ•ÖÖ¸ü ×¾ÖßÖÖ¸ü
×¾Ö×¾Ö¬Ößú¸ü:Ö
−Öß¿Ö ´ÖÖìúØ™üÖ
²ÖÖ•ÖÖ¸ü ¯ÖϾÖê¿Ö
22. "CAQDAS" †ÖÓú›ÌüÖ ×¾Ö¿»ÖêÂÖ:Ö úÖ ˆ¯Ö»Ö²¬Ö
úÖμÖÔÎú´Ö Æîü … ‡ÃÖúÖ Æîü
Computer Aided Quality
Design Analysis Software
Computer Assisted Qualitative
Data Analysis Software
Computer Aided Quality
Designated Analytical
Software
Computer Assisted Quantity
Data Analysis Software
23. †×³Öú£Ö−Ö úÖ‡Ô ÃOE¾ÖÖμÖ¸ü ²ÖÖ¸Óü²ÖÖ¸üŸÖÖ êú
×¾ÖŸÖ¸ü:Ö úÖê ×−ÖÛ¿"ÖŸÖ ú¸üŸÖÖ Æîü …
ŸÖÔú †ÖÓú›Ìêü úß ²ÖÖ¸Óü²ÖÖ¸üŸÖÖ
úß ŸÖã»Ö−ÖÖ ´Öë ÃÖÆüÖμÖú Æîü …
†Öî¸ü ¤üÖê−ÖÖë ÃÖÆüß Æïü …
†Öî¸ü ¤üÖê−ÖÖë ÃÖÆüß ¯Ö¸ÓüŸÖã
ÃÖÆüß Ã¯Ö™üßú¸ü:Ö −ÖÆüà Æîü …
ÃÖÆüß Æîü, ¯Ö¸ÓüŸÖã Æîü …
Æîü, ¯Ö¸ÓüŸÖã ÃÖÆüß Æîü …
24. ×úÃÖ ¯ÖÏúÖ¸ü úß ÃÖæ"Ö−ÖÖ†Öë úÖê •ÖÖ−Ö−Öê êú ×»Ö‹
'Amazon' ¾Öê²ÖÃÖÖ‡™ü ‹ú ÄÖÖêŸÖ Æîü
¯ÖãßÖú
»Öê Ö
¿ÖÖê¬Ö ¯ÖסÖúÖ
¯ÖסÖúÖ
25. †×³Öú£Ö−Ö '²ÖÎê−Ö Ã™üÖêÚ´ÖÖ', −Ö‹ ×¾Ö"ÖÖ¸üÖë
úÖê •Ö−´Ö ¤êü−Öê ´Öë ÃÖÆüÖμÖŸÖÖ ú¸ü−Öê ÆêüŸÖã
×¾Ö-ÖÖ¯Ö−Ö êú ×»Ö‹ ×¾Öú×ÃÖŸÖ ‹ú
ŸÖú−Ößú Æîü …
ŸÖÔú ¤üÖê †×¬Öú ¾μÖÛOEŸÖ •Ö´ÖÖ
ÆüÖêú¸ü ×úÃÖß ×¾ÖÂÖμÖ ¯Ö¸ü †¯Ö−Öê ×¾Ö"ÖÖ¸üÖë úÖê
¯ÖÏßÖãŸÖ ú¸üŸÖê Æïü …
†Öî¸ü ¤üÖê−ÖÖë ÃÖÆüß Æïü …
†Öî¸ü ¤üÖê−ÖÖë ÃÖÆüß ¯Ö¸ÓüŸÖã
ÃÖÆüß Ã¯Ö™üßú¸ü:Ö −ÖÆüà Æîü …
ÃÖÆüß Æîü, ¯Ö¸ÓüŸÖã Æîü …
Æîü, ¯Ö¸ÓüŸÖã ÃÖÆüß Æîü …
26. ×ÃÖ¨ü úÖ ÃÖÓ²ÖÓ¬Ö Æîü
‹ú ¯ÖÏúÖ¸ü êú úÖê ÃÖæ×"ÖŸÖ ú¸ü−ÖÖ
‹êÃÖß •ÖÖê þÖÖ−Öã³ÖæŸÖ ÃÖê
†¯Ö−Öê -ÖÖ−ÖêÛ−¦üμÖ ÃÖê ÆüÖê …
¯ÖãßÖú êú ¯ÖÏúÖ×¿ÖŸÖ ¿ÖÖê¬ÖüÖë êú
¯Ö¸ü †Ö¬ÖÖ׸üŸÖ
•ÖÖê êú êú
†Ö¬ÖÖ¸ü ¯Ö¸ü ×−ÖÂúÂÖÔ ×−ÖúÖ»ÖÖ Æîü …
27. †×³Öú£Ö−Ö ×Æü´ÖÖ»ÖμÖ êú ¯Ö¾ÖÔŸÖßμÖ
"ÖÖ¸üÖÖÖÆü ¯ÖÏéú×ŸÖ ¯ÖÏê×´ÖμÖÖë êú ¯ÖÏ´Öã Ö
†ÖúÂÖÔ:Ö Æïü …
ŸÖÔú ¯Ö¾ÖÔŸÖßμÖ "ÖÖ¸üÖÖÖÆü oeêü¸ü ÃÖÖ¸êü
´Ö−ÖÖê¸Óü•Öú ÖןÖ×¾Ö׬ÖμÖÖë úÖê ¯ÖÏßÖãŸÖ ú¸üŸÖê
Æïü …
†Öî¸ü ¤üÖê−ÖÖë ÃÖÆüß Æïü …
†Öî¸ü ¤üÖê−ÖÖë ÃÖÆüß ¯Ö¸ÓüŸÖã
ÃÖÆüß Ã¯Ö™üßú¸ü:Ö −ÖÆüà Æîü …
ÃÖÆüß Æîü, ¯Ö¸ÓüŸÖã Æîü …
Æîü, ¯Ö¸ÓüŸÖã ÃÖÆüß Æîü …
Paper-II 8 J-93-11
28. This consists of two lists of
statements and terms and the
candidate has to match an item in
one list with an item in the other
List I
(Term)
List II
(Statements)
I. Organized
mass
tourists
1. Arrange their
own visit or trip
II. Individual
mass
tourists
2. "Go native" by
staying with locals
III. Explorers 3. Travel together in
groups in
packaged holiday
IV. Drifters 4. Mass tourists
make individually
based decisions
about their tourist
activities
Codes
I II III IV
1 3 2 4
2 1 3 4
4 2 1 3
3 4 1 2
29. This consists of two lists of names of
dance forms and the State connected,
the candidate has to match an item in
one list with an item in the other.
List I
(Dance forms)
List II
(State)
I. Lai Haroba 1. Gujarat
II. Kuchipudi 2. Manipur
III. Ghoomer 3. Andhra Pradesh
IV. Dandia 4. Rajasthan
Codes
I II III IV
4 3 2 1
3 4 1 2
2 4 1 3
2 3 4 1
30. This consists of two lists of countries
and capitals and the candidate has to
match an item in one list with an
item in the other.
List I
(Country)
List II
(Capital)
I. Canada 1. Thimphu
II. Australia 2. Ottawa
III. Indonesia 3. Canberra
IV. Bhutan 4. Jakarta
Codes
I II III IV
2 3 4 1
2 1 4 3
1 2 3 4
3 1 2 4
31. This consists of two lists of toy
trains and point of origin and the
candidate has to match an item in
one list with an item in the other
List I
(Toy trains)
List II
(Point of origin)
I. The Darjeeling
Train
1. Mettupalayam
II. The Shimla
Train
2. Nerel
III. The Nilgiri
Train
3. Kalka
IV. The Matheran
Train
4. New
Jalpaiguri
Codes
I II III IV
4 1 3 2
3 2 1 4
4 3 1 2
2 1 3 2
J-93-11 9 Paper-II
28. ÃÖæ"Öß I úÖê ÃÖæ"Öß II ÃÖê ÃÖã´Öê×»ÖŸÖ ú¸ëü
ÃÖæ"Öß I ÃÖæ"Öß II
I. ÃÖÓÖךüŸÖ
ÃÖÖ´Öæ×Æüú
¯ÖμÖÔ™ü−Ö
1. †¯Ö−Öß Ã¾ÖμÖÓ ¯ÖϲÖÓ¬Ö
ú¸üŸÖê Æïü …
II. ¾μÖÛOEŸÖÖŸÖ
ÃÖÖ´Öæ×Æüú
¯ÖμÖÔ™ü−Ö
2. ãÖÖ−ÖßμÖ »ÖÖêÖÖë êú ÃÖÖ£Ö
šüÆü¸üŸÖê Æïü …
III. †−¾ÖêÂÖú 3. ÃÖ´ÖæÆü ´Öë "¯Öîêú•Ö ÆüÖê»Öß›êü"
êú †ÓŸÖÖÔŸÖ ú¸üŸÖê
Æïü …
IV. ×−Ö¹ý§êü¿μÖ
³ÖÏ´Ö:ÖúŸÖÖÔ
4. ÃÖÖ´Öæ×Æüú ¯ÖμÖÔ™üú •ÖÖê
¾μÖÛOEŸÖÖŸÖ ºþ¯Ö ´Öë
¯ÖμÖÔ™üú ÖןÖ×¾Ö׬ÖμÖÖë úÖ
»ÖêŸÖê Æïü …
æú™ü
I II III IV
1 3 2 4
2 1 3 4
4 2 1 3
3 4 1 2
29. ×−Ö´−Ö×»Ö× ÖŸÖ ÃÖæ"Öß I úÖê ÃÖæ"Öß II êú ÃÖÖ£Ö
ÃÖã´Öê×»ÖŸÖ ú¸ëü
ÃÖæ"Öß I

ÃÖæ"Öß II

I. »ÖÖ‡Ô ÆüÖ¸üÖê²ÖÖ 1. Öã•Ö¸üÖŸÖ
II. ãú"Öß ¯Öã›üß 2. ´Ö×:Ö¯Öã¸ü
III. 'Öæ´Ö¸ü 3. †ÖÓ¬ÖÐ ¯ÖϤêü¿Ö
IV. ›üÖÓ×›üμÖÖ 4. ¸üÖ•ÖãÖÖ−Ö
æú™ü
I II III IV
4 3 2 1
3 4 1 2
2 4 1 3
2 3 4 1
30. ×−Ö´−Ö×»Ö× ÖŸÖ ÃÖæ"Öß I úÖê ÃÖæ"Öß II ÃÖê
ÃÖã´Öê×»ÖŸÖ ú¸ëü
ÃÖæ"Öß I
(¤êü¿Ö)
ÃÖæ"Öß II

I. ú−ÖÖ›üÖ 1. Ø£Ö¯Öæ
II. †ÖòÙÒêü×»ÖμÖÖ 2. †Öê™üÖ¾ÖÖ
III. ‡Ó›üÖê−Öê׿ÖμÖÖ 3. îú−Ö²Ö¸üÖ
IV. ³Öæ™üÖ−Ö 4. •ÖúÖ¢ÖÖÔ
æú™ü
I II III IV
2 3 4 1
2 1 4 3
1 2 3 4
3 1 2 4
31. ×−Ö´−Ö×»Ö× ÖŸÖ ÃÖæ"Öß I úÖê ÃÖæ"Öß II ÃÖê
ÃÖã´Öê×»ÖŸÖ ú¸ëü
ÃÖæ"Öß I
™Òêü−Ö)
ÃÖæ"Öß II
(¯ÖÏÖ¸üÓ³Ö ÆüÖ−ê Ö ê úÖ
ãÖÖ−Ö)
I. ¤üÖÙ•ÖØ»ÖÖ ™Òêü−Ö 1. ´Öê™Ëü™æü¯Öã»ÖÖμÖ´Ö
II. ׿ִֻÖÖ ™Òêü−Ö 2. −Öê¸ü»Ö
III. −Öß»Ö×Ö׸ü ™Òêü−Ö 3. úÖ»ÖúÖ
IV. ´ÖÖ£Öê¸üÖ−Ö ™Òêü−Ö 4. −μÖæ •Ö»Ö¯ÖÖ‡ÔÖã›Ìüß
æú™ü
I II III IV
4 1 3 2
3 2 1 4
4 3 1 2
2 1 3 2
Paper-II 10 J-93-11
32. Give the right sequence of customer
value hierarchy. Use the code given
below.
I. Core benefits
II. Basic product
III. Expected product
IV. Augmented product
Codes
I III II IV
II I IV III
I II III IV
III IV II I
33. 'Variables' are measurable attributes
of
Ethnic or religious group more
than another
Important ways the
characteristics of the actual
population is studied
Things that change such as
age, time, etc.
Individual characteristics such
as ability, attainment and
personality
34. Short-term sources of finance
includes
Equity Shares
Debentures
Bank Credit
Fixed Deposit
35. Which one among the following is
not the feature of venture capital
Venture capital consists of
high risk and high return based
financing
Venture capital provides
moderate interest bearing
instruments.
Venture capital provides equity
and quasi-equity-financing
instruments.
Venture capital consists of low
risk and low return-based
financing.
36. Arrange the following
developmental stages in the origin of
Airlines in which they appeared. Use
the code given below
I. Open sky policy.
II. Postal bag service was carried
from Allahabad to Naini.
III. Nationalization of Airlines.
IV. J.R.D. Tata took flight from
Karachi to Bombay.
Codes
II IV III I
I II III IV
III II I IV
IV III II I
37. In which year India got its first
national tourism policy
1982
1986
1988
1992
38. Which State of India is leading in
medical tourism
Karnataka
Kerala
Andhra Pradesh
Tamil Nadu
39. Which one of the following is
correctly stated
The Headquarters of ICAO is
located in Geneva
The Headquarters of UNESCO
is in New York
ITDC came into existence in
1967
Palace on Wheels covers U.P.,
Rajasthan Gujarat
J-93-11 11 Paper-II
32. ´Öæ»μÖ †−ÖãÎú´Ö úß ÃÖÆüß ÀÖéÓ Ö»ÖÖ ×»Ö Öë
I. †ÖÓŸÖ׸üú »ÖÖ³Ö
II. ´Öæ»Ö ˆŸ¯ÖÖ¤ü
III. †Ö¿ÖÖ−Öãºþ¯Ö ˆŸ¯ÖÖ¤ü
IV. ¾ÖÙ¬ÖŸÖ ˆŸ¯ÖÖ¤ü
æú™ü
I III II IV
II I IV III
I II III IV
III IV II I
33. '¯Ö׸ü¾Ö¢Öá' −ÖÖ¯Ö−Öê ×¾Ö¿ÖêÂÖŸÖÖ‹Ñ Æïü
‹ú ÃÖê †×¬Öú ¬ÖÖÙ´Öú ÃÖ´ÖæÆü
¾ÖÖßÖ×¾Öú •Ö−ÖÃÖÓ úß ×¾Ö¿ÖêÂÖŸÖÖ†Öë êú
êú ¯ÖÏ´Öã Ö ŸÖ¸üßêú
‹êÃÖß •ÖîÃÖê ÃÖ´ÖμÖ †Öפü, •ÖÖê
²Ö¤ü»Ö •ÖÖŸÖß Æïü
¾μÖÛOEŸÖÖŸÖ ×¾Ö¿ÖêÂÖŸÖÖ‹Ñ •ÖîÃÖê,
¯ÖÏÖÛ¯ŸÖ †Öî¸ü ¾μÖÛOEŸÖŸ¾Ö
34. ×¾Ö¢Ö úÖ ¯ÖÏÖÛ¯ŸÖ ÄÖÖêŸÖ Æîü
‡ÛOE¾Ö™üß ¿ÖêμÖ¸ü
×›ü²Öë"Ö¸ü
²Öïú Îêú×›ü™ü
×±úOEÃÖ›ü ×›ü¯ÖÖêו֙ü
35. ×−Ö´−ÖÖÓ×úŸÖ ´Öë ÃÖê úÖî−Ö ¾Öê−"Ö¸ü îúׯ֙ü»Ö úÖ
−ÖÆüà Æîü
¾Öê−"Ö¸ü îúׯ֙ü»Ö ´Öë •μÖÖ¤üÖ •ÖÖê× Ö´Ö †Öî¸ü
•μÖÖ¤üÖ ´Öã−ÖÖ±úÖ †Ö¬ÖÖ׸üŸÖ ¯ÖæÑ•Öß »ÖÖÖ−ÖÖ Æîü …
¾Öê−"Ö¸ü îúׯ֙ü»Ö ¾ÖÖ»Öê ¯Öϯ֡Ö
Æïü …
¾Öê−"Ö¸ü îúׯ֙ü»Ö ‡ÛOE¾Ö™üß †Öî¸ü ‡ÛOE¾Ö™üß ÃÖ´Ö
¯ÖæÑ•Öß ¯ÖÏ¯Ö¡Ö Æïü …
¾Öê−"Ö¸ü îúׯ֙ü»Ö ú´Ö •ÖÖê× Ö´Ö †Öî¸ü ú´Ö
´Öã−ÖÖ±úÖ †Ö¬ÖÖ׸üŸÖ ¯ÖæÑ•Öß »ÖÖÖ−ÖÖ Æîü …
36. ‹μÖ¸ü»ÖÖ‡ÕÃÖ êú ˆ¤ËüÖ´Ö ´Öë ×−Ö´−ÖÖÓ×úŸÖ ×¾ÖúÖÃÖ ÃŸÖ¸üÖë
úÖê ÃÖÓμÖÖê×•ÖŸÖ ú¸ëü (×−Ö´−Ö úÖê›üÖë úÖ ú¸êü)
I. Öã»Öß †ÖúÖ¿Ö −ÖßןÖ
II. ‡»ÖÖÆüÖ²ÖÖ¤ü ÃÖê −Öî−Öß ŸÖú úß ¯ÖÖêÙü»Ö ²ÖòÖ
ÃÖÙ¾ÖÃÖ
III. ‹μÖ¸ü »ÖÖ‡ÕÃÖ úÖ ¸üÖ™ÒüßμÖú¸ü:Ö
IV. J.R.D. Tata úß ú¸üÖ"Öß ÃÖê ²ÖÓ²Ö‡Ô ŸÖú
úß
æú™ü
II IV III I
I II III IV
III II I IV
IV III II I
37. ³ÖÖ¸üŸÖ ´Öë úÖî−Ö ÃÖê ¾ÖÂÖÔ ´Öë ¯ÖÏ£Ö´Ö ¯ÖμÖÔ™ü−Ö −Öß×ŸÖ ²Ö−Öß
1982
1986
1988
1992
38. ³ÖÖ¸üŸÖ úÖ úÖî−Ö ÃÖÖ Ã¾ÖÖãμÖ ¯ÖμÖÔ™ü−Ö ´Öë
Æîü
ú−ÖÖÔ™üú
êú¸ü»Ö
†ÖÓ¬ÖÐ ¯ÖϤêü¿Ö
ŸÖ×´Ö»Ö −ÖÖ›ãü
39. ×−Ö´−Ö×»Ö× ÖŸÖ ´Öë úÖî−Ö ÃÖÖ ÃÖÆüß ú£Ö−Ö Æîü
ICAO úÖ ´Öã •Öê−Öê¾ÖÖ ´Öë Ûã֟Ö
Æîü …
UNESCO úÖ ´Öã ´Öë
ÛÃ£ÖŸÖ Æîü …
ITDC úÖ •Ö−´Ö 1967 ´Öë Æãü†Ö …
¯Öî»ÖêÃÖ †Öò−Ö ¾Æüß»ÖÃÖ U.P., ¸üÖ•ÖãÖÖ−Ö
†Öî¸ü Öã•Ö¸üÖŸÖ ÃÖê Öã•Ö¸üŸÖß Æîü …
Paper-II 12 J-93-11
40. Which one of the following is
correctly stated
The St. Thomas Cathedral is
located in Chennai.
Hazrat Bal Mosque is located
in Jammu.
The renowned Nataraja
Temple was built in
Thanjavur.
The Ramanatha Swamy
Temple in Rameshwaram is
known to have the longest
corridor ever built in a temple.
41. Which one of the following is
correctly stated
Chilka Lake is in the State of
Karnataka.
Red Panda can be seen in
Kerala.
The holy place for Christians,
Muslims and Jews is the city
of Jerusalem.
The 'Cox and Kings'
purchased hills in Srinagar to
develop adventure sports.
42. Which one of the following is not
correctly stated
The nearest town to Jim
Corbet National Park is in
Ramnagar.
From Kuala Lumpur the
tourists can travel to Singapore
by bus or train.
Panama Canal join in Indian
Ocean and Pacific Ocean.
The Tomb of Sher Shah Suri is
situated in Sasaram.
43. Which one of the following is not
correctly stated
The busiest air route in the
world is North Atlantic.
Tibet has the highest railway
track in the world.
Srinagar is located on the
banks of river Jhelum.
Palk Strait divides India and
Pakistan.
44. Which one of the following is not
correctly stated
Gujarat State is famous for
Orchid flowers.
Kalimpong Hill Station is
located in West Bengal.
Kanha National Park is
situated in Madhya Pradesh.
Environment Protection Act is
passed in 1986.
45. Which one of the following is not
correctly stated
Puri Rath Yatra of Lord
Jagannath symbolises the
sacred journey of Krishna from
Gokul to Mathura.
Chithirai festival is held to
celebrate the marriage of
Goddess Meenakshi with Lord
Sundereswarar.
Khajuraho dance festival
highlights the richness and
diversity of Indian classical
dances.
The yoga festival is organised
in Rishikesh in the month of
May every year.
J-93-11 13 Paper-II
40. ×−Ö´−Ö×»Ö× ÖŸÖ ´Öë úÖî−Ö ÃÖÖ ÃÖÆüß ú£Ö−Ö Æîü
ÃÖë™ü £ÖÖò´ÖÃÖ îú£Öê›Òü»Ö "Öê−−Ö‡Ô ´Öë ×Ã£ÖŸÖ Æîü …
Æü•Ö¸üŸÖ ²Ö»Ö ´ÖÛÕ֤ü •Ö´´Öæ ´Öë ÛÃ£ÖŸÖ Æîü …
¯ÖÏ×ÃÖ¨ü −Ö™ü¸üÖ•Ö ´ÖÓפü¸ü ŸÖÓ•ÖÖ¾Öã¸ü ´Öë
£ÖÖ …
¸üÖ´Ö꿾ָü´Ö êú ¸üÖ´Ö−ÖÖ£ÖþÖÖ´Öß ´ÖÓפü¸ü ´Öë †²Ö
ŸÖú úÖ ÃÖ²Ö ÃÖê »ÖÓ²ÖÖ Æîü …
41. ×−Ö´−ÖÖÓ×úŸÖ ´Öë úÖî−Ö ÃÖÖ ÃÖÆüß ú£Ö−Ö Æîü
×"Ö»úÖ —Öᯙ ú−ÖÖÔ™üú ´Öë †¾ÖÛÃ£ÖŸÖ Æîü …
»ÖÖ»Ö ¯ÖÖÓ›üÖ êú¸ü»Ö ´Öë •ÖÖŸÖÖ Æîü …
‡ÔÃÖÖ‡Ô, ´ÖãÛÃ»Ö´Ö †Öî¸ü μÖÆæüפüμÖÖë úÖ ¯Ö×¾Ö¡Ö
Ã£Ö»Ö •ÖêºþÃÖ»Öê´Ö Æîü …
úÖòOEÃÖ ‹Ó›ü ØúÃÖË −Öê ÁÖß −ÖÖ¸ü ´Öë ÃÖÖÆü×ÃÖú
¯ÖμÖÔ™ü−Ö êú ×»Ö‹ ¯ÖÆüÖ›Ìüß Ö¸üߤüß Æîü …
42. ×−Ö´−Ö×»Ö× ÖŸÖ ´Öë ÃÖê úÖî−Ö ÃÖÖ ú£Ö−Ö ÃÖÆüß −ÖÆüà Æîü
×•Ö´Ö úÖ²Öì™ü ¸üÖ™ÒüßμÖ ˆªÖ−Ö úÖ −Ö•Ö¤üßúß
úòÖÖü ¸üÖ´Ö−ÖÖ¸ ´Öë Æîü …
ãú†Ö»ÖÖ»ÖÓ¯Öã¸ü ÃÖê ØÃÖÖÖ¯Öã¸ü ŸÖú ²ÖÃÖ ™Òêü−Ö
êú «üÖ¸üÖ ¯ÖÆãÑü"ÖÖ •ÖÖ ÃÖúŸÖÖ Æîü …
¯Ö−ÖÖ´ÖÖ −ÖÆü¸ü ×Æü−¤ü ´ÖÆüÖÃÖÖÖ¸ü †Öî¸ü ¯ÖÏ¿ÖÖÓŸÖ
´ÖÆüÖÃÖÖÖ¸ü úÖê •ÖÖê›ÌüŸÖß Æîü …
¿Öê¸ü¿ÖÖÆü ÃÖæ¸üß úÖ ´Öú²Ö¸üÖ ÃÖÖÃÖÖ¸üÖ´Ö ´Öë
ÛÃ£ÖŸÖ Æîü …
43. ×−Ö´−Ö×»Ö× ÖŸÖ ´Öë ÃÖê úÖî−Ö ÃÖÖ ú£Ö−Ö ÃÖÆüß −ÖÆüà Æîü
ˆ¢Ö¸ü ‹™ü»ÖÖÓ×™üú ×¾Ö¿¾Ö ´Öë ÃÖ¾ÖÖÔ׬Öú
¾μÖÃŸÖ Æü¾ÖÖ‡Ô ´ÖÖÖÔ Æîü …
×¾Ö¿¾Ö ´Öë ÃÖ¾ÖÖì""Ö ¸êü»Ö ´ÖÖÖÔ ×ŸÖ²²ÖŸÖ ´Öë Æîü …
ÁÖß −ÖÖ¸ü —Öê»Ö´Ö −Ö¤üß êú ŸÖ™ü ¯Ö¸ü ÛÃ£ÖŸÖ Æîü …
³ÖÖ¸üŸÖ †Öî¸ü ¯ÖÖ×úßÖÖ−Ö êú ´Öë ¯ÖÖú
ÙÒêü™ü Æîü …
44. ×−Ö´−Ö×»Ö× ÖŸÖ ´Öë ÃÖê úÖî−Ö ÃÖÖ ú£Ö−Ö ÃÖÆüß −ÖÆüà Æîü
Öã•Ö¸üÖŸÖ †Öò¸ü×ú›ü ±æú»ÖÖë êú ×»Ö‹
¯ÖÏ×ÃÖ¨ü Æîü …
úػ֯ÖÖëÖ ×Æü»Ö Ùêü¿Ö−Ö ¯ÖÛ¿"Ö´Ö ²ÖÓÖÖ»Ö ´Öë
Æîü …
úÖ−ÆüÖ ¸üÖ™ÒüßμÖ ˆªÖ−Ö ¯ÖϤêü¿Ö ´Öë Ûã֟Ö
Æîü …
¯ÖμÖÖÔ¾Ö¸ü:Ö (ÃÖÓ¸ü+Ö:Ö)†×¬Ö×−ÖμÖ´Ö 1986 ´Öë
¯ÖÖ׸üŸÖ Æãü†Ö …
45. ×−Ö´−Ö×»Ö× ÖŸÖ ´Öë ÃÖê úÖî−Ö ÃÖÖ ú£Ö−Ö ÃÖÆüß −ÖÆüà Æîü …
³ÖÖ¾ÖÖ−Ö •ÖÖ−−ÖÖ£Ö úß ¯Öã¸üß ¸ü£Ö ÁÖß
éúÂ:Ö úß ÖÖêãú»Ö ÃÖê ´Ö£Öã¸üÖ úß ¯Ö×¾Ö¡Ö
úÖ ¯ÖÏŸÖßú Æîü …
×"Ö¢Ö߸üÖ‡Ô ¯Ö¾ÖÔ ¤êü¾Öß ´Öß−ÖÖ+Öß êú ³ÖÖ¾ÖÖ−Ö
ÃÖãÓ¤ü¸êü¿¾Ö¸ü êú ÃÖÖ£Ö ×¾Ö¾ÖÖÆü êú ´Öë
´Ö−ÖÖμÖÖ •ÖÖŸÖÖ Æîü …
Ö•Öã¸üÖÆüÖê −ÖéŸμÖ ÃÖ´ÖÖ¸üÖêÆü ³ÖÖ¸üŸÖßμÖ ¿ÖÖáÖßμÖ
−ÖéŸμÖ úß ÃÖ´Öéרü †Öî¸ü ×¾Ö×¾Ö¬ÖŸÖÖ úÖê
¤ü¿ÖÖÔŸÖÖ Æîü …
Šú×ÂÖêú¿Ö úÖ ˆ