Exam Details

Subject tourism administration and management
Paper paper 2
Exam / Course ugc net national eligibility test
Department
Organization university grants commission
Position
Exam Date June, 2014
City, State ,


Question Paper

1. Assertion To curtail the crime against women, Goa s Tourism Department has prohibited drinking alcohol on its beaches. Reason Drinking alcohol is not the only catalyst.
Codes

Both and are true and is the correct explanation of

Both and are true but is not the correct explanation of

is true, but is false.

is false, but is true.


2. Which one of the following statement is true

Tourism is synonymous with travel.

All types of tourism provide leisure activity.

Tourism includes travel to work.

Tourism involves discretionary use of time and money.


3. A type of tourist who seeks novelty at all costs even at discomforts and danger and prefers to be a part of community to study the behaviour and culture of the local people

Allocentric

Midcentric

Psychocentric

Drifter


4. What is the name of Mantaigns travel book

The voyage the great

Journal de voyage

Voyage de world

Travel de world


5. The employment which is created as a result of expenditure by local residents from the money earned from tourism known as

Direct employment

Indirect employment

Induced employment

Generated employment


6. Arrange the following monuments in the chronological order
i. Qutub Minor
ii. Fort of Tughlaqabad
iii. Jama Masjid of Delhi
iv. Buland Darwaza

Codes

iv i ii iii

i ii iv iii

iii ii i iv

ii i iii iv


7. Which one of the following statements is correct

TajMahal was built after acquiring the havelis of Raja Man singh and his brother Madho singh.

TajMahal was built in memory of Nurjahan begum.

Architect of TajMahal was Nawab Asif Khan.

The design of TajMahal was prepared by emperor Shah Jahan.


8. The mural paintings at Ajanta depict which religious philosophy

Buddhism

Jainism

Hinduism

Buddhism, Jainism and Hinduism


9. This consists of two lists of philosophers and philosophies. The candidates has to match an item in one list with an item in the other.

List-I (Philosopher) List-II (Philosophies)

i. Adi Shankara 1. Visishtadvaita
ii. Ramanujacharya 2. Dwaita
iii. Madhwacharya 3. Adwaita
iv. Nagarjunacharya 4. Mahayana Budhism

Codes
i ii iii iv

2 1 3 4

3 2 1 4

4 3 2 1

1 2 3 4


10. The Integral Coach Factory is located at

Perambur

Lucknow

Calcutta

Varanasi


11. Assertion

World's longest river is Nile. Reason Greatest flow of water of all rivers.

Codes

Both and are true.

Both and are true but is not the correct explanation.

is true, but is false.

is false, but is true.

12. Assertion EPABX-Electronic Private Automatic Branch Exchange acts as virtual telephone operators and responds to all the needs of guests.
Reason EPABX is based on satellite connections.

Codes

Both and are true and is the correct explanation.

Both and are true but(R) is not the correct explanation.

is true, but is false.

is false, but is true.


13. Revenue Per Available Room (Rev PAR) is used to evaluate the yield. It is calculated by using the formula.

Rev PAR
Actual room revenue /Number of rooms available

Rev PAR
Actual occupancy percentage/ Average Room Rate

Rev PAR
Average Room Rate/ Number of rooms sold


Rev PAR
Actual room revenue /Potential room revenue

14. This consists of two lists of airlines and their own hotel chains. The candidates has to match the airline with their hotel chain.

List-I(Air lines) List-II (Hotel Chains)

i. Aer Lingus 1. Centaur Hotels
ii. Japan 2. Meridien Airlines Hotels
iii. Air India 3. Nikko Hotels
iv. Air France 4. Dunfey Hotels

Codes
i ii iii iv

1 2 4 3

2 4 3 1

4 3 1 2

2 1 4 3


15. The document initiated by the Bell captain on a guest arrival is called

Errand Card

Lobby Control Sheet

Scanty Baggage Register

Miscellaneous charge Vouchers


16. 'Skipper' as per hotel terminology is

A guest with hand luggage only

A registered guest who has not used the room

A guest who has checked out before his scheduled departure data

A guest who has departed without settling his bill


17. The erstwhile Great Eastern Hotel at Kolkata, Asia's first luxury hotel was commissioned in the year

1830

1840

1850

1860


18. Howrah Amritsar express, having maximum number of stops among the express/mail trains, stop at

70

110

115

120


19. The erstwhile Tata Airlines began flights between Karachi and Baghdad in the year

1932

1942

1948

1950


20. Ashwini Kakkar is associated with

Thomas Cook

SOTC

Travel Corporation of India

Mercury Travel


21. Assertion Tour operators in India are not as much meticulous for designing inbound packages as it is for outbound packages.

Reason Travel formalities for inbound tourist are complex, tedious and time consuming.

Codes

Both and are correct but is not the correct explanation of

Both and are true and is the correct explanation.

is true, but is false.

is false, but is true.


22. Assertion

Thomas Cook introduced travel voucher and hotel coupon to help traveller's visit the places of interests safely and comfortably.

Reason It was an innovative attempt of Thomas Cook to streamline the payment of commission from the vendors and remove the threat of loss of belongings or theft of currency.
Codes

Both and are true, and is the correct explanation.

Both and are true, but is not the correct explanation of

is true, but is false.

is false, but is true.


23. Which one of the following feature of GIT package tour is not correct

Fixed Programme of departure and arrival

Confirmation of all inclusive services

Not mandatory of a group leader

Much priority of pre-arranged services


24. Which one of the following is the implicit cost of package tour business

Accommodation cost

Ticket cost

Ground transport cost

Research and Development cost


25. Assertion Leisure is one of the most preferred segments of the out bound package tour business in India.

Reason Government of India is promoting the outbound leisure travel with travel schemes for middle-class urban population.

Codes

Both and are true and is the correct explanation.

Both and are true but is not the correct explanation of

is true, but is false.

is false, but is true.


26. Which one is the core business of Travel Corporation of India after it was acquired by Thomas Cook

Out bound Package tour

Domestic Package tour

Inbound Package tour

International Package tour


27. Discrimination pricing is

Low price is set in the early stages of the lifecycle in order to build market

Where prices differ according to different market sectors

Where the price is determined by the cost of the products

Where price is set according to the affordability of the market


28. The tourism marketing mix is important as it provides

Means to ensure costs as low as possible

An ethical approach to manage the company's business

an emphasis on promotional communication for the consumer

a way of combining different inputs based upon target market needs


29. The marketing principle concerned within any organisation has to be

the close relationship between customer and product

the maximum profit to the company

the delivery of maximum satisfaction and value to the customer

minimizing cost at every opportunity


30. The set of beliefs held about a particular brand is known as the

Brand preference

Brand image

Brand selection

Brand recognition


31. Marketing plan is

i. a short term plan for two years or less
ii. a road map for all future marketing activities of the firm
iii. a written plan that details how an organisation will use its marketing mix to achieve its marketing objectives iv. a written plan for an organisation covering a period of three or more years in to future. The candidate has to find out the correct combination according to the code
Codes

ii and iv are correct

ii and iii are correct

i and iv are correct

ii and iv are correct


32. This consists of two lists, the first being the plan events and the second year. The candidate has to match an item in one list with an item in the other.

List-I List-II
i. National Action Plan 1. 1958 for tourism
ii. National committee on 2. 1986 tourism
iii. Formation of the 3. 1992 Ministry of Tourism
iv. Formation of the 4. 1967
Department of Tourism, Government of India

Codes

i ii iii iv

4 1 3 2

3 2 4 1

2 3 1 4

1 4 2 3


33. Tourism as a subject is a part of

Central list

State list

Concurrent list

Union list


34. The process of setting goals and choosing the means by which these goals will be achieved known as

Leading

Planning

Organising

Controlling


35. Which one of the following is NOT listed in the SMART acronym for assessing a set of goals

Rewarded

Measurable

Specific

Adjustable


36. The organisation chart is a way of showing

How the tasks of an organisation are divided and coordinated

The physical layout of the buildings on a site

The shake holders who have an interest in the company

The informal patterns of communication


37. The words, sounds and expressions which represent what people intend to communicate are known as

the sender

noise

symbols

the channel of communication


38. networks work best on complex tasks while networks work best on simple tasks.

Centralised, Centralised

Decentralised, Centralised

Centralised, Decentralised

Decentralised, Decentralised


39. Which one of the following is not an example of upward communication

Suggestion scheme

Employee opinion survey

Team briefing

Formal appeal or grievance procedure


40. Economic Value Added

is a popular measure used by many firms to determine whether an investment proposed or existing contributes positively to owner's wealth.

is calculated by substracting the cost of the funds used to finance or invest from its after-tax operations profit .

is an important issue relating to maximizing share prices.

All of the above


41. Which one of the following statements is true

It is always advisable to distribute the total amount of profit as dividend.

Finance Manager is not to negotiate under writing agreements in case of new issues.

In a period of rising prices, it is better to stock as much as raw materials as possible, irrespective of the cost of procuring funds.

The public administrators in our country must be given a basic understanding of essentials of finance.


42. Syncronizing cash inflows and cash outflows to optimize the cash balance include

Deferring disbursements

Speeding up collections

Combining and

Stopping payment of current liabilities


43. Efficiency of a credit control system does not get influenced by

Timely billing

Accurate billing

Compliance with the specified credit policy

Cash discount availed by the customers


44. Capital rationing arises due to

Imperfection of the capital market

Deliberate decision of the management

Both and

Neither or

45. Which among the following are known misconceptions about cost of capital

Depreciation guaranteed funds have no cost

Cost of capital is low if a project is heavily debit financed

Cost of equity is equal to the dividend rate

Both and


Read the passage below and answer the questions from 46 to 50 When Herodotus of Halicarnassus first set eyes on the pyramids, 2,700 years ago, he was a cultural tourist. His comments regarding the graffiti on the monuments and the levy of guides available for hire indicates that he was far from the first tourist to visit these monuments and try to gain some understanding about the people who built them. For much of written history, what is now considered tourism was related to human kinds insatiable curiosity. The desire to travel to learn about other people and their culture has always been an essential motivator. Hunziker and Krapf expressed this well when they pointed out, "There is no tourism without culture" (World Tourism Organisation 1995:6). It was only with the arrival of mass tourism, a scene 150 years ago, that tourism took an its modern hedonistic and less enlightened complexion.

46. Pyramids were visited by Herodotus in

Syria

Babylonia

Egypt

Jordan


47. Herodotus visit to pyramids falls in the category of

cultural tourism

leisure tourism

adventure tourism

religious tourism


48. In which sphere Herodotus showed his keen interest

To know the history of pyramids

To know the geographical situation of the pyramids

To understand the architectural significance of the pyramids

To know and understand about the people who constructed these pyramids


49. Many tourists travel with a wish

To learn and know about other people

To know about the plight of the people of host country

To understand the environments of the host country

To know about the monuments of the place


50. Who said "There is no tourism without culture"

Herodotus

Adams, GD and Kneasfsey

WTO or UNWTO

Hunziker and Krapf


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