Exam Details
Subject | tourism administration and management | |
Paper | paper 2 | |
Exam / Course | ugc net national eligibility test | |
Department | ||
Organization | university grants commission | |
Position | ||
Exam Date | June, 2014 | |
City, State | , |
Question Paper
1. Assertion To curtail the crime against women, Goa s Tourism Department has prohibited drinking alcohol on its beaches. Reason Drinking alcohol is not the only catalyst.
Codes
Both and are true and is the correct explanation of
Both and are true but is not the correct explanation of
is true, but is false.
is false, but is true.
2. Which one of the following statement is true
Tourism is synonymous with travel.
All types of tourism provide leisure activity.
Tourism includes travel to work.
Tourism involves discretionary use of time and money.
3. A type of tourist who seeks novelty at all costs even at discomforts and danger and prefers to be a part of community to study the behaviour and culture of the local people
Allocentric
Midcentric
Psychocentric
Drifter
4. What is the name of Mantaigns travel book
The voyage the great
Journal de voyage
Voyage de world
Travel de world
5. The employment which is created as a result of expenditure by local residents from the money earned from tourism known as
Direct employment
Indirect employment
Induced employment
Generated employment
6. Arrange the following monuments in the chronological order
i. Qutub Minor
ii. Fort of Tughlaqabad
iii. Jama Masjid of Delhi
iv. Buland Darwaza
Codes
iv i ii iii
i ii iv iii
iii ii i iv
ii i iii iv
7. Which one of the following statements is correct
TajMahal was built after acquiring the havelis of Raja Man singh and his brother Madho singh.
TajMahal was built in memory of Nurjahan begum.
Architect of TajMahal was Nawab Asif Khan.
The design of TajMahal was prepared by emperor Shah Jahan.
8. The mural paintings at Ajanta depict which religious philosophy
Buddhism
Jainism
Hinduism
Buddhism, Jainism and Hinduism
9. This consists of two lists of philosophers and philosophies. The candidates has to match an item in one list with an item in the other.
List-I (Philosopher) List-II (Philosophies)
i. Adi Shankara 1. Visishtadvaita
ii. Ramanujacharya 2. Dwaita
iii. Madhwacharya 3. Adwaita
iv. Nagarjunacharya 4. Mahayana Budhism
Codes
i ii iii iv
2 1 3 4
3 2 1 4
4 3 2 1
1 2 3 4
10. The Integral Coach Factory is located at
Perambur
Lucknow
Calcutta
Varanasi
11. Assertion
World's longest river is Nile. Reason Greatest flow of water of all rivers.
Codes
Both and are true.
Both and are true but is not the correct explanation.
is true, but is false.
is false, but is true.
12. Assertion EPABX-Electronic Private Automatic Branch Exchange acts as virtual telephone operators and responds to all the needs of guests.
Reason EPABX is based on satellite connections.
Codes
Both and are true and is the correct explanation.
Both and are true but(R) is not the correct explanation.
is true, but is false.
is false, but is true.
13. Revenue Per Available Room (Rev PAR) is used to evaluate the yield. It is calculated by using the formula.
Rev PAR
Actual room revenue /Number of rooms available
Rev PAR
Actual occupancy percentage/ Average Room Rate
Rev PAR
Average Room Rate/ Number of rooms sold
Rev PAR
Actual room revenue /Potential room revenue
14. This consists of two lists of airlines and their own hotel chains. The candidates has to match the airline with their hotel chain.
List-I(Air lines) List-II (Hotel Chains)
i. Aer Lingus 1. Centaur Hotels
ii. Japan 2. Meridien Airlines Hotels
iii. Air India 3. Nikko Hotels
iv. Air France 4. Dunfey Hotels
Codes
i ii iii iv
1 2 4 3
2 4 3 1
4 3 1 2
2 1 4 3
15. The document initiated by the Bell captain on a guest arrival is called
Errand Card
Lobby Control Sheet
Scanty Baggage Register
Miscellaneous charge Vouchers
16. 'Skipper' as per hotel terminology is
A guest with hand luggage only
A registered guest who has not used the room
A guest who has checked out before his scheduled departure data
A guest who has departed without settling his bill
17. The erstwhile Great Eastern Hotel at Kolkata, Asia's first luxury hotel was commissioned in the year
1830
1840
1850
1860
18. Howrah Amritsar express, having maximum number of stops among the express/mail trains, stop at
70
110
115
120
19. The erstwhile Tata Airlines began flights between Karachi and Baghdad in the year
1932
1942
1948
1950
20. Ashwini Kakkar is associated with
Thomas Cook
SOTC
Travel Corporation of India
Mercury Travel
21. Assertion Tour operators in India are not as much meticulous for designing inbound packages as it is for outbound packages.
Reason Travel formalities for inbound tourist are complex, tedious and time consuming.
Codes
Both and are correct but is not the correct explanation of
Both and are true and is the correct explanation.
is true, but is false.
is false, but is true.
22. Assertion
Thomas Cook introduced travel voucher and hotel coupon to help traveller's visit the places of interests safely and comfortably.
Reason It was an innovative attempt of Thomas Cook to streamline the payment of commission from the vendors and remove the threat of loss of belongings or theft of currency.
Codes
Both and are true, and is the correct explanation.
Both and are true, but is not the correct explanation of
is true, but is false.
is false, but is true.
23. Which one of the following feature of GIT package tour is not correct
Fixed Programme of departure and arrival
Confirmation of all inclusive services
Not mandatory of a group leader
Much priority of pre-arranged services
24. Which one of the following is the implicit cost of package tour business
Accommodation cost
Ticket cost
Ground transport cost
Research and Development cost
25. Assertion Leisure is one of the most preferred segments of the out bound package tour business in India.
Reason Government of India is promoting the outbound leisure travel with travel schemes for middle-class urban population.
Codes
Both and are true and is the correct explanation.
Both and are true but is not the correct explanation of
is true, but is false.
is false, but is true.
26. Which one is the core business of Travel Corporation of India after it was acquired by Thomas Cook
Out bound Package tour
Domestic Package tour
Inbound Package tour
International Package tour
27. Discrimination pricing is
Low price is set in the early stages of the lifecycle in order to build market
Where prices differ according to different market sectors
Where the price is determined by the cost of the products
Where price is set according to the affordability of the market
28. The tourism marketing mix is important as it provides
Means to ensure costs as low as possible
An ethical approach to manage the company's business
an emphasis on promotional communication for the consumer
a way of combining different inputs based upon target market needs
29. The marketing principle concerned within any organisation has to be
the close relationship between customer and product
the maximum profit to the company
the delivery of maximum satisfaction and value to the customer
minimizing cost at every opportunity
30. The set of beliefs held about a particular brand is known as the
Brand preference
Brand image
Brand selection
Brand recognition
31. Marketing plan is
i. a short term plan for two years or less
ii. a road map for all future marketing activities of the firm
iii. a written plan that details how an organisation will use its marketing mix to achieve its marketing objectives iv. a written plan for an organisation covering a period of three or more years in to future. The candidate has to find out the correct combination according to the code
Codes
ii and iv are correct
ii and iii are correct
i and iv are correct
ii and iv are correct
32. This consists of two lists, the first being the plan events and the second year. The candidate has to match an item in one list with an item in the other.
List-I List-II
i. National Action Plan 1. 1958 for tourism
ii. National committee on 2. 1986 tourism
iii. Formation of the 3. 1992 Ministry of Tourism
iv. Formation of the 4. 1967
Department of Tourism, Government of India
Codes
i ii iii iv
4 1 3 2
3 2 4 1
2 3 1 4
1 4 2 3
33. Tourism as a subject is a part of
Central list
State list
Concurrent list
Union list
34. The process of setting goals and choosing the means by which these goals will be achieved known as
Leading
Planning
Organising
Controlling
35. Which one of the following is NOT listed in the SMART acronym for assessing a set of goals
Rewarded
Measurable
Specific
Adjustable
36. The organisation chart is a way of showing
How the tasks of an organisation are divided and coordinated
The physical layout of the buildings on a site
The shake holders who have an interest in the company
The informal patterns of communication
37. The words, sounds and expressions which represent what people intend to communicate are known as
the sender
noise
symbols
the channel of communication
38. networks work best on complex tasks while networks work best on simple tasks.
Centralised, Centralised
Decentralised, Centralised
Centralised, Decentralised
Decentralised, Decentralised
39. Which one of the following is not an example of upward communication
Suggestion scheme
Employee opinion survey
Team briefing
Formal appeal or grievance procedure
40. Economic Value Added
is a popular measure used by many firms to determine whether an investment proposed or existing contributes positively to owner's wealth.
is calculated by substracting the cost of the funds used to finance or invest from its after-tax operations profit .
is an important issue relating to maximizing share prices.
All of the above
41. Which one of the following statements is true
It is always advisable to distribute the total amount of profit as dividend.
Finance Manager is not to negotiate under writing agreements in case of new issues.
In a period of rising prices, it is better to stock as much as raw materials as possible, irrespective of the cost of procuring funds.
The public administrators in our country must be given a basic understanding of essentials of finance.
42. Syncronizing cash inflows and cash outflows to optimize the cash balance include
Deferring disbursements
Speeding up collections
Combining and
Stopping payment of current liabilities
43. Efficiency of a credit control system does not get influenced by
Timely billing
Accurate billing
Compliance with the specified credit policy
Cash discount availed by the customers
44. Capital rationing arises due to
Imperfection of the capital market
Deliberate decision of the management
Both and
Neither or
45. Which among the following are known misconceptions about cost of capital
Depreciation guaranteed funds have no cost
Cost of capital is low if a project is heavily debit financed
Cost of equity is equal to the dividend rate
Both and
Read the passage below and answer the questions from 46 to 50 When Herodotus of Halicarnassus first set eyes on the pyramids, 2,700 years ago, he was a cultural tourist. His comments regarding the graffiti on the monuments and the levy of guides available for hire indicates that he was far from the first tourist to visit these monuments and try to gain some understanding about the people who built them. For much of written history, what is now considered tourism was related to human kinds insatiable curiosity. The desire to travel to learn about other people and their culture has always been an essential motivator. Hunziker and Krapf expressed this well when they pointed out, "There is no tourism without culture" (World Tourism Organisation 1995:6). It was only with the arrival of mass tourism, a scene 150 years ago, that tourism took an its modern hedonistic and less enlightened complexion.
46. Pyramids were visited by Herodotus in
Syria
Babylonia
Egypt
Jordan
47. Herodotus visit to pyramids falls in the category of
cultural tourism
leisure tourism
adventure tourism
religious tourism
48. In which sphere Herodotus showed his keen interest
To know the history of pyramids
To know the geographical situation of the pyramids
To understand the architectural significance of the pyramids
To know and understand about the people who constructed these pyramids
49. Many tourists travel with a wish
To learn and know about other people
To know about the plight of the people of host country
To understand the environments of the host country
To know about the monuments of the place
50. Who said "There is no tourism without culture"
Herodotus
Adams, GD and Kneasfsey
WTO or UNWTO
Hunziker and Krapf
Codes
Both and are true and is the correct explanation of
Both and are true but is not the correct explanation of
is true, but is false.
is false, but is true.
2. Which one of the following statement is true
Tourism is synonymous with travel.
All types of tourism provide leisure activity.
Tourism includes travel to work.
Tourism involves discretionary use of time and money.
3. A type of tourist who seeks novelty at all costs even at discomforts and danger and prefers to be a part of community to study the behaviour and culture of the local people
Allocentric
Midcentric
Psychocentric
Drifter
4. What is the name of Mantaigns travel book
The voyage the great
Journal de voyage
Voyage de world
Travel de world
5. The employment which is created as a result of expenditure by local residents from the money earned from tourism known as
Direct employment
Indirect employment
Induced employment
Generated employment
6. Arrange the following monuments in the chronological order
i. Qutub Minor
ii. Fort of Tughlaqabad
iii. Jama Masjid of Delhi
iv. Buland Darwaza
Codes
iv i ii iii
i ii iv iii
iii ii i iv
ii i iii iv
7. Which one of the following statements is correct
TajMahal was built after acquiring the havelis of Raja Man singh and his brother Madho singh.
TajMahal was built in memory of Nurjahan begum.
Architect of TajMahal was Nawab Asif Khan.
The design of TajMahal was prepared by emperor Shah Jahan.
8. The mural paintings at Ajanta depict which religious philosophy
Buddhism
Jainism
Hinduism
Buddhism, Jainism and Hinduism
9. This consists of two lists of philosophers and philosophies. The candidates has to match an item in one list with an item in the other.
List-I (Philosopher) List-II (Philosophies)
i. Adi Shankara 1. Visishtadvaita
ii. Ramanujacharya 2. Dwaita
iii. Madhwacharya 3. Adwaita
iv. Nagarjunacharya 4. Mahayana Budhism
Codes
i ii iii iv
2 1 3 4
3 2 1 4
4 3 2 1
1 2 3 4
10. The Integral Coach Factory is located at
Perambur
Lucknow
Calcutta
Varanasi
11. Assertion
World's longest river is Nile. Reason Greatest flow of water of all rivers.
Codes
Both and are true.
Both and are true but is not the correct explanation.
is true, but is false.
is false, but is true.
12. Assertion EPABX-Electronic Private Automatic Branch Exchange acts as virtual telephone operators and responds to all the needs of guests.
Reason EPABX is based on satellite connections.
Codes
Both and are true and is the correct explanation.
Both and are true but(R) is not the correct explanation.
is true, but is false.
is false, but is true.
13. Revenue Per Available Room (Rev PAR) is used to evaluate the yield. It is calculated by using the formula.
Rev PAR
Actual room revenue /Number of rooms available
Rev PAR
Actual occupancy percentage/ Average Room Rate
Rev PAR
Average Room Rate/ Number of rooms sold
Rev PAR
Actual room revenue /Potential room revenue
14. This consists of two lists of airlines and their own hotel chains. The candidates has to match the airline with their hotel chain.
List-I(Air lines) List-II (Hotel Chains)
i. Aer Lingus 1. Centaur Hotels
ii. Japan 2. Meridien Airlines Hotels
iii. Air India 3. Nikko Hotels
iv. Air France 4. Dunfey Hotels
Codes
i ii iii iv
1 2 4 3
2 4 3 1
4 3 1 2
2 1 4 3
15. The document initiated by the Bell captain on a guest arrival is called
Errand Card
Lobby Control Sheet
Scanty Baggage Register
Miscellaneous charge Vouchers
16. 'Skipper' as per hotel terminology is
A guest with hand luggage only
A registered guest who has not used the room
A guest who has checked out before his scheduled departure data
A guest who has departed without settling his bill
17. The erstwhile Great Eastern Hotel at Kolkata, Asia's first luxury hotel was commissioned in the year
1830
1840
1850
1860
18. Howrah Amritsar express, having maximum number of stops among the express/mail trains, stop at
70
110
115
120
19. The erstwhile Tata Airlines began flights between Karachi and Baghdad in the year
1932
1942
1948
1950
20. Ashwini Kakkar is associated with
Thomas Cook
SOTC
Travel Corporation of India
Mercury Travel
21. Assertion Tour operators in India are not as much meticulous for designing inbound packages as it is for outbound packages.
Reason Travel formalities for inbound tourist are complex, tedious and time consuming.
Codes
Both and are correct but is not the correct explanation of
Both and are true and is the correct explanation.
is true, but is false.
is false, but is true.
22. Assertion
Thomas Cook introduced travel voucher and hotel coupon to help traveller's visit the places of interests safely and comfortably.
Reason It was an innovative attempt of Thomas Cook to streamline the payment of commission from the vendors and remove the threat of loss of belongings or theft of currency.
Codes
Both and are true, and is the correct explanation.
Both and are true, but is not the correct explanation of
is true, but is false.
is false, but is true.
23. Which one of the following feature of GIT package tour is not correct
Fixed Programme of departure and arrival
Confirmation of all inclusive services
Not mandatory of a group leader
Much priority of pre-arranged services
24. Which one of the following is the implicit cost of package tour business
Accommodation cost
Ticket cost
Ground transport cost
Research and Development cost
25. Assertion Leisure is one of the most preferred segments of the out bound package tour business in India.
Reason Government of India is promoting the outbound leisure travel with travel schemes for middle-class urban population.
Codes
Both and are true and is the correct explanation.
Both and are true but is not the correct explanation of
is true, but is false.
is false, but is true.
26. Which one is the core business of Travel Corporation of India after it was acquired by Thomas Cook
Out bound Package tour
Domestic Package tour
Inbound Package tour
International Package tour
27. Discrimination pricing is
Low price is set in the early stages of the lifecycle in order to build market
Where prices differ according to different market sectors
Where the price is determined by the cost of the products
Where price is set according to the affordability of the market
28. The tourism marketing mix is important as it provides
Means to ensure costs as low as possible
An ethical approach to manage the company's business
an emphasis on promotional communication for the consumer
a way of combining different inputs based upon target market needs
29. The marketing principle concerned within any organisation has to be
the close relationship between customer and product
the maximum profit to the company
the delivery of maximum satisfaction and value to the customer
minimizing cost at every opportunity
30. The set of beliefs held about a particular brand is known as the
Brand preference
Brand image
Brand selection
Brand recognition
31. Marketing plan is
i. a short term plan for two years or less
ii. a road map for all future marketing activities of the firm
iii. a written plan that details how an organisation will use its marketing mix to achieve its marketing objectives iv. a written plan for an organisation covering a period of three or more years in to future. The candidate has to find out the correct combination according to the code
Codes
ii and iv are correct
ii and iii are correct
i and iv are correct
ii and iv are correct
32. This consists of two lists, the first being the plan events and the second year. The candidate has to match an item in one list with an item in the other.
List-I List-II
i. National Action Plan 1. 1958 for tourism
ii. National committee on 2. 1986 tourism
iii. Formation of the 3. 1992 Ministry of Tourism
iv. Formation of the 4. 1967
Department of Tourism, Government of India
Codes
i ii iii iv
4 1 3 2
3 2 4 1
2 3 1 4
1 4 2 3
33. Tourism as a subject is a part of
Central list
State list
Concurrent list
Union list
34. The process of setting goals and choosing the means by which these goals will be achieved known as
Leading
Planning
Organising
Controlling
35. Which one of the following is NOT listed in the SMART acronym for assessing a set of goals
Rewarded
Measurable
Specific
Adjustable
36. The organisation chart is a way of showing
How the tasks of an organisation are divided and coordinated
The physical layout of the buildings on a site
The shake holders who have an interest in the company
The informal patterns of communication
37. The words, sounds and expressions which represent what people intend to communicate are known as
the sender
noise
symbols
the channel of communication
38. networks work best on complex tasks while networks work best on simple tasks.
Centralised, Centralised
Decentralised, Centralised
Centralised, Decentralised
Decentralised, Decentralised
39. Which one of the following is not an example of upward communication
Suggestion scheme
Employee opinion survey
Team briefing
Formal appeal or grievance procedure
40. Economic Value Added
is a popular measure used by many firms to determine whether an investment proposed or existing contributes positively to owner's wealth.
is calculated by substracting the cost of the funds used to finance or invest from its after-tax operations profit .
is an important issue relating to maximizing share prices.
All of the above
41. Which one of the following statements is true
It is always advisable to distribute the total amount of profit as dividend.
Finance Manager is not to negotiate under writing agreements in case of new issues.
In a period of rising prices, it is better to stock as much as raw materials as possible, irrespective of the cost of procuring funds.
The public administrators in our country must be given a basic understanding of essentials of finance.
42. Syncronizing cash inflows and cash outflows to optimize the cash balance include
Deferring disbursements
Speeding up collections
Combining and
Stopping payment of current liabilities
43. Efficiency of a credit control system does not get influenced by
Timely billing
Accurate billing
Compliance with the specified credit policy
Cash discount availed by the customers
44. Capital rationing arises due to
Imperfection of the capital market
Deliberate decision of the management
Both and
Neither or
45. Which among the following are known misconceptions about cost of capital
Depreciation guaranteed funds have no cost
Cost of capital is low if a project is heavily debit financed
Cost of equity is equal to the dividend rate
Both and
Read the passage below and answer the questions from 46 to 50 When Herodotus of Halicarnassus first set eyes on the pyramids, 2,700 years ago, he was a cultural tourist. His comments regarding the graffiti on the monuments and the levy of guides available for hire indicates that he was far from the first tourist to visit these monuments and try to gain some understanding about the people who built them. For much of written history, what is now considered tourism was related to human kinds insatiable curiosity. The desire to travel to learn about other people and their culture has always been an essential motivator. Hunziker and Krapf expressed this well when they pointed out, "There is no tourism without culture" (World Tourism Organisation 1995:6). It was only with the arrival of mass tourism, a scene 150 years ago, that tourism took an its modern hedonistic and less enlightened complexion.
46. Pyramids were visited by Herodotus in
Syria
Babylonia
Egypt
Jordan
47. Herodotus visit to pyramids falls in the category of
cultural tourism
leisure tourism
adventure tourism
religious tourism
48. In which sphere Herodotus showed his keen interest
To know the history of pyramids
To know the geographical situation of the pyramids
To understand the architectural significance of the pyramids
To know and understand about the people who constructed these pyramids
49. Many tourists travel with a wish
To learn and know about other people
To know about the plight of the people of host country
To understand the environments of the host country
To know about the monuments of the place
50. Who said "There is no tourism without culture"
Herodotus
Adams, GD and Kneasfsey
WTO or UNWTO
Hunziker and Krapf
Other Question Papers
Subjects
- adult education
- anthropology
- arab culture and islamic studies
- arabie
- archaeology
- assamese
- bengali
- bodo
- buddhist jaina gandhian and peace studies
- chinese
- commerce
- comparative literature
- comparative study of religions
- computer science and applications
- criminology
- dance
- defence and strategic studies
- dogri
- drama theatre
- economics
- education
- electronic science
- english
- environmental sciences
- folk literature
- forensic science
- french
- general paper
- geography
- german
- gujarati
- hindi
- hindustani music
- history
- home science
- human rights and duties
- indian culture
- international and area studies
- japanese
- kannada
- karnatik music
- kashmiri
- konkani
- labour welfare
- law
- library and information science
- linguistics
- maithili
- malayalam
- management
- manipuri
- marathi
- mass communication and journalism
- museology & conservation
- music
- nepali
- odia
- pali
- percussion instruments
- performing art
- persian
- philosophy
- physical education
- political science
- population studies
- prakrit
- psychology
- public administration
- punjabi
- rabindra?? sangeet
- rajasthani
- russian
- sanskrit
- santali
- social medicine & community health
- social work
- sociology
- spanish
- tamil
- telugu
- tourism administration and management
- tribal and regional languageliterature
- urdu
- visual art
- women studies