Exam Details
Subject | tourism administration and management | |
Paper | paper 2 | |
Exam / Course | ugc net national eligibility test | |
Department | ||
Organization | university grants commission | |
Position | ||
Exam Date | 28, August, 2016 | |
City, State | , |
Question Paper
PAPER-II
TOURISM ADMINISTRATION AND MANAGEMENT
TOURISM ADMINISTRATION AND MANAGEMENT
Paper II
Note This paper contains fifty objective type questions of two marks each. All questions are compulsory.
1. Which of the following is Bleisure travel
Combining business trip with leisure
Reading books while travelling
Travel for business
Travel for entertainment
2. Which of the following organisations was founded as non-profit organisation in 1951
IATA PATA
WTTC ICOMOS
3. Norberg-Hodge (1992) observed the effect of a sudden influx of western tourists in Ladakh, Nepal on young men and states that feelings of inferiority have resulted. They rush after the symbols of modernity sunglasses, walkmans and blue jeans several sizes too small-not because they find these jeans more attractive or comfortable, because they are symbols of modern life. This statement reflects
Demonstration effect Staged Authenticity
Irritation Index Displacement
4. 'Pseudo-events' presented to satisfy tourist needs for new experience is example of
Standardisation Acculturation
Staged authenticity Cultural baggage
5. Basic principles of tourism zoning include
Conservation of specific environmental features
Grouping of resort facilities and activities
Mandatory clustering of facilities/attractions
Maintenance of visual diversity of the above principles
and are correct and are correct
and are correct and are correct
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6. Match List I with List II and select the correct answer using the codes given below the
lists
List- I List- II
(Sustainable tourism (Period During STD
development concepts) concepts evolved)
a.
Tourism carrying capacity i. 2005-2010
b.
Slow Tourism ii. 1970-1975
c.
Appropriate Tourism iii. 1990-1995
d.
Responsible Tourism iv. 1985-1990
Codes
a b cd
i ii iii iv
iv iii ii i
ii i iv iii
iii ii i iv
7. Frugal Innovation is an award winning book 2016 from CIM. The authors of the book are
Haemoonoh and Abraham Pizam
Philip Kotler and John T. Bowen
Brownlie, D.T. and Wilson A.
Navi Radjou and Jaideep Prabhu
8. Raja Sawai Jai Singh of Jaipur constructed Astronomy labs (Jantar-Mantars) in the following five cities
Jaipur, Pushkar, Delhi, Lahore, Mathura
Jaipur, Banaras, Delhi, Sarnath, Ujjain
Jaipur, Mathura, Ujjain, Delhi, Banaras
Jaipur, Calcutta, Mathura, Ujjain, Banaras
9. Identify the art form which requires a special canvas made of fine gauze-like cloth which is fortified with tamarind paste, chalk powder and gum. After drying the canvas most intricate designs are drawn and coloured with natural dyes.
Warli Painting Patta chitra
Kalam Madhubani painting
6.
7.
8.
9.
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ú ¤ü¸ü
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b. ûÖÖê ™æü׸ü•´Ö ii. 1970-1975
c.
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d.
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10. Assertion Ethnic groups strive to maintain subjectivity over their interactions with tourists.
Reason Ethnic tourism generates reconstructed senses of identity, place and tradition among local groups, leading to creative new expressions in art, and helping local groups resist long standing attitudes of discrimination among the dominant population.
In the context of the above statements, which of the following is correct
Codes
Both and are true, and is the correct explanation of
Both and are true but is not the correct explanation of
is true and is false.
is false and is true.
11. Kashmiri Cuisine includes
Yakhni
Aab-Gosht
Kankod
Rogan-Josh
Codes
and and ü
and and
12. The first hotel of International Standards and repute, built by an Indian company for Indians, the Taj Mahal Palace in Mumbai was opened in the year
1901 1902
1903 1904
13. A concept believed to have originated in Italy and is also very close to the Indian cooking concept talking about various aspects of food such as respecting the food, treating the ingredients the way they are supposed to be treated to retain maximum nutrition and goodness in the food, also related to organic cooking is known as
Health food Fast food
Slow food Organic food
14. Demipension plan includes
Room rate, English breakfast One major meal
Room rate and One meal
Room rate only
None of the above
10.
11.
12.
13.
14.
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³ÖÖ¸üŸÖß.Ö Ûú¯Ö®Öß «üÖ¸üÖ ³ÖÖ¸üë ÛêÓüÖÒß.Ö ´ÖÖ®ÖÛúÖ†Öîü ¯ÖÏüÖ Ûú †®Öãú»Ö ´Öã²Ö‡Ô ´Öë ×®ÖÙ´ÖŸÖ ¯ÖÆü»ÖÖ ÆüÖêü»Ö
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îÃÖ ×ÛúÃÖ ¾ÖÂÖ´Ö»ÖÖ £ÖÖ
1901 1902
1903 1904
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15. The official website of Tourism and Hospitality Sector Skill Council, India is
www.thsc.in www.thsc.org
www.thsc.gov.in www.thssc.ac.in
16. Which one of the following pairs is correctly matched
List- I List- II
(Name of Airline)
a.
United Airlines i. Axess
b.
Japan Airlines ii. Apollo
c.
PARS iii. SODA
d.
Eastern Airlines iv. Transworld Airlines
Codes
a b cd
ii i iv iii
iii i iv ii
i ii iv iii
iv iii ii i
17. Eurostar is
A high speed train
Cruise line
Star category for hotels in Europe
Travel Agency
18. Indian Railways provides exclusive coaches for the journey to a group wanting to travel for sightseeing, excursion, pilgrimage etc. These are called
Tourist Trains Tourist Cars
Tourist Rail Tourist Bus
19. Which of the following is dedicated bus service for sightseeing for visitors in many Indian cities
HOHO Bus Charter Bus
Volvo Byle Caravan
20. The acronym RV stands for
Rapid Vehicle Roadworthy Vehicle
Recreation Vehicle Radio Vehicle
15. ™ãü׸ü•´Ö ‹¾ÖÓ ÆüÖòêü×»Ö™üß ÃÖêü¸ü ×ÃÛú»Ö ÛúÖˆÓÓ×›ü.ÖÖ ‹¾ÖÓ †Öן֣.Ö õÖêÖ ÛúÖîüÂÖ¤üË, Ûúß ×ï֙Œ™×ÃÖ»Ö, ‡Ô¡¿Ö»Ö ¯Ö׸
†×¬ÖÛúÖ׸üêü ÆîüÛú ¾Ö²ÖÃÖÖ‡™
www.thsc.in www.thsc.org
www.thsc.gov.in www.thssc.ac.in
ŸãîÆã×»ÖŸÖÆ?
16. ×®Ö´®Ö×»Ö×ÜÖÖ .ÖÝ´ÖÖë ´Öë ÃÖê ÛúÖ®Ö ÃÖÆüßÃÖüß ÃÖ´Öêîü
ÃÖ"Öß I ÃÖ"Öß II
(‹.Ö¸ü»ÖÖ‡®Ö ÛúÖ ®ÖÖ´Ö)(•Öß.›üß.‹ÃÖ.)
a.
.Öæ®ÖÖ‡™üê›ü ‹.Ö¸ü»ÖÖ‡®ÃÖ i. ‹ŒÃÖÃÖ ê
b.
‹.Ö¸ü»ÖÖ‡®ÃÖ ii. †¯ÖÖ»ÖÖêê
c.
¯Öß.‹.†Ö¸ü.‹ÃÖ. iii. ‹ÃÖ.†Ö.›êüß.‹.
d.
‡Ã™ü®ÖÔ ‹.Ö¸ü»ÖÖ‡®ÃÖ ™ÒÖÓÔ‹.Ö¸ü
Ôiv. üÃÖ¾Ö»›ü »ÖÖ‡®ÃÖ
Ûú™æü
a b cd
ii i iv iii
iii i iv ii
i ii iv iii
iv iii ii i
17. .Öæ¸üÖêÙüÖ¸ü Æüî
ˆ""Ö ÝÖ×ŸÖ ™üÒê®Ö Ûú•ÖÎæÌ »ÖÖ‡®Ö
.Ö¸æüÖ¯Ö ê´Öë ÆüÖê™ü»ÖÖë Ûêú ×»Ö‹ ÙüÖ¸ü ÁÖêÞÖß ™îÒü¾Öê»Ö ‹•Öê®ÃÖß
18. ³ÖÖ¸üŸÖß.Ö ê»Ö ¤ü¿Ö®Öß.Ö Ã£Ö»ÖÖë Ûú ¤ü¿Ö®Ö, ³ÖÏ.ÖÖ¡ÖÖ ‡Ÿ.Öפü Ûú ×»Ö‹ .ÖÖ¡Ö Ûú¸ü®ÖÛú ‡""ûÖ´ÖÆü ÛúÖê .ÖÖ¡ÖÖ ÆêŸÖã¸üÔêÔ´ÖÞÖ,ŸÖߣÖÔÖêÖêêãÛúÃæüºþ¯Ö ÃÖ"Ö ˆ¯Ö»Ö²¬Ö Ûú¸ü ê ü
†®Ö®.Ö ê ÛúÖêüÖŸÖß Æî… ‡®ÆüëÛúÆüŸÖÆï
¯Ö.ÖÔ™ü®Ö ™Òüê®Ö ¯Ö.ÖÔ™ü®Ö ÛúÖ¸ü
¯Ö.Ö™Ôü®Ö ¸êü»Ö ¯Ö.ÖÔ™ü®Ö ²ÖÃÖ
19. †®ÖêüŸÖß.Ö ¿ÖÆü¸üÖë ´Ö¯Ö.Ö™üÛúÖë Ûú ¥¿.ÖÖ¾Ö»ÖÖÛú®Ö Ûú ×»Ö‹ ×®Ö´®Ö×»Ö×ÜÖŸÖ ´Öë ÃÖÛúÖî¾ÖÖ ÃÖ´ÖÙ¯ÖŸÖ ÆüÛú³ÖÖ¸ë Ôêüêêê ®ÖÃÖß²ÖÃÖÃÖêî?
ÆüÖê ÆüÖê ²ÖÃÖ "ÖÖ™üÔ¸ü ²ÖÃÖ
¾ÖÖêê ²ÖÖ‡»Ö ÛúÖ¸ü¾ÖÖ
»¾ÖÖÓ
20. ¯ÖÏüß †Ö¸ü.¾Öß. ÛúÖ †£ÖÔ Æü£Ö´ÖÖõÖ¸î
¸üîׯ֛ü ¾ÆüßÛú»Ö ¸üÖê›ü¾Ö¤üá ¾ÆüßÛú»Ö
׸ü×ÛÎú‹¿Ö®Ö ¾ÆüßÛú»Ö ¸üê×›ü.ÖÖê ¾ÆüßÛú»Ö
21. What is the most commonly used method to file tour brochures in the travel industry
By date and then by location
By location and then alphabetic
Alphabetic and then by specific order
By special offer and then by date
22. Which of the following statement is true
New Mangalore is on the western coast; it handles dry cargo, granite and fertilisers.
Nhava Sheva is located in Goa
The Kolkata port is not a reverine port.
The port of Tuticorn handles passengers only for overseas transport purposes.
23. A car rental site located near the Airport terminal but not directly on the premises of the airport is called
Drop off point Pick up point
Off-premises location Airport terminal
24. Which of the following does not apply to the legal and ethical views in the international context of managing
The Foreign Corrupt Practices Act
Ethical realism
Cultural relativism
Egoism
25. The customer pages of a company on "Facebook" is an example of
Viral Marketing Network Marketing
Referral Marketing Social Media Marketing
26. Find the correct group of statements
Market mix elements include product, packaging, price and promotion.
During the growth stage of product life cycle, product quality is improved and new product features and models are introduced.
A company's total marketing communications program called its 'promotion mix' consists of a blend of advertising, sales promotion, public relations and personal selling.
Market skimming pricing involves setting a high price when the market is price insensitive.
Codes
are correct are correct
are correct are correct
21.
22.
23.
24.
25.
26.
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27. Assertion A hospitality company must differentiate its products/services from those of competitors. Reason Differentiation can occur by physical attributes, service, personnel,
location or image. In the light of the above statements which one of the following code is correct
Codes
Both and are true, and is the correct explanation of
Both and are true, but is not the correct explanation of
is true, but is false.
is false, but is true.
28. Match List I with List II and select the correct answer using the codes given below the lists
List- I List- II
(Factors influencing (Comprise of
consumer behaviour)
a.
Cultural factors i. Social class
b.
Social factors ii. Age, occupation, economic situation
c.
Psychological factors iii. Reference groups, family
d.
Personal factors iv. Beliefs, attitudes, learning
Codes
a b cd
iv i ii iii
i iii iv ii
i ii iv iii
iii iv ii i
29. The concepts under which organizations have been conducting marketing activity are as follows
Manufacturing concept
Marketing concept
Selling
Societal marketing concept
The correct sequence in which these were developed over time is
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TOURISM ADMINISTRATION AND MANAGEMENT
TOURISM ADMINISTRATION AND MANAGEMENT
Paper II
Note This paper contains fifty objective type questions of two marks each. All questions are compulsory.
1. Which of the following is Bleisure travel
Combining business trip with leisure
Reading books while travelling
Travel for business
Travel for entertainment
2. Which of the following organisations was founded as non-profit organisation in 1951
IATA PATA
WTTC ICOMOS
3. Norberg-Hodge (1992) observed the effect of a sudden influx of western tourists in Ladakh, Nepal on young men and states that feelings of inferiority have resulted. They rush after the symbols of modernity sunglasses, walkmans and blue jeans several sizes too small-not because they find these jeans more attractive or comfortable, because they are symbols of modern life. This statement reflects
Demonstration effect Staged Authenticity
Irritation Index Displacement
4. 'Pseudo-events' presented to satisfy tourist needs for new experience is example of
Standardisation Acculturation
Staged authenticity Cultural baggage
5. Basic principles of tourism zoning include
Conservation of specific environmental features
Grouping of resort facilities and activities
Mandatory clustering of facilities/attractions
Maintenance of visual diversity of the above principles
and are correct and are correct
and are correct and are correct
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6. Match List I with List II and select the correct answer using the codes given below the
lists
List- I List- II
(Sustainable tourism (Period During STD
development concepts) concepts evolved)
a.
Tourism carrying capacity i. 2005-2010
b.
Slow Tourism ii. 1970-1975
c.
Appropriate Tourism iii. 1990-1995
d.
Responsible Tourism iv. 1985-1990
Codes
a b cd
i ii iii iv
iv iii ii i
ii i iv iii
iii ii i iv
7. Frugal Innovation is an award winning book 2016 from CIM. The authors of the book are
Haemoonoh and Abraham Pizam
Philip Kotler and John T. Bowen
Brownlie, D.T. and Wilson A.
Navi Radjou and Jaideep Prabhu
8. Raja Sawai Jai Singh of Jaipur constructed Astronomy labs (Jantar-Mantars) in the following five cities
Jaipur, Pushkar, Delhi, Lahore, Mathura
Jaipur, Banaras, Delhi, Sarnath, Ujjain
Jaipur, Mathura, Ujjain, Delhi, Banaras
Jaipur, Calcutta, Mathura, Ujjain, Banaras
9. Identify the art form which requires a special canvas made of fine gauze-like cloth which is fortified with tamarind paste, chalk powder and gum. After drying the canvas most intricate designs are drawn and coloured with natural dyes.
Warli Painting Patta chitra
Kalam Madhubani painting
6.
7.
8.
9.
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ú ¤ü¸ü
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b. ûÖÖê ™æü׸ü•´Ö ii. 1970-1975
c.
ˆ¯Ö.ÖŒŸÖ ¯Ö.ãÖ™Ôü®Ö iii. 1990-1995
d.
ˆ¢Ö¸ü¤üÖ.Öß ¯Ö.Ö™Ôü®Ö iv. 1985-1990
Ûú™æü
a b cd
i ii iii iv
iv iii ii i
ii i iv iii
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10. Assertion Ethnic groups strive to maintain subjectivity over their interactions with tourists.
Reason Ethnic tourism generates reconstructed senses of identity, place and tradition among local groups, leading to creative new expressions in art, and helping local groups resist long standing attitudes of discrimination among the dominant population.
In the context of the above statements, which of the following is correct
Codes
Both and are true, and is the correct explanation of
Both and are true but is not the correct explanation of
is true and is false.
is false and is true.
11. Kashmiri Cuisine includes
Yakhni
Aab-Gosht
Kankod
Rogan-Josh
Codes
and and ü
and and
12. The first hotel of International Standards and repute, built by an Indian company for Indians, the Taj Mahal Palace in Mumbai was opened in the year
1901 1902
1903 1904
13. A concept believed to have originated in Italy and is also very close to the Indian cooking concept talking about various aspects of food such as respecting the food, treating the ingredients the way they are supposed to be treated to retain maximum nutrition and goodness in the food, also related to organic cooking is known as
Health food Fast food
Slow food Organic food
14. Demipension plan includes
Room rate, English breakfast One major meal
Room rate and One meal
Room rate only
None of the above
10.
11.
12.
13.
14.
†×³ÖÛú£Ö®Ö ÃÖÓÖ ×¾ÖÂÖÖÖ´ÖÆü (‹×£Ö×®ÖÛú ÝϯÖ) ¯Ö.ÖÔüÛúÖÛêÎÖ ´Öë ¾.Ö׌ŸÖ×®ÖšüŸÖÖ ê .ÖÖÃÖ Ûú¸ê ï
•ÖÖŸÖß..Ûú ÃæÖã™ë ú ÃÖÖ£Ö †¯Ö®Öß †®ŸÖÙÛú.ÖÛúÖê ²Ö®ÖÖ‹ ¸üÜÖ®ÖÛúÖ ¯ÖÏüŸÖÆü …
ŸÖÛÔ: •ÖÖŸÖß.Ö ¯Ö.Ö™ü®Ö ã֮Öß.Ö ÃÖ´ÖÆüÖë ´Öë ãÖÖ®Ö †Ö¸ü ¯Ö¸ü´¯Ö¸üÖ Ûú ¯Öã¬Ö ÛúÖ ÃÖé
ú ÔÖæîê®ÖÙ®Ö×´ÖŸÖ ²ÖÖê•Ö®Ö Ûú¸üŸÖÖ Æîü וÖÃÖÃÖê Ûú»ÖÖ Ûêú õÖ¡Ö ê´Öë ÃÖé•Ö®ÖÖŸ´ÖÛú ®Ö‡Ô †×³Ö¾.Ö׌ŸÖ.ÖÖÑ ÆüÖŸêÖß Æïü †Ö¸îü ãÖÖ®Öß.Ö ÃÖ´ÖæüÖë ÛúÖê ¯ÖÏãÓêêü³ÖÖ¾Ö Û¤üÛúÖ×»ÖÛú †×³Ö¾Ö×¢Ö.ÖÖÛúÖ
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ˆ¯Ö.ÖãŒŸÖ Ûú£Ö®ÖÖÛú ÃÖÓü³ÖÔ ´Öë ×®Ö´®Ö×»Ö×ÜÖŸÖ ´Öë ÃÖÛúÖîß Æîü
Ûú™æü
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†Ö¸îüü ¤üÖ®ÖÖêë ÃÖÆüß Æïü †Ö¸îü Ûúß ÃÖÆüß ¾.ÖÖÜ.ÖÖ ®ÖÆüà Æîü …
ÃÖÆüß Æîü †Öî¸ü ÝÖ»ÖŸÖ Æîü …
ÝÖ»ÖŸÖ Æîü ×Ûú®ŸÖã ÃÖÆüß Æîü …
Ûú¿´Ö߸üß ÛúוÖãÌ®Ö ´Öë ¿ÖÖ×´Ö»Ö Æüî:
Ûæú™ü .ÖÜÖ®Öß †Ö²ÖÝÖÖê¿ŸÖ Ûú®ÖÛúÖê›Ìü ¸üÖêÝÖ®Ö•ÖÖê¿Ö
†Öî¸ü †Öî¸ü †Öî¸ü †Öî¸ü
³ÖÖ¸üŸÖß.Ö Ûú¯Ö®Öß «üÖ¸üÖ ³ÖÖ¸üë ÛêÓüÖÒß.Ö ´ÖÖ®ÖÛúÖ†Öîü ¯ÖÏüÖ Ûú †®Öãú»Ö ´Öã²Ö‡Ô ´Öë ×®ÖÙ´ÖŸÖ ¯ÖÆü»ÖÖ ÆüÖêü»Ö
ÓŸÖß.ÖÖú ×»Ö‹ †ŸÖ¸Ô™üë ¸×ŸÖšêÛæÓ™ŸÖÖ•Ö ´ÖÆü»Ö ¯Ö»ÖêÔ ë ÜÖã
îÃÖ ×ÛúÃÖ ¾ÖÂÖ´Ö»ÖÖ £ÖÖ
1901 1902
1903 1904
‹Ûú †¾Ö¬ÖÖ¸üÞÖÖ, וÖÃÖÛêú ²ÖÖ¸êü ´Öë ´ÖÖ®ÖÖ •ÖÖŸÖÖ Æîü ×Ûú ˆÃÖÛúÖ ˆ¤ËüÝÖ´Ö ‡™ü»Öß ´Öë Æãü†Ö Æüî†Öî¸ü ³ÖÖ¸üŸÖß.Ö ÛúØÛúÝÖ Ûúß ã
†¾Ö¬ÖÖ¸üÞÖÖ Ûú ²ÖÆêüŸÖ Ûú¸üüÖÖê ³ÖÖêêü»Öë Ûêê´Öë •ÖÃÖê ³ÖÖêüüÖêÖ®Ö
ãß²Ö ³Öß Æî, Ûú ×¾Ö׳֮®Ö ¯ÖÆã†Öú ²ÖÖ¸ü ²ÖŸÖÖŸÖß Æîî•Ö®Ö ÛúÖ †Ö¤¸, ³Ö•´Öë êîü ÝÖãÖ‹ ¸üÜÖ®ÖÛú ˆ§êê ÛúÖê ˆ®Æüà ÛÖÛú»Ö ŸÖ.ÖÖ¸ü Ûú¸ü®ÖÖ … .ÖÆü †ÖÝÖì
†×¬ÖÛúŸÖ´Ö ¯ÖÖÂÖÞÖ †ÖÞÖ ²Ö®Öê êü¿.Ö ÃÖÛúÖêãæîò
¸ú †®×®ÖÛú Ûãê ÃÖÓÓî… ‡ÃÖÛúÖê ×ÛúÃÖ ®ÖÖ´Ö ÃÖê •ÖÖŸÖÖ ÆüúØÛúÝÖ ÃÖ²Ö×¬ÖŸÖ ³Öß Æü
þÖÖã.Ö¾Ö¨üÔÛú (Æêêü»£Ö ±ú›æü) ±úÖÙü ±ú›æü
ûÖÖê ±æú›ü †ÖÝÖò×®ìÖÛú ±æú›ü
›ê´Ö߯ÖêÖ ´Öë ¿ÖÖ×´Ö»Ö Æü
ü®¿Ö®Ö ¯»ÖÖ®î
ºþ´Ö ¸ê™ü×Ý»Ö¿Ö ²ÖÎÛú±úÖÙü †Ö¸ü ´Öã•Ö®Ö
ü,‡Óêî‹Ûú¯ÖÏÜÖ³ÖÖê
ºþ´Ö ¸üê™ü †Ö¸îü ‹Ûú ³ÖÖê•Ö®Ö
Ûêú¾Ö»Ö ºþ´Ö ¸üê™ü
ˆ¯Ö¸üÖŒŸÖ ê´Öë ÃÖê ÛúÖê‡Ô ³Öß ®ÖÆüà
15. The official website of Tourism and Hospitality Sector Skill Council, India is
www.thsc.in www.thsc.org
www.thsc.gov.in www.thssc.ac.in
16. Which one of the following pairs is correctly matched
List- I List- II
(Name of Airline)
a.
United Airlines i. Axess
b.
Japan Airlines ii. Apollo
c.
PARS iii. SODA
d.
Eastern Airlines iv. Transworld Airlines
Codes
a b cd
ii i iv iii
iii i iv ii
i ii iv iii
iv iii ii i
17. Eurostar is
A high speed train
Cruise line
Star category for hotels in Europe
Travel Agency
18. Indian Railways provides exclusive coaches for the journey to a group wanting to travel for sightseeing, excursion, pilgrimage etc. These are called
Tourist Trains Tourist Cars
Tourist Rail Tourist Bus
19. Which of the following is dedicated bus service for sightseeing for visitors in many Indian cities
HOHO Bus Charter Bus
Volvo Byle Caravan
20. The acronym RV stands for
Rapid Vehicle Roadworthy Vehicle
Recreation Vehicle Radio Vehicle
15. ™ãü׸ü•´Ö ‹¾ÖÓ ÆüÖòêü×»Ö™üß ÃÖêü¸ü ×ÃÛú»Ö ÛúÖˆÓÓ×›ü.ÖÖ ‹¾ÖÓ †Öן֣.Ö õÖêÖ ÛúÖîüÂÖ¤üË, Ûúß ×ï֙Œ™×ÃÖ»Ö, ‡Ô¡¿Ö»Ö ¯Ö׸
†×¬ÖÛúÖ׸üêü ÆîüÛú ¾Ö²ÖÃÖÖ‡™
www.thsc.in www.thsc.org
www.thsc.gov.in www.thssc.ac.in
ŸãîÆã×»ÖŸÖÆ?
16. ×®Ö´®Ö×»Ö×ÜÖÖ .ÖÝ´ÖÖë ´Öë ÃÖê ÛúÖ®Ö ÃÖÆüßÃÖüß ÃÖ´Öêîü
ÃÖ"Öß I ÃÖ"Öß II
(‹.Ö¸ü»ÖÖ‡®Ö ÛúÖ ®ÖÖ´Ö)(•Öß.›üß.‹ÃÖ.)
a.
.Öæ®ÖÖ‡™üê›ü ‹.Ö¸ü»ÖÖ‡®ÃÖ i. ‹ŒÃÖÃÖ ê
b.
‹.Ö¸ü»ÖÖ‡®ÃÖ ii. †¯ÖÖ»ÖÖêê
c.
¯Öß.‹.†Ö¸ü.‹ÃÖ. iii. ‹ÃÖ.†Ö.›êüß.‹.
d.
‡Ã™ü®ÖÔ ‹.Ö¸ü»ÖÖ‡®ÃÖ ™ÒÖÓÔ‹.Ö¸ü
Ôiv. üÃÖ¾Ö»›ü »ÖÖ‡®ÃÖ
Ûú™æü
a b cd
ii i iv iii
iii i iv ii
i ii iv iii
iv iii ii i
17. .Öæ¸üÖêÙüÖ¸ü Æüî
ˆ""Ö ÝÖ×ŸÖ ™üÒê®Ö Ûú•ÖÎæÌ »ÖÖ‡®Ö
.Ö¸æüÖ¯Ö ê´Öë ÆüÖê™ü»ÖÖë Ûêú ×»Ö‹ ÙüÖ¸ü ÁÖêÞÖß ™îÒü¾Öê»Ö ‹•Öê®ÃÖß
18. ³ÖÖ¸üŸÖß.Ö ê»Ö ¤ü¿Ö®Öß.Ö Ã£Ö»ÖÖë Ûú ¤ü¿Ö®Ö, ³ÖÏ.ÖÖ¡ÖÖ ‡Ÿ.Öפü Ûú ×»Ö‹ .ÖÖ¡Ö Ûú¸ü®ÖÛú ‡""ûÖ´ÖÆü ÛúÖê .ÖÖ¡ÖÖ ÆêŸÖã¸üÔêÔ´ÖÞÖ,ŸÖߣÖÔÖêÖêêãÛúÃæüºþ¯Ö ÃÖ"Ö ˆ¯Ö»Ö²¬Ö Ûú¸ü ê ü
†®Ö®.Ö ê ÛúÖêüÖŸÖß Æî… ‡®ÆüëÛúÆüŸÖÆï
¯Ö.ÖÔ™ü®Ö ™Òüê®Ö ¯Ö.ÖÔ™ü®Ö ÛúÖ¸ü
¯Ö.Ö™Ôü®Ö ¸êü»Ö ¯Ö.ÖÔ™ü®Ö ²ÖÃÖ
19. †®ÖêüŸÖß.Ö ¿ÖÆü¸üÖë ´Ö¯Ö.Ö™üÛúÖë Ûú ¥¿.ÖÖ¾Ö»ÖÖÛú®Ö Ûú ×»Ö‹ ×®Ö´®Ö×»Ö×ÜÖŸÖ ´Öë ÃÖÛúÖî¾ÖÖ ÃÖ´ÖÙ¯ÖŸÖ ÆüÛú³ÖÖ¸ë Ôêüêêê ®ÖÃÖß²ÖÃÖÃÖêî?
ÆüÖê ÆüÖê ²ÖÃÖ "ÖÖ™üÔ¸ü ²ÖÃÖ
¾ÖÖêê ²ÖÖ‡»Ö ÛúÖ¸ü¾ÖÖ
»¾ÖÖÓ
20. ¯ÖÏüß †Ö¸ü.¾Öß. ÛúÖ †£ÖÔ Æü£Ö´ÖÖõÖ¸î
¸üîׯ֛ü ¾ÆüßÛú»Ö ¸üÖê›ü¾Ö¤üá ¾ÆüßÛú»Ö
׸ü×ÛÎú‹¿Ö®Ö ¾ÆüßÛú»Ö ¸üê×›ü.ÖÖê ¾ÆüßÛú»Ö
21. What is the most commonly used method to file tour brochures in the travel industry
By date and then by location
By location and then alphabetic
Alphabetic and then by specific order
By special offer and then by date
22. Which of the following statement is true
New Mangalore is on the western coast; it handles dry cargo, granite and fertilisers.
Nhava Sheva is located in Goa
The Kolkata port is not a reverine port.
The port of Tuticorn handles passengers only for overseas transport purposes.
23. A car rental site located near the Airport terminal but not directly on the premises of the airport is called
Drop off point Pick up point
Off-premises location Airport terminal
24. Which of the following does not apply to the legal and ethical views in the international context of managing
The Foreign Corrupt Practices Act
Ethical realism
Cultural relativism
Egoism
25. The customer pages of a company on "Facebook" is an example of
Viral Marketing Network Marketing
Referral Marketing Social Media Marketing
26. Find the correct group of statements
Market mix elements include product, packaging, price and promotion.
During the growth stage of product life cycle, product quality is improved and new product features and models are introduced.
A company's total marketing communications program called its 'promotion mix' consists of a blend of advertising, sales promotion, public relations and personal selling.
Market skimming pricing involves setting a high price when the market is price insensitive.
Codes
are correct are correct
are correct are correct
21.
22.
23.
24.
25.
26.
îêÝÖ ê´ÖÏã׬ÖÛú ¯Ö"Ö×»ÖŸÖ
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¯ÖÆü»ÖןÖ×£Ö Ûú †®Öãü †Ö¸ü ×±ú¸ü †¾Ö×ãÖú †®Öã
ê êÃÖÖ¸î×ŸÖ ÛêÃÖÖ¸ü
¯ÖÆü»Ö†¾Ö×ãÖ×ŸÖ Ûú †®Öãü †Ö¸ü ×±ú¸ü ¾ÞÔ †®ÖãÎêãü
ê êÃÖÖ¸îÖÖÛú´Ö Ûú †®ÖÃÖÖ¸
¯ÖÆü»Ö¾ÖÞÖ†®Öãú´Ö Ûú †®Öãü †Öîü ×±ú¸ü ×®ÖÙ¤ü™ü ú´Ö ´Öë
ê Ô ÛÎêÃÖÖ¸¸ÛÎ
¯ÖÆü»Ö×¾Ö¿ÖÂÖ ¯Ö¿ÖÛú¿Ö †Ö¸ü ×±ú¸ü ןÖ×£Ö Ûú †®Öã
ê êêîêÃÖÖ¸ü
×®Ö´®Ö×»Ö×ÜÖŸÖ ´Öë ÃÖê ÛúÖ®îÖ ÃÖÖ Ûú£Ö®Ö ÃÖÆüß Æüî?
®.Öæ ´ÖÝÖ»ÖÖêü ¯Ö׿"Ö´Öß ŸÖ™ü ¯Ö¸ü ×Ã£ÖŸÖ .ÖÆüÖÑ ãìÏ®ÖÖ‡™ü †Ö¸ü ¸üë Ûúß ÃÖ³Ö»ÖÖ‡Ô ÆüÖŸÖß Æü …
ï¸ î¿ÖÂÛú ÛúÖÝÖÖ, ÝÖêÖÔÛúÖÓêî
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ׯÖÛú†¯Ö ¯ÖÖ‡Ó™ü( »Öê®Öê ÛúÖ Ã£ÖÖ®Ö)
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±ú¯ÖÏÃÖ »ÖÖú¿Ö®Ö (¯Ö׸ÃÖãÖÖ®Ö) ´ÖÖ‡ÃÖÛ
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¤ü ±úÖ¸îêü®Ö Ûú¸ü¯™ü ¯ÖÏ׌™îüÃÖÃêÖ ‹êŒ™ü ¸üßן֮Öß×ŸÖ ÃÖ²ÓÖ¬ÓÖß .Ö£ÖÖ£Ö¾ÔÖÖ¤ü
ÃÖÖÃÛÓéúןÖÛú .Ö£ÖÖ£ÖÔ¾ÖÖ¤ü †ÆüÓ¾ÖÖ¤ü
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×ÛúÃÖß ÛÓê"±úÃÖ²Öãü ÝÖÏÛú ¯Öê•ÖêÌ ×ÛúÃÖÛúÖ ‹Ûú ˆ¤üÖü¸üÖ Æî?
¾ÖÖ.Ö¸ü»Ö ´ÖÖÛúØ™ìüÝÖ ®Öê™ü¾ÖÛúÔ´ÖÖÛìúØ™üÝÖ
¸ê±ú¸üìü(4) ÃÖÖêü.ÖÖ ´ÖÖÛüÝÖ
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ÛêÎú ×¾ÖÛúÖÃÖ"Ö¸üêîÞÖ¾Ö¢ÖÖ ´Ö¬ÖÖ¸Öü ¸Ûúß ®Ö‡×¾Ö¿ÖêÖ†Ö¸ü òü»ÃÖ ÛúÖ†¯Ö®ÖÖ.Ö•ÖÖŸÖ Æî
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úß ¯ÖÖŸÃÖÖÆÓÔî×®Ö•Öß ºþ¯Ö ÃÖײÖÛúß ¿ÖÖ×´Ö»Ö Æü
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Ûú™æü:
ÃÖÆüß Æïü … †Ö¸îü ÃÖÆüß Æïü …
†Öî¸ü ÃÖÆüß Æïü … †Öî¸ü ÃÖÆüß Æïü …
27. Assertion A hospitality company must differentiate its products/services from those of competitors. Reason Differentiation can occur by physical attributes, service, personnel,
location or image. In the light of the above statements which one of the following code is correct
Codes
Both and are true, and is the correct explanation of
Both and are true, but is not the correct explanation of
is true, but is false.
is false, but is true.
28. Match List I with List II and select the correct answer using the codes given below the lists
List- I List- II
(Factors influencing (Comprise of
consumer behaviour)
a.
Cultural factors i. Social class
b.
Social factors ii. Age, occupation, economic situation
c.
Psychological factors iii. Reference groups, family
d.
Personal factors iv. Beliefs, attitudes, learning
Codes
a b cd
iv i ii iii
i iii iv ii
i ii iv iii
iii iv ii i
29. The concepts under which organizations have been conducting marketing activity are as follows
Manufacturing concept
Marketing concept
Selling
Societal marketing concept
The correct sequence in which these were developed over time is
27. †×³ÖÛú£Ö®Ö ‹Ûú Æü×ï֙ü×»Ö™üÓê †¯Ö®Öê ˆŸ¯ÖÖ¤üÖ/ÃÖë ÛúÖê êÏÖë ÃÖê ¸üÜÖ®ÖÖ
Öòêß Ûú¯Ö®Öß ÛúÖëê¾ÖÖ†Öˆ®ÖÛú ¯ÖןÖïÖÙ¬Ö.Ö
"ÖÖ×Æü‹ …
ú îãëêëêêÖ"úÃÖ¤
ŸÖÛÔ: ׳֮®ÖŸÖÖ ³ÖÖןÖÛú ÝÖÞÖÖ, ÃÖ¾ÖÖÛúÙ´Ö.ÖÖ, †¾Ö×ãÖ×ŸÖ (»ÖÖÛú¿Ö®Ö) .Öû×¾Ö ÛêÓü³ÖÔ ´Öë ãÖÖ×¯ÖŸÖ ×Ûú.ÖÖ
•ÖÖ ÃÖÛúŸÖÖ Æîü …
ˆ¯Ö¸üÖë êÓü³ÖÔ´Öë ëÃÖê îæüÃÖÆüßÆ?
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ŒŸÖ Ûú£Ö®ÖÖú ÃÖ î
Ûú™æü
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‹¾ÖÓüü ¤üÖê®ÖÖë ÃÖÆüß Æïü †Ö¸îü Ûúß ÃÖÆüß ¾.ÖÖÜ.ÖÖ ®ÖÆüà Æüî…
ÃÖÆüß Æüî, ØÛúŸÖã ÝÖ»ÖŸÖ Æüî…
ÝÖ»ÖŸÖ Æîü ×Ûú®ŸÖã ÃÖÆüß Æîü …
28. ÃÖæê ÃÖæú ÃÖÖ£Ö ÃÖ´Öê¸ü ®Öß"Öפüú™ü .ÖÖÏêüŸÖÆüüß ˆ¢Ö¸ü Ö×®Ö‹
"Öß I ÛúÖ"Öß II Ûêã×»ÖŸÖÛúßו֋†Öîê ‹ÝÖ‹&Uc
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