Exam Details
Subject | tourism administration and management | |
Paper | paper 2 | |
Exam / Course | ugc net national eligibility test | |
Department | ||
Organization | university grants commission | |
Position | ||
Exam Date | December, 2013 | |
City, State | , |
Question Paper
1. Assertion Voluntourism is about combining volunteer work with a vacation.
Reason It doesn't require any specific skills, just a helping attitude that makes a positive impact on the lives of locals of the destination visited.
Codes
Both and are true and(R) is the correct explanation.
Both and are true, but(R) is not the correct explanation.
is true but is false.
is false but is true.
2. According to survey of Solo woman travellers conducted by Trip Advisor India, which is the safest city in India
Mumbai
New Delhi
Ahmedabad
Bangalore
3. Which of the following is an essential element of any technical definition of tourism
Expenditure
Mode of transport
Purpose of trip
Type of accommodation
4. According to Medical tourism climate survey conducted in 2013, which are the three topmost leading medical tourism destinations today in terms of patient numbers
India, Thailand and USA
India, Turkey and Costa Rica
India, Malaysia and Mexico
India, Malaysia and Thailand
5. Internal tourism means
City tour
City and State tour
Domestic and Inbound tourism
Countryside tour
6. Humayun Tomb's significance has tremendously increased after it was made attractive product by
UNESCO
Ministry of Tourism
Agha Khan Trust for Culture
Archaeological Survey of India
7. Aitmaduddaula's Tomb (father of Nurjahan and father-in-law of Emperor Jahangir) is situated in
Delhi
Fatehpur Sikri
Lahore
Agra
8. Which one of the following is correct matched
Khasis Tribes of WestBengal
Red Original inhabitants Indians of North America
Bhils Tribes of Assam
Todas Tribes of Nagaland
9. Which one of the following is correctly matched
The Statue of Zeus is in the Valley of Olympia (Rome)
Stone Henge is erected in France
The Leaning Tower is one of the wonders of the middle ages and is in Pisa
The Sphinx is situated in Babylon
10. Match an item List I with an item in List II
i. Ustad Amir Khan 1. Tabala
ii. Zakir Hussain 2. Flute
iii. Pandit Ravi Shankar 3. Sarangi
iv. Pandit Hari Prasad Chaurasia 4. Sitar
Codes
i ii iii iv
4 2 1 3
3 4 1 2
3 1 4 2
2 3 1 4
11. The Kailasa Temple at Ellora, thelargest single piece of architectural wonder of the world was built by
The Pallavas
The Cholas
The Rashtrakutas
The Vijayanagara
12. Match an item in List-I with an item in the List-II
List I (Names of Dances) List II (Name of States)
i. Brita or Vrita 1. Himachal Pradesh ii. Bihu
2. Bengal iii. Hikat
3. Assam iv. Kolatam
4. Andhra Pradesh
Codes
i ii iii iv
2 3 1 4
3 4 2 1
4 1 2 3
1 2 3 4
13. Assertion Christopher Columbus, Ferdinand Magellan and Sir Francis Drake made great ocean voyages to discover North andSouth America, Australia and New Zealand.
Reason Development of the rudder, triangular sails and themariner's compass helped navigation and distant travel.
Codes
Both and are true and(R) is the correct explanation.
Both and are true, but not the correct explanation.
is true, but is false.
is false, but is true.
14. Which one of following pairs is correctly matched
Memphis businessman Kemmons Wilson thought of standardising motels into chain operation. He created the firstHoliday Inn on the outskirts of Memphis, Tennessee.
Willard Marriott created the first soda pop fountain in Quincy, Massachussetts with A W fast food restaurant chain in 1928.
Cecil B. Day opened the first budget hotel Travelodge in 1970.
Stevens Hotel, later renamed as the Conrad Hilton had the distinction of being the firstluxury hotel in America.
15. Which one of the following pairs is not correctly matched The International chains provided the following relationships to individual owners
Partner-- Providing pro-
ships fessional managers,technicians,manuals systems etc. on the basis of management fees and a share of profits as incentive payment.
Franchise Providing name and association against a fee
Manage- Sharing equity and ment profitsContract
Conglo-- Amalgamate their merates capital and their operations
16. Which date marked a major leap for man kind in travel Orville and Wilbur Wright, bicycle manufacturers, flew the first engine driven aeroplane near KittyHwak, N.C. USA.
November 15, 1902
October 1905
November 11, 1900
December 17, 1903
17. Which one does not apply to a coffee shop
24-hour service
Pre-plated service
Formal atmosphere
Lively music
18. Match an item in List-I with an item in List-II
List I (International Airport) List II (Location)
i. Rajiv Gandhi International Airport 1. Guwahati
ii. Veer Savarkar International Airport 2. Hyderabad
iii. Shri Guru Ram Dass Jee International Airport 3. Port Blair
iv. Lokpriya Gopinath Bordoli International Airport 4. Amritsar
Codes
i ii iii iv
3 4 1 2
2 3 4 1
4 1 3 2
1 3 4 2
19. The e-ticketing system of the Indian Railways is capable of handling how many tickets per minute
1800
2000
2200
2400
20. In which yearNationalised
1948
1951
1953
1957
21. Match an item in List-I with an item in List-II.
List I (Name of Founder of Travel Agency) List II (Nature of Business)
i. Henry Wells 1. Excursion Tours
ii. Richard Cox 2. Bicycle Tours
iii. Thomas Cook 3. Credit Card Traveller's Cheque
iv. John C. Dengler 4. Serving British Army Regiment
22. Which was the steamship company that Thomas Cook used for bringing British tourists to India in 1878
Royale Meridian
Star Cruise
Royale Virgo
Peninsular Oriental
23. Which are the two famous tourist destinations that Thomas Cook used to conduct tour in India in the last quarter of 19th century
Aurangabad and Darjeeling
Mahabalipuram and Ooty
Agra and Gulmarg
Delhi and Jaipur
24. Who is the founder president of IATO
Subash Goyale
Ram Kohil
Inder Sharma
J.N. Katgara
25. Which type of travellers do not see travel as perk but rather as another source of stress
Leisure travellers
Business travellers
Free Independent travellers
Vacationers
26. The concept of value within tourism is to
provide good quality and more offers
develop company systems and process
help companies find ways to optimise the delivery of value
provide more information on tourist product
27. The concept of marketing was evolved
after the production approach
after the economy Philosophy
prior to the sales approach
through the production, sales and then the marketing approach
28. Cognitive dissonance is caused
during information research
during purchase
by post purchase conflict
by pre-purchase conflict
29. The allocation for tourism sector in the Union Budget for 2013-14 is
1,269.66 crores
1,297.66 crores
1,110.96 crores
1,010.96 crores
30. Business philosophies can be identified within tourism sector as
Product oriented company
Technology oriented company
Market oriented company
Sales oriented company The candidate has to find the correct answer according to the code
Codes
and are correct.
and are correct.
and are correct.
and are correct.
31. Deductive research is one that helps in
drawing inference from a general principle to a particularconclusion
drawing from the evidence inthe form of conclusion
drawing conclusion on the basis of tentative facts
deriving variables based on observation
32. The review of literature aims at
Analysing the data
Identifying the key variables
Selecting Statistical tools
Drawing conclusion
33. This consist of two lists of names of variables used in hypothesis generation and the meaning of each variable. The candidate has to match an item in one list with an item in the other
List I List II
i. Independent variable 1. Independent variable other than the one manipulated in an experiment
ii. Explanatory variable 2. The effect in an experiment
iii. Dependent variable 3. Independent variable
iv. Extraneous variable 4. Manipulated variable in an experiment
Codes
i ii iii iv
2 3 1 4
4 3 2 1
3 1 4 2
1 2 3 4
34. Initiator is the person
who has the financial authority with in the group of people to make the purchase.
who actually visits the travel agent and makes the purchase of the travel package.
who actually goes on trip.
who gathers information and starts the purchasing process.
35. Tourists who tend to search for authentic experience can be termed as
Drifters
Explorers
Individual mass tourists
Organised mass tourists
36. Which one of the following combination is the correct order of Doxey's Irridex Index Model
Indifferent Annoyance Euphoric Antagonistic
Antagonistic Indifferent -Annoyance Euphoric
Euphoric Indifferent Annoyance Antagonistic
Annoyance Antagonistic -Indifferent Euphoric
37. Which fundamental issue motivated F.W. Taylor to create a more scientific approach to management
Work effectiveness
Work place safety
Work efficiency
Worker absenteeism and turnover
38. Fayol's principles of management does not include
Equality
Discipline
Unity of command
Division of work
39. Respective of the study of Fayol andTaylor was
Administrative theory, Macro economics
Bureaucratic structures, chains of command
Senior Managers, effective
All managers, First line Managers
40. Which one of the following is not a component of synergies
Economies of scale and scope
Impact of learning curve
Economies of financial strategies
Economies of corporate and competitive positioning
41. Which one of the following statement is false
Acquisition of fixed asset is of no concern to the Finance Manager.
The Finance Manager has to keep a proper balance in the procurement and use of fund.
Finance function is important as any other function in an organisation.
Debentures and Loans from financial institutions are very important source of long-term funds.
42. Motives for holding cash do not include
Transaction motive
Precautionary motive
Speculative motive
Investment motive
43. CAPM stands for
Capital Asset Pricing Model
Capital Allocation Pricing Model
Cost Allocation Pricing Model
Cost Asset Pricing Model
44. Vertical mergers take place when the firms are involved in
Similar business activities
Similar stage of production or service in the value chain
Different stages of production or services in the value chain
None of the above
45. In the Boston Consulting Group model, the horizontal and vertical axis represents respectively
Market Demand, Market Price
Market Share, Market Growth Rate
Market Return, Market Risk
Market Supply, Market Securities
Aspects of the past are increasingly used in the construction of tourism products for a number of expanding and varied markets. Such historical tourism includes trips principally motivated by aspects of the past, but also historical excursions and activities undertaken during non-historically motivated holidays.
The tourism product may be composed of preserved, collected and interpreted historical artefacts, sites, buildings, districts and even whole towns, including memories and associations of places with historical events and personalities. The selection from the past as a quarry of possibilities and its presentation for contemporary consumption results in heritage which may draw upon folklore, mythology and products of the human creative literary and artistic imagination. Historical tourists may be motivated by a search for identity or fantasy.
Historical and heritage tourism are almost synonymous and have an overlapping relationship with many other forms of tourism. These include the historical aspects of cultural, art and festival tourism, many aspects of place-specific and ethnic tourism including flows, costume and gastronomy, and those trips associated with museums, art galleries, monuments and archaeological and historical sites. More broadly, historical tourism accounts for a large proportion of urban tourism.
46. Historical aspects are used in the composition of
Tourism products
Economic benefits
Monuments
Palaces
47. Tourism products are composed of
Artefacts, sites, towns and historical events
Buildings, districts, memories and historical personalities
None of the above
All the above
48. Point out the pair of words which show the synonymity in historical aspects
Historical and heritage
Historical and community
Heritage and community
Heritage and sustainable tourism
49. Tourism based on past is motivated by a search for
Identity or Fantasy
Monuments
Folklores
Mythology
50. To know about ethnic aspects of historical tourism one should visit
Libraries
Museums and art galleries
Archives
Palaces
Reason It doesn't require any specific skills, just a helping attitude that makes a positive impact on the lives of locals of the destination visited.
Codes
Both and are true and(R) is the correct explanation.
Both and are true, but(R) is not the correct explanation.
is true but is false.
is false but is true.
2. According to survey of Solo woman travellers conducted by Trip Advisor India, which is the safest city in India
Mumbai
New Delhi
Ahmedabad
Bangalore
3. Which of the following is an essential element of any technical definition of tourism
Expenditure
Mode of transport
Purpose of trip
Type of accommodation
4. According to Medical tourism climate survey conducted in 2013, which are the three topmost leading medical tourism destinations today in terms of patient numbers
India, Thailand and USA
India, Turkey and Costa Rica
India, Malaysia and Mexico
India, Malaysia and Thailand
5. Internal tourism means
City tour
City and State tour
Domestic and Inbound tourism
Countryside tour
6. Humayun Tomb's significance has tremendously increased after it was made attractive product by
UNESCO
Ministry of Tourism
Agha Khan Trust for Culture
Archaeological Survey of India
7. Aitmaduddaula's Tomb (father of Nurjahan and father-in-law of Emperor Jahangir) is situated in
Delhi
Fatehpur Sikri
Lahore
Agra
8. Which one of the following is correct matched
Khasis Tribes of WestBengal
Red Original inhabitants Indians of North America
Bhils Tribes of Assam
Todas Tribes of Nagaland
9. Which one of the following is correctly matched
The Statue of Zeus is in the Valley of Olympia (Rome)
Stone Henge is erected in France
The Leaning Tower is one of the wonders of the middle ages and is in Pisa
The Sphinx is situated in Babylon
10. Match an item List I with an item in List II
i. Ustad Amir Khan 1. Tabala
ii. Zakir Hussain 2. Flute
iii. Pandit Ravi Shankar 3. Sarangi
iv. Pandit Hari Prasad Chaurasia 4. Sitar
Codes
i ii iii iv
4 2 1 3
3 4 1 2
3 1 4 2
2 3 1 4
11. The Kailasa Temple at Ellora, thelargest single piece of architectural wonder of the world was built by
The Pallavas
The Cholas
The Rashtrakutas
The Vijayanagara
12. Match an item in List-I with an item in the List-II
List I (Names of Dances) List II (Name of States)
i. Brita or Vrita 1. Himachal Pradesh ii. Bihu
2. Bengal iii. Hikat
3. Assam iv. Kolatam
4. Andhra Pradesh
Codes
i ii iii iv
2 3 1 4
3 4 2 1
4 1 2 3
1 2 3 4
13. Assertion Christopher Columbus, Ferdinand Magellan and Sir Francis Drake made great ocean voyages to discover North andSouth America, Australia and New Zealand.
Reason Development of the rudder, triangular sails and themariner's compass helped navigation and distant travel.
Codes
Both and are true and(R) is the correct explanation.
Both and are true, but not the correct explanation.
is true, but is false.
is false, but is true.
14. Which one of following pairs is correctly matched
Memphis businessman Kemmons Wilson thought of standardising motels into chain operation. He created the firstHoliday Inn on the outskirts of Memphis, Tennessee.
Willard Marriott created the first soda pop fountain in Quincy, Massachussetts with A W fast food restaurant chain in 1928.
Cecil B. Day opened the first budget hotel Travelodge in 1970.
Stevens Hotel, later renamed as the Conrad Hilton had the distinction of being the firstluxury hotel in America.
15. Which one of the following pairs is not correctly matched The International chains provided the following relationships to individual owners
Partner-- Providing pro-
ships fessional managers,technicians,manuals systems etc. on the basis of management fees and a share of profits as incentive payment.
Franchise Providing name and association against a fee
Manage- Sharing equity and ment profitsContract
Conglo-- Amalgamate their merates capital and their operations
16. Which date marked a major leap for man kind in travel Orville and Wilbur Wright, bicycle manufacturers, flew the first engine driven aeroplane near KittyHwak, N.C. USA.
November 15, 1902
October 1905
November 11, 1900
December 17, 1903
17. Which one does not apply to a coffee shop
24-hour service
Pre-plated service
Formal atmosphere
Lively music
18. Match an item in List-I with an item in List-II
List I (International Airport) List II (Location)
i. Rajiv Gandhi International Airport 1. Guwahati
ii. Veer Savarkar International Airport 2. Hyderabad
iii. Shri Guru Ram Dass Jee International Airport 3. Port Blair
iv. Lokpriya Gopinath Bordoli International Airport 4. Amritsar
Codes
i ii iii iv
3 4 1 2
2 3 4 1
4 1 3 2
1 3 4 2
19. The e-ticketing system of the Indian Railways is capable of handling how many tickets per minute
1800
2000
2200
2400
20. In which yearNationalised
1948
1951
1953
1957
21. Match an item in List-I with an item in List-II.
List I (Name of Founder of Travel Agency) List II (Nature of Business)
i. Henry Wells 1. Excursion Tours
ii. Richard Cox 2. Bicycle Tours
iii. Thomas Cook 3. Credit Card Traveller's Cheque
iv. John C. Dengler 4. Serving British Army Regiment
22. Which was the steamship company that Thomas Cook used for bringing British tourists to India in 1878
Royale Meridian
Star Cruise
Royale Virgo
Peninsular Oriental
23. Which are the two famous tourist destinations that Thomas Cook used to conduct tour in India in the last quarter of 19th century
Aurangabad and Darjeeling
Mahabalipuram and Ooty
Agra and Gulmarg
Delhi and Jaipur
24. Who is the founder president of IATO
Subash Goyale
Ram Kohil
Inder Sharma
J.N. Katgara
25. Which type of travellers do not see travel as perk but rather as another source of stress
Leisure travellers
Business travellers
Free Independent travellers
Vacationers
26. The concept of value within tourism is to
provide good quality and more offers
develop company systems and process
help companies find ways to optimise the delivery of value
provide more information on tourist product
27. The concept of marketing was evolved
after the production approach
after the economy Philosophy
prior to the sales approach
through the production, sales and then the marketing approach
28. Cognitive dissonance is caused
during information research
during purchase
by post purchase conflict
by pre-purchase conflict
29. The allocation for tourism sector in the Union Budget for 2013-14 is
1,269.66 crores
1,297.66 crores
1,110.96 crores
1,010.96 crores
30. Business philosophies can be identified within tourism sector as
Product oriented company
Technology oriented company
Market oriented company
Sales oriented company The candidate has to find the correct answer according to the code
Codes
and are correct.
and are correct.
and are correct.
and are correct.
31. Deductive research is one that helps in
drawing inference from a general principle to a particularconclusion
drawing from the evidence inthe form of conclusion
drawing conclusion on the basis of tentative facts
deriving variables based on observation
32. The review of literature aims at
Analysing the data
Identifying the key variables
Selecting Statistical tools
Drawing conclusion
33. This consist of two lists of names of variables used in hypothesis generation and the meaning of each variable. The candidate has to match an item in one list with an item in the other
List I List II
i. Independent variable 1. Independent variable other than the one manipulated in an experiment
ii. Explanatory variable 2. The effect in an experiment
iii. Dependent variable 3. Independent variable
iv. Extraneous variable 4. Manipulated variable in an experiment
Codes
i ii iii iv
2 3 1 4
4 3 2 1
3 1 4 2
1 2 3 4
34. Initiator is the person
who has the financial authority with in the group of people to make the purchase.
who actually visits the travel agent and makes the purchase of the travel package.
who actually goes on trip.
who gathers information and starts the purchasing process.
35. Tourists who tend to search for authentic experience can be termed as
Drifters
Explorers
Individual mass tourists
Organised mass tourists
36. Which one of the following combination is the correct order of Doxey's Irridex Index Model
Indifferent Annoyance Euphoric Antagonistic
Antagonistic Indifferent -Annoyance Euphoric
Euphoric Indifferent Annoyance Antagonistic
Annoyance Antagonistic -Indifferent Euphoric
37. Which fundamental issue motivated F.W. Taylor to create a more scientific approach to management
Work effectiveness
Work place safety
Work efficiency
Worker absenteeism and turnover
38. Fayol's principles of management does not include
Equality
Discipline
Unity of command
Division of work
39. Respective of the study of Fayol andTaylor was
Administrative theory, Macro economics
Bureaucratic structures, chains of command
Senior Managers, effective
All managers, First line Managers
40. Which one of the following is not a component of synergies
Economies of scale and scope
Impact of learning curve
Economies of financial strategies
Economies of corporate and competitive positioning
41. Which one of the following statement is false
Acquisition of fixed asset is of no concern to the Finance Manager.
The Finance Manager has to keep a proper balance in the procurement and use of fund.
Finance function is important as any other function in an organisation.
Debentures and Loans from financial institutions are very important source of long-term funds.
42. Motives for holding cash do not include
Transaction motive
Precautionary motive
Speculative motive
Investment motive
43. CAPM stands for
Capital Asset Pricing Model
Capital Allocation Pricing Model
Cost Allocation Pricing Model
Cost Asset Pricing Model
44. Vertical mergers take place when the firms are involved in
Similar business activities
Similar stage of production or service in the value chain
Different stages of production or services in the value chain
None of the above
45. In the Boston Consulting Group model, the horizontal and vertical axis represents respectively
Market Demand, Market Price
Market Share, Market Growth Rate
Market Return, Market Risk
Market Supply, Market Securities
Aspects of the past are increasingly used in the construction of tourism products for a number of expanding and varied markets. Such historical tourism includes trips principally motivated by aspects of the past, but also historical excursions and activities undertaken during non-historically motivated holidays.
The tourism product may be composed of preserved, collected and interpreted historical artefacts, sites, buildings, districts and even whole towns, including memories and associations of places with historical events and personalities. The selection from the past as a quarry of possibilities and its presentation for contemporary consumption results in heritage which may draw upon folklore, mythology and products of the human creative literary and artistic imagination. Historical tourists may be motivated by a search for identity or fantasy.
Historical and heritage tourism are almost synonymous and have an overlapping relationship with many other forms of tourism. These include the historical aspects of cultural, art and festival tourism, many aspects of place-specific and ethnic tourism including flows, costume and gastronomy, and those trips associated with museums, art galleries, monuments and archaeological and historical sites. More broadly, historical tourism accounts for a large proportion of urban tourism.
46. Historical aspects are used in the composition of
Tourism products
Economic benefits
Monuments
Palaces
47. Tourism products are composed of
Artefacts, sites, towns and historical events
Buildings, districts, memories and historical personalities
None of the above
All the above
48. Point out the pair of words which show the synonymity in historical aspects
Historical and heritage
Historical and community
Heritage and community
Heritage and sustainable tourism
49. Tourism based on past is motivated by a search for
Identity or Fantasy
Monuments
Folklores
Mythology
50. To know about ethnic aspects of historical tourism one should visit
Libraries
Museums and art galleries
Archives
Palaces
Other Question Papers
Subjects
- adult education
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