M.Com. (Semester II) (CBCS) Examination Nov/Dec-2018
MANAGEMENT CONCEPTS ORGANIZATIONAL BEHAVIOUR (Comp.
Time: 2½ Hours Max. Marks: 70
Instructions: All questions are compulsory.
Figures to the right indicate full marks.
Q.1 Choose the alternatives given below. 14
of Leadership tells us the personal qualities and characteristics
that make a successful leader.
Situational Approach Trait Approach
Behavioural Approach Contingent Approach
In style of Leadership, the leader take decision in consultation with
the subordinates.
Free-rein Autocratic
Democratic Negative
Communication that takes place within the prescribed organizational framework
is communication.
Formal Informal
Diagonal Horizontal
The destructive forms of conflict that hinder group performance are called
conflicts.
Functional Perceived
Latent Dysfunctional
The actual response of receiver to the message communicated to him is
known as
Feedback Encoding
Decoding Medium
stress adversely affect the employee's mental and physical
health and in turn their performance.
Constructive Passive
Destructive Social
developed the 'Contingent Theory' of leadership.
Fiedler Likert
Blake and Mouton Feyol
A culture is featured by the organization's core values being
intensively held and widely shared.
Sub Strong
Weak Dominant
Organizational development seeks to change in
Attitude Structure
Values All of these
10) is a systematic, integrated and planned approach to improve
efficiency and effectiveness of an organization.
Organizational Change Organizational Values
Organizational Development Organizational Culture
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11) Linking rewards with willingness to change and punishment with
unwillingness to change is accomplished by
Unfreezing Refreezing
Enforcing Coercing
12) is one of way to cope with stress.
Argumenting Meditation
Criticizing None
13) As per Blake and Mouton's 'Managerial Grid' Theory style of
leadership is known as approach.
Team Task
Country club Middle Road
14) Conflicts that occurs within an individual is conflict.
Inter personal Intra personal
Inter group Inter organizational
Q.2 Write short notes.
Likert's four system of Leadership 07
Communication Process 07
Q.3 Write short answers.
Discuss in brief the concept of Organizational Development. 07
State the types of Organizational Culture. 07
Q.4 Answer any one of the following: 14
What is 'Organizational Conflict'? State the sources of conflict.
Define the term 'Stress'. How to manage or cope with stress?
Q.5 Answer any one of the following: 14
What do you mean by 'Leadership'? Explain in detail the different
Leadership Styles.
What is 'Organizational Change'? Explain the phases of planned change.