M.Com. (Semester (CBCS) Examination Nov/Dec-2018
MANAGEMENT CONCEPTS ORGANIZATIONAL BEHAVIOUR (Comp.
Time: 2½ Hours Max. Marks: 70
Instructions: All questions are compulsory.
Figures to the right indicate full marks.
Q.1 Choose the alternatives given below. 14
school suggests how the knowledge of human behavior can be used
in making people more effective in the organization.
Contingency Social System
Behavioral None
Understanding, predicting and regulating individual behavior of employees at
work is essential in organization because it determines
Performance Efficiency
Productivity All of these
Contingency theory of management is also known as
Social System Theory Situational Theory
Scientific Theory Behavioral Theory
People with personality avoid social contacts and also avoid
initiating interaction with others.
Introvert Extrovert
Judging Sociable
What so ever management does, it does through organization and what so
ever organization does, it does through
Attitudes Values
Perception Various Groups
is a process which involves seeing, receiving, selecting,
organizing, interpreting and giving meaning to the environment.
Perception Personality
Values Attitudes
refers to beliefs and feelings of individuals or group of individuals.
Job satisfaction Learning
Attitudes Values
stage of group development is marked by team work, role clarity
and task accomplishment.
Forming Storming
Norming Performing
The basic elements included in the process of motivation are
motives goals
behavior All of these
10) Social System School owes its paternity to o
Elton Mayo Chester Barnard
Gilbreth F. W. Taylor
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SLR-CS-11
11) is any relative permanent change in behavior that occurs as a result
of experience.
Values Attitudes
Learning Perception
12) Workers have self direction, self motivation, self discipline and self control is
one of the assumptions of
Theory Theory
Theory None of these
13) are the basic convictions that give an individual a sense of right and
wrong, good and bad.
Learning Attitudes
Personality Values
14) An individual's good or positive attitude or feeling towards his job refers to

Job Satisfaction Job Complexity
Job dissatisfaction Job avoidance
Q.2 Write short notes on. 14
Social System School of Management
Types of values
Q.3 Write short answer. 14
How employees express their job dis-satisfaction?
State the assumptions of Theory and Theory
Q.4 Answer any one of the following questions. 14
Define the term 'Organizational Behavior'. State the significance of
Organizational Behavior.
What is Explain in detail the stages of group development.
Q.5 Answer any one of the following questions. 14
Define the term 'Personality'. Explain with examples types of personality.
What is 'Learning'? Explain the theories of learning in detail.