Exam Details

Subject Consumer Studies
Paper
Exam / Course Certificate Programme in Consumer Protection
Department School of Law (SOL)
Organization indira gandhi national open university
Position
Exam Date December, 2016
City, State new delhi,


Question Paper

1. What is meant by Consumer Movement Discuss the history and growth of consumer movement in India.

2. What is meant by Consumer Responsibility What are the methods of inculcating Consumer Responsibility?

3. How do you classify a consumer Discuss the inter-relationships between ecology, environment and the consumer.

4. Discuss the rights of a consumer. What are the different problems relating to consumer rights?

5. Explain the procedure for filing a complaint under the Consumer Protection Act, 1986.

6. Discuss the salient features of the Bureau of Standards Act, 1986.

7. Discuss the remedy available for negligence in Banking Service.

8. What is meant by third party assistance m settling consumer disputes Explain.

9. What is meant by PIL Explain the different types of PIL. Who can file a PIL

10. Write a note on liability of Railways towards passengers.

11. Write a note on Consumers International.

12. Discuss the various kinds of protests adopted in relation to consumer issues.

13. Consumer Interpol

14. Remedy for negligence against Railways

15. Consumer in Market Economy

16. Consumer Satisfaction

17. Power of Consumer Boycott

18. Duties of Consumers as a Corollary to Consumer Rights


Departments

  • Centre for Corporate Education, Training & Consultancy (CCETC)
  • Centre for Corporate Education, Training & Consultancy (CCETC)
  • National Centre for Disability Studies (NCDS)
  • School of Agriculture (SOA)
  • School of Computer and Information Sciences (SOCIS)
  • School of Continuing Education (SOCE)
  • School of Education (SOE)
  • School of Engineering & Technology (SOET)
  • School of Extension and Development Studies (SOEDS)
  • School of Foreign Languages (SOFL)
  • School of Gender Development Studies(SOGDS)
  • School of Health Science (SOHS)
  • School of Humanities (SOH)
  • School of Interdisciplinary and Trans-Disciplinary Studies (SOITDS)
  • School of Journalism and New Media Studies (SOJNMS)
  • School of Law (SOL)
  • School of Management Studies (SOMS)
  • School of Performing Arts and Visual Arts (SOPVA)
  • School of Performing Arts and Visual Arts(SOPVA)
  • School of Sciences (SOS)
  • School of Social Sciences (SOSS)
  • School of Social Work (SOSW)
  • School of Tourism & Hospitality Service Sectoral SOMS (SOTHSM)
  • School of Tourism &Hospitality Service Sectoral SOMS (SOTHSSM)
  • School of Translation Studies and Training (SOTST)
  • School of Vocational Education and Training (SOVET)
  • Staff Training & Research in Distance Education (STRIDE)

Subjects

  • Consumer Protection Issues
  • Consumer Studies