Exam Details
| Subject | Consumer Studies | |
| Paper | ||
| Exam / Course | Certificate Programme in Consumer Protection | |
| Department | School of Law (SOL) | |
| Organization | indira gandhi national open university | |
| Position | ||
| Exam Date | June, 2016 | |
| City, State | new delhi, |
Question Paper
1. What is meant by Consumer Environment Discuss the various dimensions of Consumer Environment.
2. Discuss the scope and growth of Consumer Movement in the modem period.
3. Who is a Consumer? Discuss the different Rights available to a consumer under the Consumer Protection Act, 1986.
4. "Legislation is important for Consumer Protection." In the light of the above statement discuss the different legislations for Consumer Protection in India.
5. What is meant by campaign and advocacy Explain the prerequisites of a campaign and advocacy programme.
6. Who can file a complaint under the Consumer Protection Act, 1986 Explain the definition of 'complaint' under the Consumer Protection Act, 1986.
7. Discuss the role of NGOs in the redressal of consumer grievances.
8. Distinguish between Condition and Warranty.
9. What are the remedies available to the consumers for negligence committed by medical professionals? Discuss.
10. What is meant by Mass Media? What is the impact of mass media on consumers? Discuss.
11. What is meant by consumer responsibility? Discuss.
12. Why is there a need for Consumer Protection Explain.
Write short notes on any four of the following in about 150 words each. Each question carries 5 marks
13. Consumer Problems
14. Consumer Dynamics
15. Consumerism
16. Role of Consumer Organisations
17. Consumer Education in India
18. Lok Adalats as a Consumer Grievance Redressal Agency
2. Discuss the scope and growth of Consumer Movement in the modem period.
3. Who is a Consumer? Discuss the different Rights available to a consumer under the Consumer Protection Act, 1986.
4. "Legislation is important for Consumer Protection." In the light of the above statement discuss the different legislations for Consumer Protection in India.
5. What is meant by campaign and advocacy Explain the prerequisites of a campaign and advocacy programme.
6. Who can file a complaint under the Consumer Protection Act, 1986 Explain the definition of 'complaint' under the Consumer Protection Act, 1986.
7. Discuss the role of NGOs in the redressal of consumer grievances.
8. Distinguish between Condition and Warranty.
9. What are the remedies available to the consumers for negligence committed by medical professionals? Discuss.
10. What is meant by Mass Media? What is the impact of mass media on consumers? Discuss.
11. What is meant by consumer responsibility? Discuss.
12. Why is there a need for Consumer Protection Explain.
Write short notes on any four of the following in about 150 words each. Each question carries 5 marks
13. Consumer Problems
14. Consumer Dynamics
15. Consumerism
16. Role of Consumer Organisations
17. Consumer Education in India
18. Lok Adalats as a Consumer Grievance Redressal Agency
Other Question Papers
Departments
- Centre for Corporate Education, Training & Consultancy (CCETC)
- Centre for Corporate Education, Training & Consultancy (CCETC)
- National Centre for Disability Studies (NCDS)
- School of Agriculture (SOA)
- School of Computer and Information Sciences (SOCIS)
- School of Continuing Education (SOCE)
- School of Education (SOE)
- School of Engineering & Technology (SOET)
- School of Extension and Development Studies (SOEDS)
- School of Foreign Languages (SOFL)
- School of Gender Development Studies(SOGDS)
- School of Health Science (SOHS)
- School of Humanities (SOH)
- School of Interdisciplinary and Trans-Disciplinary Studies (SOITDS)
- School of Journalism and New Media Studies (SOJNMS)
- School of Law (SOL)
- School of Management Studies (SOMS)
- School of Performing Arts and Visual Arts (SOPVA)
- School of Performing Arts and Visual Arts(SOPVA)
- School of Sciences (SOS)
- School of Social Sciences (SOSS)
- School of Social Work (SOSW)
- School of Tourism & Hospitality Service Sectoral SOMS (SOTHSM)
- School of Tourism &Hospitality Service Sectoral SOMS (SOTHSSM)
- School of Translation Studies and Training (SOTST)
- School of Vocational Education and Training (SOVET)
- Staff Training & Research in Distance Education (STRIDE)
Subjects
- Consumer Protection Issues
- Consumer Studies