Exam Details
| Subject | Consumer Studies | |
| Paper | ||
| Exam / Course | Certificate Programme in Consumer Protection | |
| Department | School of Law (SOL) | |
| Organization | indira gandhi national open university | |
| Position | ||
| Exam Date | December, 2015 | |
| City, State | new delhi, |
Question Paper
No. of Printed Pages: 8
lACS-OIl
CERTIFICATE CONSUMER PROTECTION Term-End Examination December, 2015
(APPLICATION ORIENTED COURSE) ACS-01 CONSUMER STUDIES
Time hours Maximum Marks: 100
Note: Section Answer any two questions.
Section II Answer any four questions.
Section III Answer any two questions.
SECTION I
Answer"any two of the following questions in about 600 words each. Each question carries 20 marks. 2x20=40
1. Explain the meaning of Consumer Rights. Discuss in detail the Consumer Rights enshrined in the Consumer Protection Act, 1986.
2. Discuss in detail the three sets of issues faced by India in relation to Public Policy and Social Accountability.
3. Discuss the remedies available for negligence in the Banking Service with the help of decided case laws.
4. Discuss the scope and mode of Public Interest Litigation (PIL). Who is competent to file a petition under PIL Explain.
SECTION II
Answer any four of the following questions in about 350 words each. Each question carries 12 marks. 4x12=48
5. Discuss the role of Consumer Responsibility towards the society.
6. Discuss the historical perspective of the Consumer movement in India.
7. Define the terms 'Misbranded' and 'Adulterated' under the Consumer Protection Act, 1986.
8. Discuss with the help of case law the concept of 'Misleading Advertisement' and services rendered by 'Indian Airlines'.
9. Discuss in detail the three techniques involved in Effective Strategy Campaign and Advocacy Programmes.
10. Discuss the role of consumer in a market economy.
SECTION III
Write short notes on any two of the following in about 150 words each. Each question carries 6 marks. 2x6=12
11. Duties of a consumer as a corollary to the consumers' rights
12. Remedies provided under the Consumer Protection Act, 1986
13. Sale of Goods Act, 1930
14. The Bureau of Indian Standards Act, 1986
lACS-OIl
CERTIFICATE CONSUMER PROTECTION Term-End Examination December, 2015
(APPLICATION ORIENTED COURSE) ACS-01 CONSUMER STUDIES
Time hours Maximum Marks: 100
Note: Section Answer any two questions.
Section II Answer any four questions.
Section III Answer any two questions.
SECTION I
Answer"any two of the following questions in about 600 words each. Each question carries 20 marks. 2x20=40
1. Explain the meaning of Consumer Rights. Discuss in detail the Consumer Rights enshrined in the Consumer Protection Act, 1986.
2. Discuss in detail the three sets of issues faced by India in relation to Public Policy and Social Accountability.
3. Discuss the remedies available for negligence in the Banking Service with the help of decided case laws.
4. Discuss the scope and mode of Public Interest Litigation (PIL). Who is competent to file a petition under PIL Explain.
SECTION II
Answer any four of the following questions in about 350 words each. Each question carries 12 marks. 4x12=48
5. Discuss the role of Consumer Responsibility towards the society.
6. Discuss the historical perspective of the Consumer movement in India.
7. Define the terms 'Misbranded' and 'Adulterated' under the Consumer Protection Act, 1986.
8. Discuss with the help of case law the concept of 'Misleading Advertisement' and services rendered by 'Indian Airlines'.
9. Discuss in detail the three techniques involved in Effective Strategy Campaign and Advocacy Programmes.
10. Discuss the role of consumer in a market economy.
SECTION III
Write short notes on any two of the following in about 150 words each. Each question carries 6 marks. 2x6=12
11. Duties of a consumer as a corollary to the consumers' rights
12. Remedies provided under the Consumer Protection Act, 1986
13. Sale of Goods Act, 1930
14. The Bureau of Indian Standards Act, 1986
Other Question Papers
Departments
- Centre for Corporate Education, Training & Consultancy (CCETC)
- Centre for Corporate Education, Training & Consultancy (CCETC)
- National Centre for Disability Studies (NCDS)
- School of Agriculture (SOA)
- School of Computer and Information Sciences (SOCIS)
- School of Continuing Education (SOCE)
- School of Education (SOE)
- School of Engineering & Technology (SOET)
- School of Extension and Development Studies (SOEDS)
- School of Foreign Languages (SOFL)
- School of Gender Development Studies(SOGDS)
- School of Health Science (SOHS)
- School of Humanities (SOH)
- School of Interdisciplinary and Trans-Disciplinary Studies (SOITDS)
- School of Journalism and New Media Studies (SOJNMS)
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- School of Management Studies (SOMS)
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- School of Performing Arts and Visual Arts(SOPVA)
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- School of Tourism & Hospitality Service Sectoral SOMS (SOTHSM)
- School of Tourism &Hospitality Service Sectoral SOMS (SOTHSSM)
- School of Translation Studies and Training (SOTST)
- School of Vocational Education and Training (SOVET)
- Staff Training & Research in Distance Education (STRIDE)
Subjects
- Consumer Protection Issues
- Consumer Studies