M.S.W. (Semester III) (CBCS) Examination Oct/Nov-2017
PERSONNEL MANAGEMENT AND INDUSTRIAL RELATIONS I
Day Date: Saturday 25-11-2017 Max. Marks: 70
Time: 02.30 PM to 05.00 PM
Instructions: All questions are compulsory.
Figures to the right indicate full marks.
Q.1 Choose the correct alternatives from the given alternatives. 14
is concerned with helping the employees to develop their
potentialities and capacities.
Personnel Management Industrial Relations
Training None of the above
is done by designing the structure of relationship among jobs,
personnel and physical factors.
Planning Organizing
Developing Controlling
is a written record of duties, responsibilities and requirements
of a particular job.
Job analysis Job description
Job specification Job design
Advertising is a method of recruitment.
Direct Indirect
Third Party None of the above
is a welcoming process of a newcomer.
Interview Appointment
Induction None of the above
is the oldest and the most common method of fixing wages.
Time rate Piece rate
Debt method None of the above
is concerned with the job itself and not with the work.
Job analysis Job specifications
Job evaluation Job description
Industrial relations may be referred to as an art of living together for
purpose of production.
H. A. Clegg R. A. Lester
J. Henry Richardson Allan Flanders
Industrial relations are the relations which are the outcome of the
Labour Laws Political pressure
Social Need Employment relationship
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10) Works committee were set up in undertakings employing or
more workers.
100 150
200 250
11) Consist of equal representation to workers and management.
Canteen Committee. Production Committee.
Joint management council None of the above.
12) The head of department has to reply on employee grievance within
days.
2 3
4 7
13) is a sort of peace treaty between two parties in continual conflict.
Collective bargaining Works committee
Agitation None of the above
14) In India first collective bargaining agreement was conducted in
1920 1942
1947 1950
Q.2 Answer the following questions in short: (Any Seven) 14
Write the concept of Personnel Management.
Write the concept of Industrial relations.
Write the concept of human resource planning.
What is Promotion?
What is job satisfaction?
What is Workers participation in management?
What is Induction?
Write the concept of collective bargaining?
What is Industrial dispute?
What is job analysis?
Q.3 Write short notes on: (Any Two) 14
Functions of Personnel Management.
Works committee.
Indian Labour Conference.
Perspectives of Industrial relations.
Q.4 Answer any one long type questions of the following. 14
Discuss types of wages policy for industrial development.
OR
Discuss employee grievance redressal system.
Q.5 Write a detail note on methods of wage payment. 14