DISTANCE EDUCATION
B.Com. DEGREE EXAMINATION, MAY 2017.
BUSINESS COMMUNICATION
(2005 onwards)
Time Three hours Maximum 100 marks
SECTION A — 8 40 marks)
Answer any FIVE questions.
1. Discuss the physical appearance of a letter.
2. List out classify and explain the different types of
business letters.
3. State the various physical aspects of a business letter.
4. Explain any four important characteristics of a good
speech.
5. What is meant by minutes? What are its uses?
6. State the duties of an agent.
7. What are trade enquiries?
8. What is meant by overdraft and letter of credit?
Sub. Code
11
DE-109
2
wk7
SECTION B — × 15 60 marks)
Answer any FOUR questions.
9. Explain the different parts of a letter.
10. Describe the layout of a business letter.
11. List out the basic principles of insurance.
12. Explain the elements of effective correspondence.
13. What fact should be included in a letter offering an
agency?
14. Write a letter to a bank from a company asking for a
loan.
15. Draft the minutes of the meeting of the board of directors
of a limited company.