DISTANCE EDUCATION
B.Com. (Cooperation) DEGREE EXAMINATION, MAY 2018.
BUSINESS COMMUNICATION
Time Three hours Maximum 100 marks
PART A — x 8 40 marks)
Answer any FIVE questions.
1. You need paints for your new house. Write an enquiry
letter to Messrs. Goodluck and Co, paint merchants
asking for a latest price list and terms of sale.
2. What are the circumstances to which a seller may not be
able to execute order?
3. What are the different stages of collection letter?
4. Draft a letter to a bank manager requesting for overdraft.
5. What are the statutory provisions of an agenda of a
meeting?
6. Draft a report on the need to introduce some incentive
schemes to boost the sales of the company.
7. What points should be included in writing the application
for agency?
8. What are the causes for complaints?
Sub. Code
13
DE-3521
2
sp3
PART B — × 15 60 marks)
Answer any FOUR questions.
9. Discuss the various types of business letter.
10. Write a letter placing an order for the supply of soap
products introduced by a new soap manufacturing
company with necessary instructions and details.
11. X Company, New Delhi has not paid long over due bills in
spite of four remainders. Write on behalf of Siva
Suppliers, Mumbai threatening to take legal action if the
bill is not paid within a week.
12. Explain the essential features of Bank correspondence.
13. Define Minutes and explain the different methods of
recording minutes.
14. Prepare a speech for the M.D. to motivate the workers.
15. Write an application to a self-financing college for the
post of a lecturer in Commerce.