DISTANCE EDUCATION
M.B.A. (Tourism) DEGREE EXAMINATION, MAY 2017.
Third Semester
QUALITY IN TOURISM
(Upto 2012-13 Academic year and 2013 Calendar year)
Time Three hours Maximum 100 marks
SECTION A — × 8 40 marks)
Answer any FIVE questions.
1. Define the role of Hygiene factors in tourism.
2. Write short notes on Transparency in tourism Industry.
3. Briefly highlight the importance of Food safety in
Tourism.
4. What are the different types of emergency medical
assistance provided to tourists?
5. Define the uses of travel insurance in tourism.
6. Define the areas of International cooperation in tourism
business.
7. Explain the role of institutions involved in tourism
development to improve the quality of tourism.
8. Examine privileges' of foreign tourists in medical tourism
in India.
Sub. Code
35
DE-561
2
Ws 11
SECTION B — × 15 60 marks)
Answer any FOUR questions.
9. Elucidate the quality determinants in tourism with
suitable illustrations.
10. Explain the different systems and procedures followed to
maintain the food safety.
11. Write an essay on "International cooperation'' in tourism.
12. Discuss the rights for consumer protection available in
tourism
13. Describe the importance of providing secured transport
services to the tourists.
14. Highlight the impact of information technology in
tourism.
15. List out the efforts to be taken to overcome the challenges
in quality tourism.