DISTANCE EDUCATION
M.B.A. (Tourism) DEGREE EXAMINATION,
DECEMBER 2017.
Third Semester
QUALITY IN TOURISM
(Upto 2012-2013 Academic Year 2013 Calendar Year)
Time Three hours Maximum 100 marks
SECTION A — X 8 40 marks)
Answer any FIVE questions.
1. What is quality management in tourism industry?
2. How do you improve safety of tourist facilities?
3. What are the food safety measures in tourism and
development?
4. Write the relationship between transport and tourism.
5. Explain the health tourism advantages and
disadvantages.
6. What is the emergency medical services in tourism?
7. Explain about Cheapest travel insurance.
8. Explain various national tourism awards in detail.
Sub. Code
35
DE-2864
2
Ws9
SECTION B — 15 60 marks)
Answer any FOUR questions.
9. Discuss about tourism transparency and authenticity.
10. Discuss the principles of food sanitation, safety and
hygiene in tourism.
11. Briefly explain about tourism act and ethics of tourism.
12. Describe the various modes of transportation for secured
services to the tourists?
13. Discuss the international co-operation in tourism
industry.
14. How do you improve Indian tourism agencies? Explain
with examples.
15. Explain the salient features of consumer protection in
tourism development.
————————