DISTANCE EDUCATION
M.B.A. (Tourism) DEGREE EXAMINATION, MAY 2018.
Third Semester
QUALITY IN TOURISM
(Upto 2012-13 Academic Year and 2013 Calendar Year)
Time Three hours Maximum 100 marks
SECTION A — × 8 40 marks)
Answer any FIVE questions.
1. Define Quality and explain the need of quality in tourism.
2. Explain the importance of Quality circle in Tourism
Management.
3. Explain the importance of food safety in travel planning
and destination selection.
4. Write the importance of quality control in food industry.
5. Explain health tourism advantages and disadvantages.
6. What are the guidelines for obtaining protected area
permit/restricted area permit?
7. Explain the importance of information in tourism
business.
8. What are the safety standards in Tourism Industry?
Sub. Code
35
DE-3964
WSS
2
SECTION B — × 15 60 marks)
Answer any FOUR questions.
9. Discuss various quality determinants and its impact in
tourism industry.
10. Discuss the technologies adopted to improve the quality
in food stuff.
11. Describe the prevention of offences against tourists.
12. Explain about protection against health and hazards.
13. Discuss about the importance of Travel Insurance with
example.
14. Discuss the procedure to the exchange of information on
tourism safety.
15. Discuss the role of the tourism sector in expanding
economic opportunity.
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