DISTANCE EDUCATION
M.B.A. DEGREE EXAMINATION, MAY 2017.
Fourth Semester
KNOWLEDGE AND CHANGE MANAGEMENT
(Upto 2012-13 Academic Year and 2013 Calendar Year)
Time Three hours Maximum 100 marks
PART A — 8 40 marks)
Answer any FIVE questions.
1. What is knowledge? Explain the types and aspects.
2. Write a note on knowledge management.
3. What are the different knowledge creation frameworks?
4. Explain the important pull and push strategies.
5. Explain the role of KM in learning organization.
6. Explain Fisher's process of transition model.
7. How would you define the unit of analysis of knowledge?
8. How should a leader toster passion for change?
PART B — 15 60 marks)
Answer any FOUR questions.
9. What are the major challenges to the implementation of
KM in organizations?
10. What are the barriers to implementation of a KMS?
Sub. Code
42
DE-789
2
wk12
11. What are the factors necessary for the creation of
knowledge-based organizations?
12. What is DOKB and how does KM reflect on it?
13. How is the KMS different from the other MIS already in
existence in organizations?
14. Discuss Lewin's model of change and force field analysis.
15. Explain top-down and bottom up strategies adopted in
change management.