DISTANCE EDUCATION
M.B.A. DEGREE EXAMINATION, DECEMBER 2017.
Fourth Semester
KNOWLEDGE AND CHANGE MANAGEMENT
(Upto 2012-13 Academic year and 2013 calendar year)
Time Three hours Maximum 100 marks
SECTION A — × 8 40 marks)
Answer any FIVE questions.
All questions carry equal marks.
1. What is the difference between data, information and
knowledge?
2. How can the knowledge workers be managed?
3. What is KM push and pull strategies? Provide example.
4. Is there a difference between change and transformation?
Justify.
5. Enumerate the methods of handling resistance.
6. Compare and contrast rational and emotional leadership.
7. What is knowledge technology?
8. Explain 'value-based change'.
Sub. Code
42
DE-3091
2
WK 6
SECTION B — × 15 60 marks)
Answer any FOUR questions.
All questions carry equal marks.
9. Discuss the strategic value of knowledge management.
10. Explain the Nonaka and Takeuchi model of knowledge
creation.
11. Explain the various steps of Knowledge life cycle.
12. Discuss the steps to successful change management.
13. Discuss the implications of Kurt Lewin model.
14. Describe the leadership principles suitable to a rapidly
changing business scenario.
15. Successful change flows from learning, growth and
development-Evaluate the statement.
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