DISTANCE EDUCATION
M.B.A. DEGREE EXAMINATION, MAY 2018.
Fourth Semester
KNOWLEDGE AND CHANGE MANAGEMENT
(Upto 2012-2013 Academic Year 2013 Calendar Year)
Time Three hours Maximum 100 marks
SECTION A — x 8 40 marks)
Answer any FIVE questions.
All questions carry equal marks.
1. Tabulate the differences between tacit knowledge and
explicit knowledge.
2. Enumerate the dimensions of transforming individual
knowledge into organizational knowledge.
3. What is knowledge mapping? How is it useful as a
strategy?
4. What are the types of change management?
5. Enumerate the difficulties of implementing change.
6. More change demands more leadership. Do you agree?
Why and why not?
7. What is The New Knowledge Management?
8. What do you mean by 'whirlwinds of change'?
Sub. Code
42
DE-4203
2
Ws9
SECTION B — x 15 60 marks)
Answer any FOUR questions.
All questions carry equal marks.
9. Discuss the concepts and principles to support knowledge
analysis.
10. Explain KM's three tiered view.
11. Discuss the types of motivation for KM in organizations.
12. Discuss the critical areas of change in business.
13. Brief the stages of Fisher's personal transition curve.
14. Compare and contrast any three of the following CM
strategies with suitable examples:
adaptive Vs adoptive.
piecemeal Vs holistic.
top-down Vs bottom-up.
participative Vs coterie.
15. Examine whether you are unconsciously incompetent or
consciously competent to changes, based on learning
theory.
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