MP-402
June Examination 2016
Master of Business Administration II Year Examination
Organisational Development and Training
Paper MP-402
Time 3 Hours Max. Marks 80
Note: The question paper is divided into three sections B and C. Write answers as per given instructions.
Section A 8 × 2 16
(Very Short Answer Questions)
Note: Answer all questions in 30 words each.
Define:
OD consultant
Lewin's stages of change process
Reaction level evaluation of training
Self managed team
Efficiency and efficacy
OD values
Downsizing
(viii) Ideal stage of managerial grid
473
MP-402 200 2 (P.T.O.)
MP-402 200 2
473
Section B 4 × 8 32
(Short Answer Questions)
Note: Answer any four questions in 200 words.
Explain steps involved in survey feedback.
Explain the techniques of role negotiation.
Explain assessment centers with their function.
Explain the Kirkpatrik model of training evaluation.
What is survey feedback? Explain various methods of survey
feedback.
Discuss steps involved in designing training program.
What is quality of work life and role of quality circles.
Differentiate between transactional and transformational change.
Section C 2 × 16 32
(Long Answer Questions)
Note: Answer any two questions in 500 words.
10) What are the major functions of training department? Explain
the challenges faced in training.
11) Write short notes on:
Process consultation
Team intervention techniques
12) Explain organisational effectiveness. How do you differentiate
effectiveness from efficiency?
13) What are various components involved in OD? Discuss any two
types of intervention and their significance to the organisation.