DISTANCE EDUCATION
B.B.A. (Banking) DEGREE EXAMINATION,
DECEMBER 2017.
BUSINESS COMMUNICATION
(2005 onwards)
Time Three hours Maximum 100 marks
SECTION A — x 8 40 marks)
Answer any FIVE questions.
1. What do you understand by Business Correspondence?
State its importance.
2. Give spceiman of the layout of a business letter
incorporating all the different parts.
3. Write a letter to National Textiles asking for quotation
for knitwears.
4. State the points to be mentioned in an order letter.
5. What are the objectives of dunning letters? State the
various stages involved in writing during letters.
6. What are the general characteristics of a circular letter?
7. State the contents of a notice.
8. Explain the characteristics and structure of a press
report.
Sub. Code
11
DE-2459
2
SER
SECTION B — 15 60 marks)
Answer any FOUR questions.
9. Hightlight the features of a good business letter.
10. Jamal Chinawares Co. received from Raj Lal Brothers,
Mumbai, Chinawares in a damaged condition. Draft a
letter asking for replacement of goods.
11. Write a letter of an agent drawing the attention of the
principal to the delay in, forwarding the goods, pointing
out the damage it caused to your sales.
12. Draft a speciman minutes of an Annual General meeting
of a limited company.
13. Draft an application for the post of HRD manager in a
large scale Information Technology Company situated at
Mumbai.
14. What are the points to be considered while preparing a
speach at the Board of directors meeting?
15. Discuss the various types of report in detail.