DISTANCE EDUCATION
B.B.A. (Banking) DEGREE EXAMINATION, MAY 2018.
BUSINESS COMMUNICATION
(2005 onwards)
Time Three hours Maximum 100 marks
SECTION A — x 8 40 marks)
Answer any FIVE questions.
All questions carry equal marks.
1. What are the various types of business letter?
2. How to write a letter of enquiry? Explain.
3. When are status enquiries necessary?
4. Discuss about the guidelines should be kept in your mind
to write a collection letter?
5. What are the circumstances in which a circular letter be
sent? Explain.
6. Write a letter to a Bank Manager for getting an overdraft
facility for your business concern.
7. Explain the role of a chair person in a meeting.
8. Why are the reports essential for management?
SECTION B — × 15 60 marks)
Answer any FOUR questions.
9. Discuss the structure of a business letter.
10. You have sent an order the supply of business law books,
but the firm has failed to supply them with in the
specified time. Draft a letter for cancelling the order.
Sub. Code
11
DE-3559
2
wk4
11. Draft a circular letter to inform the opening of a new
sales office.
12. A policy holder writes to the LIC for a loan against his
policy. Draft his letter and the reply given by the LIC.
13. Draft a minutes of Board of Directors meeting in a
company.
14. Prepare a specimen agenda for a board meeting.
15. Draft an application for the post of computer operator in
a big business firm.
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