M.Com. I (Semester (CBCS) Examination, 2017
MANAGEMENT CONCEPTS
Day Date: Tuesday, 18-04-2017 Max. Marks: 70
Time: 10.30 AM to 01.00 PM
N.B. Q.1 and Q.7 are compulsory.
Figures to the right indicate full marks.
Q.1 Choose the correct alternatives: 14
Motivation is
a function of money a function of influencing people
a need satisfying process an impossible task
A model of leadership that describes the relationship between
leadership style and specific organizational situations is referred as

contingency approach behavioral approach
trait approach organizational approach
Which of the following is not one of the steps identifying as part of
the controlling process?
setting performance standards measuring performance
writing reports taking corrective actions
through minutes, notes, letters, reports etc.
oral communication writtencommunication
nonverbal communication none of these
People like work and they are ready to share responsibilities in the
organization is the basic assumption of
theory Z theory X
theory Y theory S
Deciding in advance the future course of action
motivation decision making
organizing planning
Long term employment is the feature
need theory theory X
control none of these b
Which of the following is not an advantage of MBO?
Role clarity Personal satisfaction
Flexibility Basis for organizational change
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SLR-QA 01
developed the concept of Managerial Grid on style of
leadership.
Blake and Mouton Rensis Likert
Hersey and Blanchard Fred Fielder
10) A function which a manager performs to arrive at a conclusion and
judgment is
Coordination Decision making
Planning communication
11) The actual response of the receiver to the message communicated
to him is known as
Decoding Encoding
Channelizing feedback
12) 'There is no single best solution to the problem arises in all
situations' is the basic theme of theory of management.
Behavioral Contingency
Scientific Social system
13) Need hierarchy theory of motivation is given by
Herzberg Urwick
McGregor Maslow
14) For effective communication the language should
High level Suitable to receiver
Elementary Full of vocabulary
Q.2 Write short notes on: 14
Managerial Grid Theory
MBO
Q.3 Answer in brief: 14
State various techniques of effective coordination
Barriers in communication
Q.4 Answer any one of the following questions: 14
What is Motivation? Briefly explain about need hierarchy theory, two factor
theory and ERG theory.
What is Leadership? Discuss about different approaches to leadership.
Q.5 Answer any one of the following questions: 14
Define the term control. Briefly explain about objectives, nature and process
of control.
Explain the nature and process of Decision Making. State various types of
decisions taken in the organization.