Exam Details
| Subject | It-Enabled Retailing | |
| Paper | ||
| Exam / Course | Diploma inRetailing | |
| Department | School of Management Studies (SOMS) | |
| Organization | indira gandhi national open university | |
| Position | ||
| Exam Date | December, 2016 | |
| City, State | new delhi, |
Question Paper
1. How is Computer helpful to a retailer? Explore various computer peripherals that facilitate retailer in bridging the gap.
2. Explain the term "KPI". What are different types of big analytics in retail?
3. Explain different kinds of interfaces in the context of POS Architecture.
4. Explain the concept of CRM and state the need for CRM system in retail.
5. Explain briefly the following terms used in retailing:
MMS
SOQ
CPU
EFT
ERP
6. Comment on any two of the following:
Impact of information Technology is very high on retail business.
BI is a tool of fulfilling promises to customers.
Store manager leverages the relationship with vendor to get the best discounts and services.
7. Distinguish between any two of the following
Bar code scanner and RFID
M-commerce and E-commerce
Debit card and Credit Card
8. Write short notes on any two of the following:
Network and Telecommunication
Security Logs
Touch Screen
2. Explain the term "KPI". What are different types of big analytics in retail?
3. Explain different kinds of interfaces in the context of POS Architecture.
4. Explain the concept of CRM and state the need for CRM system in retail.
5. Explain briefly the following terms used in retailing:
MMS
SOQ
CPU
EFT
ERP
6. Comment on any two of the following:
Impact of information Technology is very high on retail business.
BI is a tool of fulfilling promises to customers.
Store manager leverages the relationship with vendor to get the best discounts and services.
7. Distinguish between any two of the following
Bar code scanner and RFID
M-commerce and E-commerce
Debit card and Credit Card
8. Write short notes on any two of the following:
Network and Telecommunication
Security Logs
Touch Screen
Other Question Papers
Departments
- Centre for Corporate Education, Training & Consultancy (CCETC)
- Centre for Corporate Education, Training & Consultancy (CCETC)
- National Centre for Disability Studies (NCDS)
- School of Agriculture (SOA)
- School of Computer and Information Sciences (SOCIS)
- School of Continuing Education (SOCE)
- School of Education (SOE)
- School of Engineering & Technology (SOET)
- School of Extension and Development Studies (SOEDS)
- School of Foreign Languages (SOFL)
- School of Gender Development Studies(SOGDS)
- School of Health Science (SOHS)
- School of Humanities (SOH)
- School of Interdisciplinary and Trans-Disciplinary Studies (SOITDS)
- School of Journalism and New Media Studies (SOJNMS)
- School of Law (SOL)
- School of Management Studies (SOMS)
- School of Performing Arts and Visual Arts (SOPVA)
- School of Performing Arts and Visual Arts(SOPVA)
- School of Sciences (SOS)
- School of Social Sciences (SOSS)
- School of Social Work (SOSW)
- School of Tourism & Hospitality Service Sectoral SOMS (SOTHSM)
- School of Tourism &Hospitality Service Sectoral SOMS (SOTHSSM)
- School of Translation Studies and Training (SOTST)
- School of Vocational Education and Training (SOVET)
- Staff Training & Research in Distance Education (STRIDE)
Subjects
- Buying and Merchandising
- Buying And Merchandising - II
- Customer Service Management
- Customer Value Management
- Human Resources
- It-Enabled Retailing
- Overview of Retailing
- Retail Management Perspectives Communication
- Retail Marketing and Communication
- Retail Operation And Store Management II
- Store Organisation-1
- Visual Merchandising And Store Management