Exam Details

Subject Store Organisation-1
Paper
Exam / Course Diploma inRetailing
Department School of Management Studies (SOMS)
Organization indira gandhi national open university
Position
Exam Date December, 2016
City, State new delhi,


Question Paper

1. Critically analyse the association between Store Operation, Store environment and Profitability in retail operations.

2. Discuss the importance of human resource management in retail operations. Also state the steps involved in manpower planning.

3. Explain the basic formats of merchandise display and discuss the important tips on merchandise display.

4. Discuss the different ways in which optimisation of space availability is achieved.

5. Explain the important steps to be followed in setting up a Standard Operating Procedure (SOP).

6. What are the benefits of an Electronic Article Surveillance System Suggest the steps to be taken to prevent employees theft in retail store.

7. Describe the various measures to make promotion more effective in retailing.

8. Write short notes on any two of the following:

Transaction Matrix

Careers in Retailing

Inventory shrinkage

Retail Margin Analysis


Departments

  • Centre for Corporate Education, Training & Consultancy (CCETC)
  • Centre for Corporate Education, Training & Consultancy (CCETC)
  • National Centre for Disability Studies (NCDS)
  • School of Agriculture (SOA)
  • School of Computer and Information Sciences (SOCIS)
  • School of Continuing Education (SOCE)
  • School of Education (SOE)
  • School of Engineering & Technology (SOET)
  • School of Extension and Development Studies (SOEDS)
  • School of Foreign Languages (SOFL)
  • School of Gender Development Studies(SOGDS)
  • School of Health Science (SOHS)
  • School of Humanities (SOH)
  • School of Interdisciplinary and Trans-Disciplinary Studies (SOITDS)
  • School of Journalism and New Media Studies (SOJNMS)
  • School of Law (SOL)
  • School of Management Studies (SOMS)
  • School of Performing Arts and Visual Arts (SOPVA)
  • School of Performing Arts and Visual Arts(SOPVA)
  • School of Sciences (SOS)
  • School of Social Sciences (SOSS)
  • School of Social Work (SOSW)
  • School of Tourism & Hospitality Service Sectoral SOMS (SOTHSM)
  • School of Tourism &Hospitality Service Sectoral SOMS (SOTHSSM)
  • School of Translation Studies and Training (SOTST)
  • School of Vocational Education and Training (SOVET)
  • Staff Training & Research in Distance Education (STRIDE)

Subjects

  • Buying and Merchandising
  • Buying And Merchandising - II
  • Customer Service Management
  • Customer Value Management
  • Human Resources
  • It-Enabled Retailing
  • Overview of Retailing
  • Retail Management Perspectives Communication
  • Retail Marketing and Communication
  • Retail Operation And Store Management II
  • Store Organisation-1
  • Visual Merchandising And Store Management