Exam Details
| Subject | Store Organisation-1 | |
| Paper | ||
| Exam / Course | Diploma inRetailing | |
| Department | School of Management Studies (SOMS) | |
| Organization | indira gandhi national open university | |
| Position | ||
| Exam Date | June, 2016 | |
| City, State | new delhi, |
Question Paper
No. of Printed Pages: 2 IBRL-0071
BBA IN RETAILING
Term-End Examination
June, 2016
BRL-007: STORE OPERATIONS-I
Time hours Maximum Marks 50
Note: Attempt any five questio1ls.
All questio1ls carry equal marks.
1. What are the major responsibilities of a store manager? Explain in brief.
2. Define the retail customer. Explain the different types of retail customers.
3. What do you mean by organisational structure? Discuss the organisational structure of a large retail firm.
4. Explain the concept of inventory shrinkage and the major sources of shrinkage in a retail store. Explain.
5. Explain the different methods of calculating returns on assets with suitable examples.
6. What are the important drivers in retail trade? Explain and state the important factors that influence the drivers.
7. Describe the basic roles of a cashier. Explain the qualities of a good cashier.
8. Write short notes on any two of the following:
Contemporary retail format
Merchandise display
Break-even analysis
Benefits of an EAS
BBA IN RETAILING
Term-End Examination
June, 2016
BRL-007: STORE OPERATIONS-I
Time hours Maximum Marks 50
Note: Attempt any five questio1ls.
All questio1ls carry equal marks.
1. What are the major responsibilities of a store manager? Explain in brief.
2. Define the retail customer. Explain the different types of retail customers.
3. What do you mean by organisational structure? Discuss the organisational structure of a large retail firm.
4. Explain the concept of inventory shrinkage and the major sources of shrinkage in a retail store. Explain.
5. Explain the different methods of calculating returns on assets with suitable examples.
6. What are the important drivers in retail trade? Explain and state the important factors that influence the drivers.
7. Describe the basic roles of a cashier. Explain the qualities of a good cashier.
8. Write short notes on any two of the following:
Contemporary retail format
Merchandise display
Break-even analysis
Benefits of an EAS
Other Question Papers
Departments
- Centre for Corporate Education, Training & Consultancy (CCETC)
- Centre for Corporate Education, Training & Consultancy (CCETC)
- National Centre for Disability Studies (NCDS)
- School of Agriculture (SOA)
- School of Computer and Information Sciences (SOCIS)
- School of Continuing Education (SOCE)
- School of Education (SOE)
- School of Engineering & Technology (SOET)
- School of Extension and Development Studies (SOEDS)
- School of Foreign Languages (SOFL)
- School of Gender Development Studies(SOGDS)
- School of Health Science (SOHS)
- School of Humanities (SOH)
- School of Interdisciplinary and Trans-Disciplinary Studies (SOITDS)
- School of Journalism and New Media Studies (SOJNMS)
- School of Law (SOL)
- School of Management Studies (SOMS)
- School of Performing Arts and Visual Arts (SOPVA)
- School of Performing Arts and Visual Arts(SOPVA)
- School of Sciences (SOS)
- School of Social Sciences (SOSS)
- School of Social Work (SOSW)
- School of Tourism & Hospitality Service Sectoral SOMS (SOTHSM)
- School of Tourism &Hospitality Service Sectoral SOMS (SOTHSSM)
- School of Translation Studies and Training (SOTST)
- School of Vocational Education and Training (SOVET)
- Staff Training & Research in Distance Education (STRIDE)
Subjects
- Buying and Merchandising
- Buying And Merchandising - II
- Customer Service Management
- Customer Value Management
- Human Resources
- It-Enabled Retailing
- Overview of Retailing
- Retail Management Perspectives Communication
- Retail Marketing and Communication
- Retail Operation And Store Management II
- Store Organisation-1
- Visual Merchandising And Store Management