DISTANCE EDUCATION
P.G.D.C.A. EXAMINATION, MAY 2016.
Second Semester
COMMUNICATION SKILLS
(2011 Calendar Year onwards)
Time Three hours Maximum 100 marks
PART A — × 8 40 marks)
Answer any FIVE questions.
1. Explain the types of communication.
2. Explain the requisites of report writing.
3. Explain the importance of listening.
4. Write a short note on Brainstorming.
5. Explain the significance of Body language.
6. Gutline the skills needed for effective negotiation.
7. Explain the objectives of meetings.
8. Explain the types of presentation.
PART B — × 15 60 marks)
Answer any FOUR questions.
9. Discuss the barriers of communication.
10. Discuss the techniques of developing communication
skills.
Sub. Code
23
DE-3235
2
11. Explain various interview techniques.
12. Explain the steps in-group discussion.
13. Explain the various types of Body language.
14. Discuss the role communication in management.
15. Explain the techniques of an ideal presentation.