BBA-06
December Examination 2017
BBA Pt. I Examination
Business Communication
Paper BBA-06
Time 3 Hours Max. Marks 80
Note: The question paper is divided into three sections B and C. Write answers as per given instructions.
Section A 8 × 2 16
(Very Short Answer Questions)
Note: Answer all questions. As per the nature of the question delimit your answer in one word, one sentence or maximum upto 30 words. Each question carries 2 marks.
Explain the following terms with in 30 words each:
Communication
Body Language
Resume
Business Etiquettes
Para Language
Gesture
Business Letter
(viii) Negotiation
360
BBA-06 200 2 (P.T.O.)
BBA-06 200 2
360
Section B 4 × 8 32
(Short Answer Questions)
Note: Answer any four questions. Each answer should not
exceed 200 words. Each question carries 8 marks.
Describe important communication networks.
Explain the objectives of Business Communication.
Distinguish between formal and informal communication.
Describe the pre requisites of public speaking.
Examine Semantic Barriers in communication.
Discuss the strategy for effective group discussion.
Discuss various forms of non verbal communication.
What are the prerequisites of written communication.
Section C 2 × 16 32
(Long Answer Questions)
Note: Answer any two questions. You have to delimit your each
answer maximum upto 500 words. Each question carries
16 marks.
10) Explain the process of effective communication system.
11) Discuss the important features of Body Language in
communication.
12) Explain the important techniques of interviewing.
13) Discuss the strategy for effectiveness in communication.