B.C.A. (Semester (CGPA) Examination, 2017
MANAGEMENT INFORMATION SYSTEM
Day Date: Friday, 21-04-2017 Max. Marks: 70
Time: 10.30 AM to 01.00 PM
N.B. Q.1 and Q.7 are compulsory.
Attempt any two questions from Q. 3 and 4.
Attempt any one question from Q. 5 and 6.
Figures to the right indicate full marks.
Q.1 Choose correct alternatives: 07
Database is pivotal to
MIS EIS
TPS OAS
Some of the MIS application in service industry is
Airline Manufacturing
Production None of these
Which of the following is not a characteristic of good
information system?
Inter changeability Relevance
Cost Effectiveness Timelines
Which of the system uses multi dimensional data analysis?
DSS MIS
ESS All of the above
Long form of CRM is
Cost Reliable Management
Customer Relationship Management
Crime Relationship Management
Customer Redirection Management
Which of the following is not a class of information system
application?
Database Management System
Decision Support System
Expert System
Management Information System
Knowledge based system support
Knowledge creation Knowledge support
Knowledge of Dissemination All of the above
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Q.1 Answer one sentence: 07
KMS stands for.
BIS stands for.
ESS stands for.
SMS stands for.
SCM stands for.
ERP stands for.
Example of MIS in service sector.
Q.2 Write a short note (Any two) 14
What is meant by organization? Explain features of organization.
Explain the role and importance of Information System.
Explain the role of Manager in Organization.
Q.3 Write a short note (Any two) 14
Define decision making and Explain the decision making life
cycle.
Define MIS and Explain characteristics of MIS.
Define ERP and Explain advantage and disadvantage of ERP.
Q.4 Write a short note (Any two) 14
Explain business intelligence system and their benefits.
Explain the scope of MIS.
Explain the security and control.
Q.5 Explain the application of MIS in the service industry. 07
Explain the advantage and disadvantage of SCM. 07
Q.6 Explain the system vulnerability. 07
Explain the features of Executives Information System. 07
Q.7 Write a short note (Any two) 14
Explain classification of DSS.
Application of MIS in Manufacturing.
Explain the CRM.