Exam Details

Subject business communication paper – i
Paper
Exam / Course b.b.a.
Department
Organization solapur university
Position
Exam Date 13, April, 2017
City, State maharashtra, solapur


Question Paper

B.B.A. (Semester (CGPA) Examination, 2017
BUSINESS COMMUNICATION PAPER I
Day Date: Thursday, 13-04-2017 Max. Marks: 70
Time: 10.30 AM to 01.00 PM
N.B. All questions are compulsory.
Figures to the right indicate full marks.
Q.1 Choose correct alternatives: 07
When same message is to be used to convey to large number of
people is used.
Circular Office Note
Memorandum Office order
contain information relating to the name of the firm its
address.
Reference Salutation
Body of Report Letter head
A list of subjects to be discussed in a meeting is called
Notice Minutes
Resolution Agenda
Communication is the exchange of
Facts Opinion
Emotions All of these
The process of converting thoughts or ideas into signs or symbols
is called
Decoding Encoding
Coding Uncoding
A is a description of an event carried back to someone
who was not present on the scene.
Feedback Letter
Report Communication
barriers arises from limitations of language or symbols in
communication.
Linguistic Semantic
Psychological Physical
Page 1 of 2
SLR-SINA 7
Q.1 Fill in the blanks. 07
A letter which motivates the reader to purchase the product or
service is called letter.
reports are prepared in a prescribed form.
Minutes are official records of
The document sent along with letter of application for job, giving
particulars of writers' personal information, education, experience
etc. is known as
When a report is prepared presented at regular interval, it is
called report.
is the response which is communicated back to the sender.
The word communication is derived from Latin word
Q.2 Write short notes (Any two) 14
Explain merits limitations of Written Communication.
Explain minutes by drafting the minutes of an Annual General Meeting.
Explain principles of effective communication.
Q.3 Write short notes (Any two) 14
Explain the process of communication
Explain Agenda of a meeting with suitable example.
Explain structure of the report.
Q.4 What are the functions of Business Letter? Explain planning layout of
Business Letter.
14
OR
Write an Application letter for the post of sales executive in 'Raysoft Pvt
Ltd' along with resume.
14
Q.5 What is letter of enquiry? Write an enquiry letter to 'Mega Laptop', Pune
for enquiring about various offers they have on purchase of laptop.
14
OR
What are the various barriers of communication? How can these barriers
be overcome?


Subjects

  • business communication – ii
  • business communication paper – i
  • business economics (micro)
  • business economics – ii (macro)
  • business economics – ii (marco)
  • business environment
  • business informatics
  • business law
  • business organization and systems
  • business statistics
  • cost & management accounting-i
  • cost accounting
  • entrepreneurship development
  • event management
  • financial accounting
  • financial management – i
  • financial management – ii
  • foundation of human skills
  • human resource management – i
  • human resource management – ii
  • international business
  • it in management
  • management of business services
  • management of sme
  • marketing management – i
  • marketing management – ii
  • marketing research
  • organisational behavior
  • principles of management
  • production management - i
  • production management – i
  • production management – ii
  • retail management