Exam Details

Subject business communication paper – i
Paper
Exam / Course b.b.a.
Department
Organization solapur university
Position
Exam Date November, 2017
City, State maharashtra, solapur


Question Paper

B.B.A. (Semester (CBCS) Examination Oct/Nov-2017
BUSINESS COMMUNICATION PAPER I
Day Date: Saturday, 11-11-2017 Max. Marks: 70
Time: 10.30 AM to 01.00 PM
Instructions: All Questions are Compulsory.
Figures to the right indicate full marks.
Q.1 Choose the correct alternative from the given alternatives. 07
The word "Communication" is derived from language.
Greek German
Latin French
means arising from the different meanings of words.
Communication Semantic
Feedback Order Letters
Physical noise of medium communication load is examples of
Organisational barrier Socio-psychological barrier
Physical barrier Semantic barrier
A is a detailed document giving information, instructions
or orders on a specific matter.
Minutes Notice
Circulars Meetings
The sender sends the message through a selected
Passage Goals
Ideas Medium
mean rough draft, memorandum, brief summary of
proceedings of an assembly or meetings.
Minutes Notice
Circulars Meetings
A means an account or statement which describes an
opinion, situation etc. which results of observation or enquiry.
Letter Report
Agenda Image
Q.1 State the following statements true or false. 07
Telephonic conversation is not the method of oral communication.
Closed Mind are included in socio-psychological barriers.
An interview is an example of face to face communication.
Instruction is a common objective of upward communication.
Non-verbal communication can be completely controlled.
Persuasion means making effort to change or influence the attitudes
and behavior of others.
Conciseness means using as few words as possible without
sacrificing clarity or courtesy.
Page 2 of 2
SLR-CB-2
Q.2 Write short notes (Any two) 14
Merits Demerits of Oral Communication
Various types of Report
Process of Communication
Q.3 Write short notes: 14
Merits demerits of Written Communication
Various Forms of Letter
Notice and Agenda
Q.4 Place an order for 3000 sets of costume jewellery in assorted colors, subject
to the manufacturing's agreeing to pack them in specially decorated boxes for
Diwali festival for no additional charge.
14
OR
Explain Objectives of Communication.
Q.5 Draft the notice, agenda and minutes of the general body meeting of a
company in detail.
14
OR
Define Communication. Explain barriers of communication.


Subjects

  • business communication – ii
  • business communication paper – i
  • business economics (micro)
  • business economics – ii (macro)
  • business economics – ii (marco)
  • business environment
  • business informatics
  • business law
  • business organization and systems
  • business statistics
  • cost & management accounting-i
  • cost accounting
  • entrepreneurship development
  • event management
  • financial accounting
  • financial management – i
  • financial management – ii
  • foundation of human skills
  • human resource management – i
  • human resource management – ii
  • international business
  • it in management
  • management of business services
  • management of sme
  • marketing management – i
  • marketing management – ii
  • marketing research
  • organisational behavior
  • principles of management
  • production management - i
  • production management – i
  • production management – ii
  • retail management