Exam Details
Subject | business communication paper – i | |
Paper | ||
Exam / Course | b.b.a. | |
Department | ||
Organization | solapur university | |
Position | ||
Exam Date | March, 2018 | |
City, State | maharashtra, solapur |
Question Paper
B.B.A. (Semester (CBCS) Examination Mar/Apr-2018
BUSINESS COMMUNICATION PAPER I
Time: 2½ Hours
Max. Marks: 70
Instructions: All Questions are Compulsory. Figures to the right indicate full marks.
Q.1
Fill in the blank with correct alternative:-
07
is used the method used to communicate through body arms.
Postures
Gestures
Eye Gaze
None of above
Communication is the exchange of
Facts
Opinion
Emotions
All the above
is message shows respect to the reader of the message.
Clarity
Consideration
Conciseness
Courtesy
The receivers of the response or non response are called
Message
Media
Feedback
Brain-Drain
A document that outlines the contains of a forth coming meeting is known as
Notice
Minutes
Agenda
Resolution
is the types of report.
Formal report
Informal report
Non-statutory report
All the above
is the process of ensuring that the receiver has received the message understood in the same sense.
Semantic
Feedback
Cultural
None of the above
Q.1
State the following statements true or false.
07
Non-verbal things in communication are called written communication.
The process of converting thoughts ideas into coded language is known as encoding.
Each message must have a clear and logical conclusion.
Feedback is the response which is communicated back to the sender.
Minutes can be defined as a written, permanent record of the business house.
Communication is not the exchange of information one person to another person.
Minutes are official records of communication.
Page 2 of 2
SLR-CU-2
Q.2
Write short notes. (Any two)
14
Merits demerits of Written Communication
Draft the minutes of annual General Meeting
Explain the communication Process.
Q.3
Write short notes: (Any two)
14
Principles of effective Communication.
What is meeting? State the types of meeting?
Explain agenda of a meeting with suitable example.
Q.4
What is letter of order? Write an order 50 copies of 'Commerce Dictionary' a reference book of undergraduate students. Also write a reply of confirming the order.
14
OR
What are the functions of business letter? Discuss planning layout of Business Letter.
Q.5
Write an application letter for the post of sales executive in precision Industry, Solapur along with resume.
14
OR
What are the barriers of effective communication?
BUSINESS COMMUNICATION PAPER I
Time: 2½ Hours
Max. Marks: 70
Instructions: All Questions are Compulsory. Figures to the right indicate full marks.
Q.1
Fill in the blank with correct alternative:-
07
is used the method used to communicate through body arms.
Postures
Gestures
Eye Gaze
None of above
Communication is the exchange of
Facts
Opinion
Emotions
All the above
is message shows respect to the reader of the message.
Clarity
Consideration
Conciseness
Courtesy
The receivers of the response or non response are called
Message
Media
Feedback
Brain-Drain
A document that outlines the contains of a forth coming meeting is known as
Notice
Minutes
Agenda
Resolution
is the types of report.
Formal report
Informal report
Non-statutory report
All the above
is the process of ensuring that the receiver has received the message understood in the same sense.
Semantic
Feedback
Cultural
None of the above
Q.1
State the following statements true or false.
07
Non-verbal things in communication are called written communication.
The process of converting thoughts ideas into coded language is known as encoding.
Each message must have a clear and logical conclusion.
Feedback is the response which is communicated back to the sender.
Minutes can be defined as a written, permanent record of the business house.
Communication is not the exchange of information one person to another person.
Minutes are official records of communication.
Page 2 of 2
SLR-CU-2
Q.2
Write short notes. (Any two)
14
Merits demerits of Written Communication
Draft the minutes of annual General Meeting
Explain the communication Process.
Q.3
Write short notes: (Any two)
14
Principles of effective Communication.
What is meeting? State the types of meeting?
Explain agenda of a meeting with suitable example.
Q.4
What is letter of order? Write an order 50 copies of 'Commerce Dictionary' a reference book of undergraduate students. Also write a reply of confirming the order.
14
OR
What are the functions of business letter? Discuss planning layout of Business Letter.
Q.5
Write an application letter for the post of sales executive in precision Industry, Solapur along with resume.
14
OR
What are the barriers of effective communication?
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- business economics (micro)
- business economics – ii (macro)
- business economics – ii (marco)
- business environment
- business informatics
- business law
- business organization and systems
- business statistics
- cost & management accounting-i
- cost accounting
- entrepreneurship development
- event management
- financial accounting
- financial management – i
- financial management – ii
- foundation of human skills
- human resource management – i
- human resource management – ii
- international business
- it in management
- management of business services
- management of sme
- marketing management – i
- marketing management – ii
- marketing research
- organisational behavior
- principles of management
- production management - i
- production management – i
- production management – ii
- retail management