B.B.A. (Semester III) (CBCS) Examination Oct/Nov-2017
FOUNDATION OF HUMAN SKILLS
Day Date: Tuesday, 14-11-2017 Max. Marks: 70
Time: 02:30 PM to 05.00 PM
Instructions: All questions are compulsory.
Figures to the right indicate full marks.
Q.1 Choose the correct alternatives. 07
can be acute or chronic.
Stress Disability
Skill None
helps to reach goal.
Speaking Listening
Knowing self None
are used everyday to make a good impression on others.
Language Manners
Culture None
Body Language is communication.
Telephonic Verbal
Online Non verbal
setting can be used to overcome weaknesses.
Mind Time
Goal Place
is one of the attribute of soft skill.
Negotiation Skills Critical Thinking
Etiquettes Creative Thinking
thinking means thinking different or out of the box.
Creative Lateral
Parallel None of these
Q.1 State Whether the following statement is True or False. 07
Emotions feelings are influenced with Red thinking hat.
Goals are set only for day to day routine.
Nodding is a type of Body Language.
Role playing develops interpersonal skills.
Meditation don't help in knowing oneself.
Counting one to ten helps to reduce stress.
Organisational work don't cause stress.
Q.2 Write short notes (Any two) 14
SMART Goals
Multiple Intelligence
Classification of Etiquettes
Page 2 of 2
SLR-CB-18
Q.3 Write short answer (Any two) 14
80:20 rule of the Time Management
Johari Window
Why Goal Setting Fails
Q.4 What is Body Language? Explain various ways of improving body language. 14
OR
Define Soft skills. State classification of Soft Skills on details.
Q.5 Define Stress? Explain sources of Stress and Managing Stress. 14
OR
What is Manner? Why to practice good manners and how to get respect from
others.