Exam Details

Subject business communication – ii
Paper
Exam / Course b.b.a.
Department
Organization solapur university
Position
Exam Date November, 2017
City, State maharashtra, solapur


Question Paper

B.B.A. (Semester II) (CGPA) Examination Oct/Nov-2017
BUSINESS COMMUNICATION II
Day Date: Monday, 13-11-2017 Max. Marks: 70
Time: 10.30 AM to 01.00 PM
Instructions: All questions are compulsory.
Figures to the right indicate full marks.
Q.1 Choose correct alternatives: 07
is a system that allow users and subscribers to exchange
personal Voice messages.
Voicemail Internet
Voice None of these
means a phrase which is often used in communication but
has no meaning.
Tarragon Verbosity
Cliché Preposition
is a process of bargaining in which two parties try to reach
an agreement.
Symposium Interview
Channels GD
The letters, Fax, Phone refers of the of communication.
Objective Principles
Channels Functions
Developing a favorable image of the organization in the minds of the
Public is an objective of
GD Interview
Public Relation None of these
The term interview has been derived from the French ward
Interior Entrevoir
Extreview Interview
Fax Machines are used to send documents though
Telephone line Internet
Moderm Co-axial cable
Q.1 State whether True or False: 07
Face to face communication is one of the objectives of communication.
Public relation refers to direct contracts and dealings with the public.
Conflict refers to settlement of arguments.
Tele conference do not allow to use audio, video and data service.
Upward communication is also called a lateral communication.
Clarity, brevity, sequence etc, are the principles of effective oral
communication.
Empathy means ability to understand and opinion of others.
Page 2 of 2
SLR-CB-12
Q.2 Write short notes (Any two) 14
Audio-Visual Aids in business communication
Group discussion
Public Speaking
Q.3 Write short notes (Any two) 14
Types of interview
Conflict and Negotiation
Grapevine
Q.4 Explain the various communication Channels in organization. 14
OR
Define speech. Explain the various techniques of effective speech.
Q.5 What is oral Communication? Explain the principles of effective oral
Communication.
14
OR
What is interview? Explain the steps involved in conducting interview and
Preparation for giving interview?


Subjects

  • business communication – ii
  • business communication paper – i
  • business economics (micro)
  • business economics – ii (macro)
  • business economics – ii (marco)
  • business environment
  • business informatics
  • business law
  • business organization and systems
  • business statistics
  • cost & management accounting-i
  • cost accounting
  • entrepreneurship development
  • event management
  • financial accounting
  • financial management – i
  • financial management – ii
  • foundation of human skills
  • human resource management – i
  • human resource management – ii
  • international business
  • it in management
  • management of business services
  • management of sme
  • marketing management – i
  • marketing management – ii
  • marketing research
  • organisational behavior
  • principles of management
  • production management - i
  • production management – i
  • production management – ii
  • retail management