Exam Details
| Subject | Retail Management Perspectives Communication | |
| Paper | ||
| Exam / Course | Diploma inRetailing | |
| Department | School of Management Studies (SOMS) | |
| Organization | indira gandhi national open university | |
| Position | ||
| Exam Date | December, 2015 | |
| City, State | new delhi, |
Question Paper
1. Discuss the principles of scientific management proposed by Fredric Winslow Taylor.
2. Distinguish between centralised and decentralised structure of organisation. Which is the most preferred one in the changing environment
3. Describe the four phases in decision making process with suitable examples.
4. Define leadership. What are the functions of leadership? What is the role of power in leadership?
5. "The control process is a continuous flow between measuring, comparing and action." In the light of the statement describe the stages in control process.
6. Comment upon the following:
While preparing the accounting statements, the accountant must bear in mind the accounting conventions.
Body language (Kinesics) is articulation of the body, or movement resulting from muscular and skeletal shift.
Describe the benefits of listening.
State various types of poor listening habits.
8. Write short notes on any two of the following:
Features of planning.
Line and staff structure of organisation.
Application of Transactional Analysis in Retail interactions.
Audio and Video Conferencing.
2. Distinguish between centralised and decentralised structure of organisation. Which is the most preferred one in the changing environment
3. Describe the four phases in decision making process with suitable examples.
4. Define leadership. What are the functions of leadership? What is the role of power in leadership?
5. "The control process is a continuous flow between measuring, comparing and action." In the light of the statement describe the stages in control process.
6. Comment upon the following:
While preparing the accounting statements, the accountant must bear in mind the accounting conventions.
Body language (Kinesics) is articulation of the body, or movement resulting from muscular and skeletal shift.
Describe the benefits of listening.
State various types of poor listening habits.
8. Write short notes on any two of the following:
Features of planning.
Line and staff structure of organisation.
Application of Transactional Analysis in Retail interactions.
Audio and Video Conferencing.
Other Question Papers
Departments
- Centre for Corporate Education, Training & Consultancy (CCETC)
- Centre for Corporate Education, Training & Consultancy (CCETC)
- National Centre for Disability Studies (NCDS)
- School of Agriculture (SOA)
- School of Computer and Information Sciences (SOCIS)
- School of Continuing Education (SOCE)
- School of Education (SOE)
- School of Engineering & Technology (SOET)
- School of Extension and Development Studies (SOEDS)
- School of Foreign Languages (SOFL)
- School of Gender Development Studies(SOGDS)
- School of Health Science (SOHS)
- School of Humanities (SOH)
- School of Interdisciplinary and Trans-Disciplinary Studies (SOITDS)
- School of Journalism and New Media Studies (SOJNMS)
- School of Law (SOL)
- School of Management Studies (SOMS)
- School of Performing Arts and Visual Arts (SOPVA)
- School of Performing Arts and Visual Arts(SOPVA)
- School of Sciences (SOS)
- School of Social Sciences (SOSS)
- School of Social Work (SOSW)
- School of Tourism & Hospitality Service Sectoral SOMS (SOTHSM)
- School of Tourism &Hospitality Service Sectoral SOMS (SOTHSSM)
- School of Translation Studies and Training (SOTST)
- School of Vocational Education and Training (SOVET)
- Staff Training & Research in Distance Education (STRIDE)
Subjects
- Buying and Merchandising
- Buying And Merchandising - II
- Customer Service Management
- Customer Value Management
- Human Resources
- It-Enabled Retailing
- Overview of Retailing
- Retail Management Perspectives Communication
- Retail Marketing and Communication
- Retail Operation And Store Management II
- Store Organisation-1
- Visual Merchandising And Store Management