Exam Details

Subject Office Organization and Management
Paper
Exam / Course Bachelor's Degree Programme
Department School of Management Studies (SOMS)
Organization indira gandhi national open university
Position
Exam Date December, 2015
City, State new delhi,


Question Paper

1. Define office management. Explain the functions of an office manager.

'Oral communication ensures speedy action in the office'. Comment.

Explain the characteristics of a good internal communication system.

3. Discuss the impact of noise in office environment. What measures can be taken to reduce this noise?

4. Define work measurement in office and explain the various techniques of work measurement in an office.

5. Explain the concepts of 'primary data' and 'secondary data'. State the various stages in data life cycle.

6. As an office manager, what principles should you keep in view while purchasing stationary for the office?

7. Mention any five objectives of filing and explain the working of vertical filing system.

8. Differentiate between open office and private office. What are the advantages of an open office over the private office?

9. Write short notes on any two of the following:

Record Management

Cost Reduction and Cost Saving

Sound Human Relations in an Organisation

Staff Welfare


Departments

  • Centre for Corporate Education, Training & Consultancy (CCETC)
  • Centre for Corporate Education, Training & Consultancy (CCETC)
  • National Centre for Disability Studies (NCDS)
  • School of Agriculture (SOA)
  • School of Computer and Information Sciences (SOCIS)
  • School of Continuing Education (SOCE)
  • School of Education (SOE)
  • School of Engineering & Technology (SOET)
  • School of Extension and Development Studies (SOEDS)
  • School of Foreign Languages (SOFL)
  • School of Gender Development Studies(SOGDS)
  • School of Health Science (SOHS)
  • School of Humanities (SOH)
  • School of Interdisciplinary and Trans-Disciplinary Studies (SOITDS)
  • School of Journalism and New Media Studies (SOJNMS)
  • School of Law (SOL)
  • School of Management Studies (SOMS)
  • School of Performing Arts and Visual Arts (SOPVA)
  • School of Performing Arts and Visual Arts(SOPVA)
  • School of Sciences (SOS)
  • School of Social Sciences (SOSS)
  • School of Social Work (SOSW)
  • School of Tourism & Hospitality Service Sectoral SOMS (SOTHSM)
  • School of Tourism &Hospitality Service Sectoral SOMS (SOTHSSM)
  • School of Translation Studies and Training (SOTST)
  • School of Vocational Education and Training (SOVET)
  • Staff Training & Research in Distance Education (STRIDE)

Subjects

  • Export Procedure And Documentation
  • Marketing
  • Office Organization and Management
  • Secretarial Practice