Exam Details
| Subject | Retail Management | |
| Paper | ||
| Exam / Course | Management Programme | |
| Department | School of Management Studies (SOMS) | |
| Organization | indira gandhi national open university | |
| Position | ||
| Exam Date | June, 2016 | |
| City, State | new delhi, |
Question Paper
Discuss the changes in the Indian Retailing Scenario and also explain the drivers of retailing in India.
Explain the Consumer Decision Rules that act as guidelines to a retailer to help tune his product service proposition.
Briefly discuss the various types of non-store retailing formats. What are their advantages and disadvantages
Explain the Margin Turnover Model used in Retail Strategy.
What is Customer Relationship Management? Explain its relevance in Retailing.
Explain the difference between Customer Relationship Marketing and Transactional Marketing.
4. Write short notes on any three of the following:
Situation Analysis
Purchase intercept technique
Major activities of Retailers
Store Atmospherics
Wheel of Retailing
5. A national fast food chain has decided to open outlets in a combination of isolated locations, unplanned business districts and planned shopping centres.
What factors play a role in the location of a store?
Comment on the retail strategy of the fast food chain, giving reasons for your answer.
Explain the Consumer Decision Rules that act as guidelines to a retailer to help tune his product service proposition.
Briefly discuss the various types of non-store retailing formats. What are their advantages and disadvantages
Explain the Margin Turnover Model used in Retail Strategy.
What is Customer Relationship Management? Explain its relevance in Retailing.
Explain the difference between Customer Relationship Marketing and Transactional Marketing.
4. Write short notes on any three of the following:
Situation Analysis
Purchase intercept technique
Major activities of Retailers
Store Atmospherics
Wheel of Retailing
5. A national fast food chain has decided to open outlets in a combination of isolated locations, unplanned business districts and planned shopping centres.
What factors play a role in the location of a store?
Comment on the retail strategy of the fast food chain, giving reasons for your answer.
Other Question Papers
Departments
- Centre for Corporate Education, Training & Consultancy (CCETC)
- Centre for Corporate Education, Training & Consultancy (CCETC)
- National Centre for Disability Studies (NCDS)
- School of Agriculture (SOA)
- School of Computer and Information Sciences (SOCIS)
- School of Continuing Education (SOCE)
- School of Education (SOE)
- School of Engineering & Technology (SOET)
- School of Extension and Development Studies (SOEDS)
- School of Foreign Languages (SOFL)
- School of Gender Development Studies(SOGDS)
- School of Health Science (SOHS)
- School of Humanities (SOH)
- School of Interdisciplinary and Trans-Disciplinary Studies (SOITDS)
- School of Journalism and New Media Studies (SOJNMS)
- School of Law (SOL)
- School of Management Studies (SOMS)
- School of Performing Arts and Visual Arts (SOPVA)
- School of Performing Arts and Visual Arts(SOPVA)
- School of Sciences (SOS)
- School of Social Sciences (SOSS)
- School of Social Work (SOSW)
- School of Tourism & Hospitality Service Sectoral SOMS (SOTHSM)
- School of Tourism &Hospitality Service Sectoral SOMS (SOTHSSM)
- School of Translation Studies and Training (SOTST)
- School of Vocational Education and Training (SOVET)
- Staff Training & Research in Distance Education (STRIDE)
Subjects
- Accounting and Finance for Managers
- Advanced Strategic Management
- Bank Financial Management
- Capital Investment and Financing Decisions
- Consumer Behaviour
- Economic and Social Environment
- Electronic Banking and IT in Banks
- Employment Relations
- Ethics And Corporate Governance In Banks
- Human Resource Development
- Human Resource Planning
- Information Systems for Managers
- International Banking Management
- International Business
- International Financial Management
- International Human Resource Management
- International Marketing
- Labour Laws
- Logistics and Supply Chain Management
- Maintenance Management
- Management Control Systems
- Management Functions and Behaviour
- Management of Financial Services
- Management of Human Resources
- Management of Information Systems
- Management of Machines and Materials
- Management of Marketing Communication and Advertising
- Management of New and Small Enterprises
- Management of Public Enterprises
- Management of R&D and Innovation
- Managerial Economics
- Managing Change in Organisations
- Marketing for Managers
- Marketing of Financial Services
- Marketing of Services
- Marketing Research
- Materials Management
- Operations Research
- Organisational Dynamics
- Organizational Design, Development and Change
- Product Management
- Production/Operations Management
- Project Management
- Quantitative Analysis for Managerial Applications
- Research Methodology for Management Decisions
- Retail Management
- Risk Management In Banks
- Rural Marketing
- Sales Management
- Security Analysis and Portfolio Management
- Social Processes and Behavioural Issues
- Strategic Management
- Technology Management
- Total Quality Management
- Wage and Salary Administration
- Working Capital Management