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Seat No.: Enrolment
GUJARAT TECHNOLOGICAL UNIVERSITY
BHMCT- SEMESTER-1 EXAMINATION WINTER 2016
Subject Code:113304 Date: 03/01/2017
Subject Name: Hospitality Communication-I
Time: 10:30AM 01:00PM Total Marks: 70
Instructions:
1. Attempt all questions.
2. Make suitable assumptions wherever necessary.
3. Figures to the right indicate full marks.
Q.1

write a letter to Quality Inn to conduct a lecture at your institute
07

Explain the importance of vocabulary and grammar in English language.
07
Q.2

Group communication is very vital explain
07

Explain the barrier to the communication process
07
OR

Bio data plays is very important role in life. Explain
07
Q.3

State the importance of listening in communication
07

Explain the process of communication in detail
07
OR
Q.3

Define and explain Non verbal communication
07

state the importance of communication in hospitality industry
07
Q.4

Explain different ways to overcome barriers of communication
07

What are common errors for the use of English language
07
OR
Q.4

Give classification of communication
07

Explain the guidelines of oral presentation
07
Q.5

Explain rewriting to draft
07

State and explain channels of communication used in hospitality industry
07
OR
Q.5

What are guidelines of Oral communication
07

Prepare the bio data for the job
07