DISTANCE EDUCATION
M.B.A. DEGREE EXAMINATION, MAY 2017.
First Semester
MANAGEMENT CONCEPTS
(Upto 2012-13 Academic Year and 2013 Calendar Year)
Time Three hours Maximum 100 marks
SECTION A — × 8 40 marks)
Answer any FIVE questions.
1. Define management. Explain the nature and scope of
management.
2. Explain the different components of planning.
3. Explain the significance of span of control.
4. State the obstacles in the process of delegation of
authority.
5. Discuss the important principles of directing.
6. Write short notes on control techniques.
7. What are the problems faced in securing effective
co-ordination.
8. Explain statistical process control and TQM.
Sub. Code
11
DE-397
2
Ws 5
SECTION B — × 15 60 marks)
Answer any FOUR questions.
9. Discuss the management thought from the point of view
of F.W. Taylor and Elton Mayo.
10. Describe the relevance of management to different types
of organization.
11. What is communication? Explain the barriers to effective
communication.
12. Explain the significance of 'staffing' as a management
process.
13. What is the 'Control Process'? What steps do you regard
as being essential to this process?
14. Explain Bench Marking and Business Process
Re-engineering.
15. What are all the recent trends and new perspectives in
Management?