DISTANCE EDUCATION
M.B.A. DEGREE EXAMINATION, MAY 2018.
First Semester
MANAGEMENT CONCEPTS
(Upto 2012-13 Academic Year and 2013 Calendar Year)
Time Three hours Maximum 100 marks
PART A — × 8 40 marks)
Answer any FIVE questions.
1. Explain the important functions of management.
2. Comment on the true nature of management. Is it a
science or an art?
3. How external factors affect planning?
4. What are the different models of decision-making?
5. State the factors in span of control.
6. Distinguish between motivation and morale. How is
morale related to productivity?
7. What are the essentials of effective control systems?
8. Write the concept of business process reengineering.
PART B — × 15 60 marks)
Answer any FOUR questions.
9. Discuss the contributions made by Henry Fayol to
management thought.
10. ''Decision making is the primary task of a manager''
Comment.
Sub. Code
11
DE-3800
2
wk4
11. What is planning and discuss various steps in planning?
12. What would you recommend for efficient functioning of a
committee?
13. How would you determine the training needs in an
organisation?
14. Describe the chief requisites of coordination in an
enterprise.
15. Define total quality management and state its basic
concepts, essentials and principles.
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