INDIAN INSTITUTE OF MATERIALS MANAGEMENT
Post Graduate Diploma in Materials Management
Paper 18.B
RETAIL MANAGEMENT
Date: 17.06.2018 Max. Marks 100
Time: 2.00 p.m to 5.00 p.m Duration 3 hours
Instructions:
1. From part "A" answers all questions (compulsory). Each sub-question carries 1 mark. Total marks 32.
2. From part "B" answers any three questio ns o ut of 5 questions. Each questio n carries 16 marks. Total marks =48.
3. Part "C" is a case study (compulsory). Total marks 20

PART A 32 x1 32 marks)
Q.1 Expand the following abbreviations 8 marks
a. FDI
b. PPP
c. CFS
d. LPG
e. SCIS
f. CCI
g. KPI
h. FEMA
Q. 2 Match column A with column B 8 marks
Column A Column B
1. CFS a. Rate contract
2. DGS&D b. Accounting of stores
3. CCI c. Manufacture of goods
4. Excise Duty d. 1999
5. SKU's e. Import Clearance
6. Bill of Entry f. Lean Concept
7. Reducing Waste g. Traditional Retailing
8. Unorganized Sector h. Cross Docking
h.
June 2016
2018
20187
Q. 3 True or False 8 marks
a. Retailing is the largest employment sector in India.
b. Major part of retailing in India is in the hands of unorganized sector.
c. BoE is not required to be filled for import clearance
d. JIT enhances Customer Satisfaction
e. VED analysis of inventory is based on criticality of spare parts
f. Standard specifications are developed by only non-governmental agencies.
g. CFS is an extended arm of Sea Port.
h. Seamless Supply Chain is an ultimate objective of integrated SCM.
Q. 4. Fill in the blanks 8 marks
a. ABC analysis of inventory is done based on
b. Deducting tax at source is called
c. is the combination of direct materials and labor cost.
d. HIFO system of inventory accounting is used for reducing
e. FEMA was introduced in the year
f. Value Engineering is done to
g. Bonded Warehouses are used to
h. an investment made by a company into a company based in another country
PART-B 48 Marks
(Attempt any three. Each question carry 16 marks)
Q.5 Write short notes on any four 4 x4 16 marks)
a. Containerization
b. Cross Docking
c. Retail Formats
d. EOQ
e. Make or Buy
f Warehousing
Q. 6 What is GAAP? Explain the legal aspects of purchasing.
Q. 7 What is retailing? Discuss the position of retailing in India.
Q. 8 What is seamless Supply Chain? Discuss the various functions of Supply Chain Management.
Q.9 Describe organized and un-organized retail format. State the concept of "Shopping Mall" in India.
PART-C 20 Marks
(COMPULSORY)
Q 10 CASE STUDY
A meat packer complained of his packaged frankfurters turning green. He accused the packaging material of being contaminated. Bacteriological examination of the flexible plastic packaging material proved negative. The suspicious that the packaging equipment failed to provide adequate vacuum proved equally without foundation. The search continued for imaginary culprits. Not once did the packer consider that his own lack of sanitation was at fault.
Kindly read the above carefully and answer the following:
1. Analyze this case and find out the causes of this problem.
2. Suggest the best packaging material for above for avoiding such problems in future. What are the precautions to be taken while packaging and transporting meat?