Exam Details
| Subject | front office management | |
| Paper | ||
| Exam / Course | pg diploma in hotel management (pgdhm) | |
| Department | ||
| Organization | acharya nagarjuna university-distance education | |
| Position | ||
| Exam Date | May, 2018 | |
| City, State | new delhi, new delhi |
Question Paper
Total No. of Questions 10] [Total No. of Pages 01
P.G. DIPLOMA DEGREE EXAMINATION, MAY 2018
HOTEL MANAGEMENT
Front Office Management
Time 3 Hours Maximum Marks :70
Answer any five questions.
All questions carry equal marks.
Q1) Discuss about the Hobart formula approach in establishing room rates.
Q2) Explain about various redefining budget plans.
Q3) How should they prepare rooms division income statement in front office? Explain.
Q4) What do you understand by potential average? Explain about single rate and double
rate potential averages.
Q5) Write short notes on the following:
Group room sales
Transient room sales
Special events
Q6) What are the various steps involved in selecting human resources?
Q7) Enumerate different methods on measures taken for motivating staff in a hotel.
Q8) Briefly explain about incentive programs.
Q9) How does the management evaluate the applicants in selection process? Explain.
Q10) Explain about the preparation of daily operations report and budget reports.
P.G. DIPLOMA DEGREE EXAMINATION, MAY 2018
HOTEL MANAGEMENT
Front Office Management
Time 3 Hours Maximum Marks :70
Answer any five questions.
All questions carry equal marks.
Q1) Discuss about the Hobart formula approach in establishing room rates.
Q2) Explain about various redefining budget plans.
Q3) How should they prepare rooms division income statement in front office? Explain.
Q4) What do you understand by potential average? Explain about single rate and double
rate potential averages.
Q5) Write short notes on the following:
Group room sales
Transient room sales
Special events
Q6) What are the various steps involved in selecting human resources?
Q7) Enumerate different methods on measures taken for motivating staff in a hotel.
Q8) Briefly explain about incentive programs.
Q9) How does the management evaluate the applicants in selection process? Explain.
Q10) Explain about the preparation of daily operations report and budget reports.