Exam Details
| Subject | front office management | |
| Paper | ||
| Exam / Course | pg diploma in hotel management (pgdhm) | |
| Department | ||
| Organization | acharya nagarjuna university-distance education | |
| Position | ||
| Exam Date | May, 2017 | |
| City, State | new delhi, new delhi |
Question Paper
Total No. of Questions 10] [Total No. of Pages 01
P.G. DIPLOMA DEGREE EXAMINATION, MAY 2017
HOTEL MANAGEMENT
Front Office Management
Time 3 Hours Maximum Marks 70
Answer any Five questions
All questions carry equal marks
Q1) Discuss about Marketing Condition Approach for establishing room rates.
Q2) How do you forecast room availability and room revenue?
Q3) What factors are influencing Occupancy Ratio?
Q4) Prepare a model of Hotel Income Statement.
Q5) Write a brief note on Special Events conducted in a Hotel.
Q6) Write about Food and Beverage activities in a Hotel.
Q7) Examine the process of recruiting staff into a Hotel.
Q8) What are the training practices observed in a Hotel?
Q9) Write about performance appraisal methods being followed in Hotels.
Q10) Examine the importance of communication among Front Office staff.
P.G. DIPLOMA DEGREE EXAMINATION, MAY 2017
HOTEL MANAGEMENT
Front Office Management
Time 3 Hours Maximum Marks 70
Answer any Five questions
All questions carry equal marks
Q1) Discuss about Marketing Condition Approach for establishing room rates.
Q2) How do you forecast room availability and room revenue?
Q3) What factors are influencing Occupancy Ratio?
Q4) Prepare a model of Hotel Income Statement.
Q5) Write a brief note on Special Events conducted in a Hotel.
Q6) Write about Food and Beverage activities in a Hotel.
Q7) Examine the process of recruiting staff into a Hotel.
Q8) What are the training practices observed in a Hotel?
Q9) Write about performance appraisal methods being followed in Hotels.
Q10) Examine the importance of communication among Front Office staff.