Exam Details
| Subject | communication skills | |
| Paper | ||
| Exam / Course | pg diploma in travel and tourism management (pgdttm) | |
| Department | ||
| Organization | acharya nagarjuna university-distance education | |
| Position | ||
| Exam Date | May, 2018 | |
| City, State | new delhi, new delhi |
Question Paper
Total No. of Questions 10] [Total No. of Pages 01
P.G. DIPLOMA DEGREE EXAMINATION, MAY 2018
TRAVEL AND TOURISM MANAGEMENT
Communication Skills
Time 3 Hours Maximum Marks :70
Answer any five questions.
All questions carry equal marks.
Q1) What is the process involved in communication? Explain its each element.
Q2) Explain the 7'Cs of communication.
Q3) What is the role of non-verbal communication in the success of an organization?
Explain with examples.
Q4) What is meant by active listening? What are the different stages of active listening?
Q5) Explain the interpersonal skills of manager.
Q6) Explain the things that you should not commit in public speaking.
Q7) Explain the objectives and features of good report. Also explain the various steps
involved in drafting a report.
Q8) Discuss the communicational dimensions of multicultural business.
Q9) Explain the use of communication skills for media and public relations.
Q10) "Organizing the content and preparing an outline plays a vital role in presentation".
Explain.
P.G. DIPLOMA DEGREE EXAMINATION, MAY 2018
TRAVEL AND TOURISM MANAGEMENT
Communication Skills
Time 3 Hours Maximum Marks :70
Answer any five questions.
All questions carry equal marks.
Q1) What is the process involved in communication? Explain its each element.
Q2) Explain the 7'Cs of communication.
Q3) What is the role of non-verbal communication in the success of an organization?
Explain with examples.
Q4) What is meant by active listening? What are the different stages of active listening?
Q5) Explain the interpersonal skills of manager.
Q6) Explain the things that you should not commit in public speaking.
Q7) Explain the objectives and features of good report. Also explain the various steps
involved in drafting a report.
Q8) Discuss the communicational dimensions of multicultural business.
Q9) Explain the use of communication skills for media and public relations.
Q10) "Organizing the content and preparing an outline plays a vital role in presentation".
Explain.