M.COM. (Semester (CBCS) Examination, 2017
Management Concepts Organizational Behaviour (Comp.
Day Date: Saturday, 22-04-2017 Max. Marks: 70
Time: 02.30 PM to 05.00 PM
N.B. All questions are compulsory.
Figures to the right indicate full marks.
Q.1 Choose the alternatives given below. 14
Contingency theory of management is also known as
Situational theory Social system theory 1
Behavioral theory Empirical theory
Sum total of personal traits, qualities and elements which one
exhibits is called as
Perception Values
Personality Ability
The systematic study of attitudes, actions and behavior of
individuals and groups in an organization is known as
Human behavior Organizational behavior
Individual behavior Social behavior
The process of receiving, selecting, organizing, interpreting,
checking and reacting to sensory stimnli or data is known as
Attitudes Values
Personality Perception
Collection of two or more individuals, interacting and
interdependent, who have come together to achieve particular
common objectives is referred as
Group Role
Act None
People who like work and they are ready to share responsibilities
in the organization is the basic assumption of
Theory Theory
Theory Theory
are the basic convictions that give an individual a
sense of right and wrong, good and bad.
Values Learning
Personality Attitudes
Page 1 of 2
SLR-Q 11
'Need Hierarchy Theory' of motivation is given by
William Ouchi McGreen
Henry Feyol Maslow
The first stage in group development is
Norming Performing
Forming Storming
10) When two or more individuals join together as a group due to the
official job structure is known as
Formal group Informal group
Task group None of these
11) Two factor theory of motivation is developed by
Henry Feyol Devid McClelland
Fredric Harzberg Urwic
12) Appreciation of work done is one of the means of
Non economic incentives Economic incentives
Non personal incentives None of these
13) is any relative permanent change in behaviour
that occurs as a result of experience.
Personality Values
Learning Perception
14) The state of conflict among the members of group is called
stage in group development.
Storming Forming
Norming Performing
Q.2 Write short notes on. 14
Types of personality….
Process of motivation….
Q.3 Write short answers. 14
State the assumptions of theory and theory
What are the contributing disciplines to organization behavior?
Q.4 Answer any one of the following questions. 14
What is 'Individual Behavior'? Define job satisfaction. State the
determinants of job satisfaction.
What is 'Learning'? Explain in detail the classical conditioning
and operant conditioning theories of Learning.
Q.5 Answer any one of the following questions. 14
Define the term 'Motivation'. State the economic and
non-economic incentives of motivation.
What is Explain in detail the stages of group
development.