DISTANCE EDUCATION
M.B.A. DEGREE EXAMINATION, DECEMBER 2017.
First Semester
MANAGEMENT CONCEPTS
(Upto 2012-13 Academic Year and 2013 Calendar Year)
Time Three hours Maximum 100 marks
SECTION A — x 8 40 marks)
Answer any FIVE questions.
1. Define Management. Write its objectives.
2. What are the main characteristics of planning? Explain.
3. Write a note on Span of Control.
4. Explain the importance of Directing.
5. Differentiate centralization and decentralisation.
6. What are the pre requisites of effective control system?
7. Write a comment on issues facing while motivating
employees in organization.
8. What is Six sigma? Why is it needed?
SECTION B — × 15 60 marks)
Answer any FOUR questions.
9. Describe the contributions of F.W. Taylor to management
thought.
10. Define decision tree. Explain different types of
decision-making.
Sub. Code
11
DE-3137
2
wk4
11. Explain various types of authority.
12. Define communication. What are the main barriers in
communication?
13. Examine the Contingency Model Theory of Leadership.
14. Explain the different techniques in Controlling process.
15. The balanced scorecard is a strategic planning and
management system that is used extensively in business
and industry, government, and nonprofit organizations
Discuss.
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