DISTANCE EDUCATION
M.B.A. DEGREE EXAMINATION, DECEMBER 2017.
Fourth Semester
EMOTIONAL INTELLIGENCE
(Upto 2012-13 Academic Year and 2013 Calendar Year)
Time Three hours Maximum 100 marks
SECTION A — X 8 40 marks)
Answer any FIVE questions.
1. What are the significance of emotional intelligence?
2. What do you mean by personal competence?
3. Explains self marketing.
4. What is the meaning of self control?
5. What do you mean by commitment?
6. What are the techniques used for understanding others?
7. Define communication.
8. How to build emotional competence?
SECTION B — 15 60 marks)
Answer any FOUR questions.
9. Explain in detail the concept of emotional competencies.
10. How to recognise one's emotions and their effects?
Sub. Code
42
DE-2888
WS
2
11. Explain the major guidelines for learning emotions.
12. Briefly explain the communication which is more suitable
for transferring information in an organisation.
13. Discuss in detail the concept of social competence.
14. What do you mean by leadership?
15. Explain in detail the concept of managing emotions.
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