M.B.A. DEGREE EXAMINATION, APRIL 2017
Second Semester
HUMAN RESOURCES MANAGEMENT
(Common for M.B.A. (CS)/M.B.A. (G)/M.B.A.
(CBCS 2016 onwards)
Time 3 Hours Maximum 75 Marks
Part A x 3 15)
Answer all questions.
All questions carry equal marks.
1. Enumerate (three) the scope of HRM.
2. Distinguish between job description and job specification.
3. What do you mean by 'placement'?
4. Enumerate the types of performance appraisal.
5. What is the purpose of trade union formation?
Part B 10 50)
Answer all questions choosing either or
All questions carry equal marks.
6. Discuss the various functions of HRM.
Or
Explain the determinants of organization structure
in relation to HR functions.
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622204/
641204/
652204
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7. Explain the steps involved in job analysis process.
Or
Describe the sources of recruitment.
8. Discuss the techniques of executive development.
Or
What are the essentials of a sound Promotion
policy?
9. Explain the role of fringe benefits and non-fringe
benefits in the performance of employees in an
organization.
Or
How is Human Resource information system useful
in Human Resource planning?
10. Describe the types of workers participation in
Management.
Or
Explain the legislative provisions of welfare and
safety which an employer has to provide.
Part C x 10 10)
(Compulsory)
11. Read the following case and answer the questions.
Venkat is in-charge of a bindery in Vijayawada, which
employs fifteen people, five of whom work in the factory.
Three of these employees run machines, one supervises,
and the fifth moves the blank paper and finished print by
handcar. This fifth position, which demands skill to other
than driving a handcar, needs to be filled and three
applicants have responded.
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The first is Mr. Anjaiah who is thirty five, unmarried,
and a Navy veteran. Anjaiah has a poor work record.
During his five years in Vijayawada he has worked only
as seasonal labour and occasional odd jobs. He drove a
forklift in the Navy, while working at Visakhapatnam.
He has a strong built, which could help, although the
work is generally light.
Mr. Nehal Singh, aged 22, came to Vijayawada two years
back from Punjab. He has done farm labour for many
years and assembly-line work for one year. His command
of English is poor (but can speak the regional language.
Telugu, fluently). He resides with his mother and seems
certain to remain in the area for some time. After having
run farm equipment, he should have no trouble steering a
handcar.
Mr. Raja is a local boy who finished high school two years
ago. Subsequently, he got a diploma from a locally and is
currently employed as an assistant in Savani Transport
Company, Vijayawada. His character reference is
excellent. Mr. Raja is small, but he seems quick and was
a track star in high school.
Questions
How much consideration should be given to
Mr. Anjaiah's poor work record?
How important is command to English to the job?
Should Mr. Nehal Singh be passed over because of
his status as a recent migrant?
Should Mr. Raja get the job?
Who should be hired? Why?